Kokomo Hair Design

+1 434-792-7119

111 Exchange St # A, Danville, VA 24541 United States of America

Open Today:

Quick Facts About Kokomo Hair Design

Kokomo Hair Design place, based on the comments provided, seems to have several strengths and weaknesses.

One of the main strengths of Kokomo Hair Design is the talented and skilled stylists they have, particularly noted in the comments about Josh and Jim. Both clients expressed their satisfaction with their haircuts and mentioned that they would be returning to the salon. This indicates that the stylists at Kokomo Hair Design possess the expertise to deliver excellent results, which is a significant strength for the salon. Additionally, the positive feedback about Jim being able to work without a photo and still deliver a fantastic haircut further highlights the artistic abilities of the hairdressers at Kokomo Hair Design.

Another strength of the salon is the positive and friendly atmosphere. Many clients mentioned how welcoming and friendly the staff was, making the experience enjoyable for them. This indicates that the salon has created a pleasant environment for its clients, which is crucial in ensuring customer satisfaction and loyalty.

Moreover, the promptness and ability to accommodate walk-in clients is another strength mentioned in the comments. One client specifically praised the salon for getting them in quickly, despite not having an appointment. This demonstrates that Kokomo Hair Design values its clients' time and makes an effort to provide efficient service.

The cleanliness and ambiance of the salon are also highlighted as strengths. A customer commended the salon for being clean and brightly lit, which adds to the overall positive experience.

However, there are some weaknesses that emerge from the comments. One recurring issue seems to be with the salon's customer service. One client mentioned their dissatisfaction with the difficulty they faced in making an appointment. They called four times and were either placed on hold indefinitely or did not receive a call back as promised. This implies that there may be room for improvement in the salon's communication and responsiveness to customer inquiries.

Additionally, the comment about the salon being busy and crowded suggests that Kokomo Hair Design might experience high demand for their services. While this could be seen as a positive indicator of their popularity, it could also result in challenges with availability and scheduling if not handled properly. The salon should focus on managing the high demand by improving their appointment systems and ensuring sufficient staff to cater to all clients effectively.

In conclusion, Kokomo Hair Design has several strengths, including talented and skilled stylists, a friendly atmosphere, and prompt service. The salon receives positive feedback regarding its hairdressers' abilities and the overall ambiance of the salon. However, there are areas that need improvement, such as customer service and managing high demand effectively. By addressing these concerns, Kokomo Hair Design can continue to build on its strengths and provide an exceptional experience for its clients.

Best TL Reviews

Josh is an amazing hairdresser! This was my first time going to this business and I will definitely be going back.

Jim was so nice to fit me into his schedule. He did a great job. I am definitely coming back for a monthly trim!

First time going. I was extremely pleased how quick they got me in even though I didn’t have a appointment, will be back again! Samantha did a great job!!

My girlfriend saw Jim today for the first time and can’t stop raving. He did a really good job, she looks hot.

(This is the aforementioned girlfriend from here on out): Jim saw me as a walk in, but I think I was just lucky that he had a cancellation, it’s probably better to make an appointment. The place was really busy, and it seems there are quite a few devotees for each stylist. I’m a Jim devotee for life as of this morning. He did a fantastic job, worked without a photo just from my directions, and I couldn’t be happier. I’ve had a few haircuts since I moved here a year and a half ago, none of which were great and two which were plainly disappointing—THIS was the place I was looking for, and JIM is the artist I‘ve needed since losing my favorite stylist a few years back. I am never going to see anyone else, and as long as Jim is there, I’ll be at Kokomo every 6-8 weeks until he hangs up his shears. After that I suppose I’ll have to try another of the highly recommended artists who also work at Kokomo.

If you’re not quite sure where to go, go here. You’ve found the place you want. Clean, brightly lit, highly HIGHLY recommended artists, roomy, pleasant and friendly. Don’t even read any other reviews, call Jim, and do it now!

We're definitely coming back again! Cori was phenomenal with my 4 year old daughter (it was my daughter's first hair cut). She went above and beyond for both of us and made our whole evening wonderful. Highly recommend!

I called on four separate occasions to set up an appointment with Josh, and I never got through. One time i was actually placed on hold indefinitely. Terrible customer service. I was even told Kokomo would call me back, but I never received a call. Very disappointed.

I always love to go to kokomos the people are really friendly

Jim the head hair dresser is the sweetest man you could ever meet. I love how he cuts and styles my hair. Kokomo isn't real expensive either.