Quick Facts About Reflections Barbershop
Reflections Barbershop appears to have both strengths and weaknesses based on the comments provided.
Starting with the strengths, it is clear that the barbers at Reflections Barbershop are skilled and proficient in their craft. Multiple customers comment on the quality of their haircuts and the attention to detail that the barbers provide. Customers appreciate the precision and professionalism of the barbers, ensuring that their hair looks clean and well-groomed. There is also mention of the barbers being able to accommodate various hairstyles and preferences, both for men and women. This shows versatility and the ability to cater to a wide range of customers.
In addition, the barbershop is praised for its positive atmosphere and good vibes. Customers mention the friendly interactions with both the barbers and other staff members, creating an enjoyable and comfortable environment. This is particularly important as getting a haircut is not just about the end result, but also the overall experience and customer satisfaction. The barbershop's ability to create a welcoming and pleasant atmosphere contributes to its strengths.
There are also positive comments about the convenience of making appointments using the Booksly app. This shows that the barbershop utilizes modern technology and makes an effort to streamline the booking process. Customers appreciate the ease of scheduling and acknowledge that it is best to book appointments in advance to avoid confusion or waiting as a walk-in.
However, despite these strengths, there are a number of weaknesses mentioned in the comments as well. One common point of criticism is the wait time. While some customers mention not having to wait and having a smooth experience, others complain about long waiting times, even with an appointment. This inconsistency in wait times can be frustrating for customers and indicates a lack of efficiency in managing appointments and ensuring a timely flow of customers.
Another weakness mentioned is the lack of communication and transparency when it comes to appointments. One customer mentioned being turned away even with an appointment, while others reported confusion or miscommunication regarding whether to add their name to a list or not. These instances of miscommunication and unclear policies can lead to customer dissatisfaction and a negative overall experience.
There are also comments about the barbershop's preference for certain customers over others. Some customers feel that if they are not friends with the staff or regular customers, they are treated differently and have to wait longer or are not given the same level of service. This perceived favoritism can create a sense of unfairness and exclusion among customers, ultimately driving them away.
Additionally, there are a few instances where specific haircut requests were not met. Customers mentioned that their desired style or hair length was disregarded, leading to disappointment and frustration. This highlights a lack of attention to customer preferences and a need for better communication and understanding between the barbers and customers.
Overall, while Reflections Barbershop has strengths in terms of skilled barbers, attention to detail, and a positive atmosphere, there are clear weaknesses in managing appointments, communication, and consistency in customer service. These areas need improvement in order to provide a consistently satisfactory experience for all customers.
Best TL Reviews
Jahmar was recommended to me from a friend and I am SO glad I went! My sons hair looks beyond amazing. Everything about the service was great, no wait, great interactions with my son & Jahmar listened to what I was talking about. I definitely will bring my son back & I am telling my husband to come for himself too!
They unfortunately don’t know how to run a business. If you want a good haircut you have to see Tony but be prepared to wait 15-20 min even with an appointment to see him. However if you’re running late they turn you away! It’s preference for them. If you’re their friend you go right in, if you’re not even with appt you wait!
Amazing barbershop! Good vibes and fresh cuts at Reflections. I have been a regular there for a while now, and I get my hair cut by Gus, who is very professional and great at what he does. Go check out this barbershop!
Expect it to take a little more time, but they are the most detailed barbers I have been to in my life. Best to book appointment through Booksly app as it gets confusing as a walk in.
I typically get a shape up & taper to make my bun or ponytail look clean and well groomed. Before going to Edwin, I went to a barber who was in a rush to an extent where the taper given was horrible. Edwin did amazing, he made me feel comfortable as possible, also took his time, and everything was perfect to detail as I described to him. I honestly would recommend going to him if you ever consider this location, male or female.
I came in with my son for a haircut and I asked one of the employees if I should add my name on the list in order to get a service, he said yes. I waited about 30 min. and I dont see anyone calling me, even though I see staff members sitting and looking at their phones. So I came up to the counter and the person who rings up tells me that they only do services by appointmen. Why didn't the staff member said anything ? Seeing me sitting there for about 30 min. It seems that I need to be a regular in order to get a service there. The person who rings up at the counter, just told me that they are booked for today, and it was another staff member who got in the conversation and offered to see me whitin 2hours, but I just couldn't wait.
I feel it could've been handled better. Not coming back.
Always a great experience here. Edwin always manages to accommodate our family of 5 men. They never leave with a bad haircut, including our two-year-old who cries whenever he gets a haircut. However, Edwin always tries to make him feel safe and has a lot of patience with him. We will not be changing barbers anytime soon.
Husband Brought our son for a haircut for 3rd time. I asked for a specific style and shared a picture of what I wanted. All that was asked was disregarded including husband telling the barber my sons part is on the left. Barber made the part on the right. Also cut hair way to short and way to high on the sides. Nothing at all like the picture shown. So disappointed. So much for upcoming picture day :/
Reflections Barbershop Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 11:00 AM - 08:00 PM |
|---|---|
| Tuesday | 11:00 AM - 08:00 PM |
| Wednesday | 11:00 AM - 08:00 PM |
| Thursday | 11:00 AM - 08:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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