Quick Facts About Lovely Nails
Lovely Nails Place, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Consistently amazing work: Several customers mentioned that the work done at Lovely Nails Place is always of high quality. They praised the services they received, such as full set acrylics, gel tips, and shellac, stating that the nails rarely chip, break, or pop off. This indicates that the technicians at Lovely Nails Place are skilled and provide excellent nail services.
2. Friendly and caring atmosphere: Many customers appreciated the warm and welcoming atmosphere at Lovely Nails Place. They felt like they were being taken care of and treated like family. The staff was remembered and recognized, even if the clients hadn't been to the salon for a while. This level of personal connection creates a positive customer experience and fosters loyalty.
3. Quick service: Some customers mentioned that they were impressed with the efficiency and speed of the services provided at Lovely Nails Place. They highlighted that it didn't take much time for services like fill-ins and that they were able to get their nails done promptly. Efficient service is beneficial for customers who are looking for a quick salon visit.
4. Talented nail technicians: One customer complimented the nail technician's talent, stating that they provided a perfect manicure. This indicates that there are skilled technicians at Lovely Nails Place who are capable of delivering high-quality work.
5. Great selection of nail polish brands: A customer mentioned that Lovely Nails Place offers an amazing collection of nail polish brands, specifically mentioning OPI. This indicates that the salon pays attention to stocking high-quality and popular nail polish brands, giving customers a variety of choices.
Weaknesses:
1. Lack of cleanliness: One customer complained about the cleanliness of the salon. They mentioned finding nail polish, dirt, and tissues scattered around the salon, which created an unappealing first impression. A clean and tidy environment is essential for customers as it helps maintain a positive perception of the salon's professionalism and hygiene.
2. Rude and unprofessional staff: A few customers expressed dissatisfaction with the behavior of the staff at Lovely Nails Place. They mentioned being treated rudely and encountering a lack of professionalism. One customer specifically highlighted a negative experience with a lady who was rude and made snappy comments. Unprofessional behavior can negatively impact the salon's reputation and deter potential customers.
3. Inconsistent quality: While some customers praised the quality of the work done at Lovely Nails Place, others had negative experiences. One customer mentioned that their nails started cracking within 24 hours, and another complained about nail polish peeling off within a few days. Inconsistent quality raises concerns about the overall reliability and skill level of the technicians.
4. Lack of attention to detail: A customer mentioned that the nail technician didn't do a detailed or good job during their visit. They had to file and clip off excess nail polish themselves. Attention to detail is crucial in the nail salon industry to ensure customer satisfaction and a polished final result.
5. Unwelcome and unaccommodating treatment: One customer felt unwelcome and overlooked during their visit. The salon misunderstood their request for acrylic nails and provided shellac instead. This miscommunication led to a negative experience and left the customer feeling embarrassed and unwelcome. It is important for a salon to listen to and understand their customers' needs to provide a positive experience.
Conclusion:
Lovely Nails Place has several strengths, including consistently impressive work, a friendly atmosphere, quick service, talented nail technicians, and a great selection of nail polish brands. However, the salon also faces weaknesses, such as a lack of cleanliness, rude and unprofessional staff, inconsistent quality, a lack of attention to detail, and unwelcoming treatment. These weaknesses need to be addressed to ensure the salon maintains its reputation and attracts and retains more customers in the future.
Best TL Reviews
OMG LOOVVEE this place!!! Aside consistently amazing work, it is the MOST FUN nail place to go to!! I am new to the area, but knew on my very first visit I wouldn't go anywhere else! :) HIGHLY RECOMMEND!!!!! It may not fit the typical"upperscale" ambiance; however, the women there are GENUINE. You will be remembered and treated like FAMILY!! To me, that far outweighs any "bougie" place.
So, I saw the reviews and figured- this must be a great place.. I went to get my nails done here about a week and a half ago. Turns out, I was 100% incorrect and should have stuck to cleaner, more professional, and friendlier nail salons like Milluxury Nail Salon/SO many others. I would just say that if a nail salon looks gross when you first walk in, it probably is. There was nail polish, dirt, tissues, etc. everywhere... The women who I assume is higher up at the salon was so rude the first time I was there and when I went back in to get my nails fixed. Right after I left the salon the first time, my nails already had cracks all along the top, which within the next 24 hours they were all cracked along the top. When I went in to get them fixed, the same lady "fixed" my nails by painting a color over top the cracked polish which made my nails so thick (The nail place I went to today said that was unacceptable and that you have to take all the polish off and redo them when the top coat cracks). She also didn't do a detailed/ good job AT ALL. Almost all my nails had nail polish on the skin, some way worse than others- I had to file/clip the nail polish off. Within 5 days my nail polish was cracking/ peeling off. The lady who did my nails was also really rude (made comments, really snappy), not only to me but also another group of women that came in. I am not sure why or how they have such good reviews, but they were nice to the older "regulars". That being said not having a clean work place, not doing a professional nail painting application(which is why people keep coming back), and having a nasty attitude are not smart business strategies.
I always love coming here. These ladies always take such good care of me and it's like all the worries of the world just melt away. I've never found a nail salon with people who live me more. 10/10 will always recommend.
Excellent service and my full set acrylics are beautiful. They took excellent care of me, and it didn’t take much time for a fill! Great business.
I have been going here since I was a teen (14 yrs almost!) I love Ana and her sisters. She always remembers her clients and what’s going on with them. I get gel tips filled and shellac every 4 weeks. They never pop off and it’s super rare for them to chip or break. And if they do she fixes for free.
So, my gf & I walk in & request two manicures. One is my refill for my acrylics from a month ago, and the other is for my gf who is trying to knock a nail biting habit. We immediately mentioned to them this was basically our first time doing this on our own, trying to adult & treat ourselves. They ask to see our nails to see what they're workin with, no prob, they then seat us on opposite sides of the room in a quick fashion. I have a normal filling process, and I did mention how I could have possibly wanted a different color & they could just put it on top. There was even a pink I spotted on the wall that looked nice! But opportunity never arose. While my gf was getting her nails cleaned up, she never had the chance to use to phone to find the reference photo. They asked her what color, and she requested matte black; which she did receive and it's too mad with. However, they must've misunderstood at some point along the road because they never gave her acrylics. And instead gave her chelac & left us both feeling embarrassed and at fault for not knowing the difference, when we both mentioned we were new to the process & requested acrylics for both of us. We felt really awkward about the whole thing & left us feeling unwelcome and I couldn't stop myself from crying. The reason (unrelated to the business) is we are new to town and never go out since the pandemic and hardly spend money at all, it was really unfortunate to spend money on a product she didn't request, but I felt bad because mine came out so pretty??? The lady who did my fill was nice and did her job well, but overall the way they disregarded how we were feeling and shrugged it off made us feel very unwelcome. We will be definitely going to one of the other many local businesses instead. We appreciate the time and effort, but overall hope to find somewhere we feel more comfortable & listened to.
Visited this place today ????
Just asked for a simple manicure without polish!
The lady just put my fingers in warm soapy water for 30 seconds , didn’t even displace the skin around the nail and started cutting it really quickly! The form of cut was very crooked.
I was wondering will she use the machine to remove my cuticle?... but Nooooo!!
This was the worst manicure I ever had in my life!!!! The photo of result can prove it.
The place is very old and not so organized... but the lady who did my manicure was so talented... they r perfect and they have amazing collection of the best brands OPI for example. I loved all the colors.
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Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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