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Shorty's Barber Shop

+1 309-452-1771
205 1/2 W North St, Normal, IL 61761 United States of America
Open Today: 08:00 AM - 12:00 PM

Quick Facts About Shorty's Barber Shop

Shorty's Barber Shop has received a mix of both positive and negative comments from customers. By analyzing these comments, we can identify its strengths and weaknesses.
One of the strengths mentioned by customers is the friendliness of the staff. Many customers praised the welcoming atmosphere of the shop and the friendly nature of the barbers. This indicates that the staff is able to provide a positive customer experience and make customers feel comfortable. Additionally, the comment about the staff making customers feel like regulars after their first visit suggests that they prioritize building relationships with their clients.
Another strength highlighted by customers is the quality of the haircuts. Multiple comments mention that the barbers at Shorty's are skilled and experienced, and they consistently provide great haircuts. Customers appreciate the attention to detail, such as the ability to listen to preferences and match the hairstyle to the individual's head shape. This indicates that the barbers have good technical skills and are able to meet customer expectations.
The affordability and value for money at Shorty's is also mentioned as a strength. Customers appreciate the competitive pricing, making it a good choice for getting a quality haircut without breaking the bank. This suggests that Shorty's provides good value for customers and is able to attract price-conscious individuals.
Accessibility and convenience are additional strengths of Shorty's. Customers mention that it is easy to schedule appointments and that the shop is located in a convenient area. This indicates that Shorty's caters to the needs of their customers by providing a hassle-free experience.
However, Shorty's does have some areas that can be seen as weaknesses. One recurring issue mentioned by customers is inconsistency in the quality of the haircuts. One customer reported that their haircut was shorter than requested, while another complained about uneven haircuts and poor beard trimming. These comments suggest that there may be a lack of consistency or attention to detail among some of the barbers at Shorty's, leading to disappointing results for some customers. This inconsistency may be a barrier to attracting and retaining customers.
Another weakness that emerged from the comments is the lack of professionalism in some instances. One customer mentioned a barber not showing up for her appointment without informing the client, creating an inconvenience. This indicates a failure in communication and professionalism that may lead to customer dissatisfaction. Additionally, a comment about the barber being more concerned with the outside environment rather than providing a good haircut suggests a lack of focus on customer satisfaction.
In conclusion, Shorty's Barber Shop has several strengths, including friendly staff, quality haircuts, affordability, and accessibility. However, it also has some weaknesses, such as inconsistent haircuts and occasional unprofessionalism. Addressing these weaknesses and maintaining their strengths will be crucial for Shorty's Barber Shop to maintain and improve customer satisfaction.


Best TL Reviews

Do not go here ever! You want a messed up cut and beard trim….this is the place. Hard part left side line previously there just follow the guide, now the part is thin to wide uneven not the same size, I have no hair to comb over to the side because he cut the hair so short it looks like a helipad to land a helicopter on…so big you can land a CH-47 or a super stallion marine 1 on…then I asked for a beard trim, dude took a chunk out that isn’t even the same size as my last and then my neck line looked like he had delirium tremors and then he didn’t even razor line the neck and cheek line, worst service,
More worried about the outside environment, oh and then the professionalism, the one barber goes on a retreat doesn’t call her customers to tell them not to come to their appointment because she doesn’t even show up, so her clients still come in and they have to stop servicing their customers to rebook and calm someone else down….worst service ever!!!! Horrible
I requested and showed the barber a photo of hairstyle that I want. He cut my hair length way shorter than what I’ve request for both side and top. I do feel disappointed but the barber is a pleasant person so I tried to joke a little to diffuse my dissatisfaction.
If there’s any consolation, I can get haircut again within 3 - 4 months instead of my typical every 2 months.
Des does a great job listening to preferences and making the hairstyle match your head! Very nice fade! I’ve gotten my hairs cut 3 or 4 times now and she has done a great job! Easy to call and schedule. Everyone is friendly. The TV always has something halfway decent on it. Location is easy to get to - right under the Jimmy John’s (entrance is street side). I can recommend them for a solid men’s cut! Good value for as well!
Favorite place in Bloomington-Normal to get a haircut! They have good prices and wonderful stylists!
Great place great people. Great haircuts
Great haircuts, great service, great people and always feel welcomed. I migrated from other barbershops around town that have been shuttered due to Covid-19. They’ve preserved their business through these difficult times. I’m excited to say that they’ve done a great job because they offer good value with competitive pricing, ability to make appointments or walk in, and experienced, friendly barbers. I’m making this my go to spot for haircuts from now on.
Classic American barber shop atmosphere. Friendly staff that make you feel like a regular after your first visit. Definitely one of the better haircuts I've had. Accepts cash and card.
I've tried a handful of barbers in the area over the past few years and the folks at Shorty's have been my personal favorite.

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Shorty's Barber Shop Info

Amenities

Health & safety
  • Staff required to disinfect surfaces between visits
Accessibility
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 08:00 AM - 05:00 PM
Wednesday 08:00 AM - 05:00 PM
Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 05:00 PM
Saturday 08:00 AM - 12:00 PM
Sunday Closed

How to go there

Location