Le Nail

+1 412-466-4338

1858 Homeville Rd, West Mifflin, PA 15122 United States of America

Open Today: -

Quick Facts About Le Nail

Strengths of Le Nail place:

1. Professional feel: Multiple comments mention that the salon has a professional atmosphere, making customers feel at ease and comfortable. This suggests that the staff is well-trained and provides high-quality service.

2. Skillful technicians: Many customers praise the technicians for their excellent skills in manicures and pedicures. They mention that their nails look flawless and exactly as requested. This indicates that the technicians have expertise and attention to detail.

3. Quick service: Several comments mention the efficient and prompt service at Le Nail place. Customers appreciate the fact that their treatments were completed in a timely manner, suggesting that the salon values their time.

4. Honest pricing: One customer appreciates that the salon is transparent about its pricing. They mention that the salon informs customers of the exact services they are receiving and the corresponding prices. This demonstrates fairness and honesty in their business practices.

5. Great suggestions: One comment mentions that the technician provides helpful suggestions on what would look nice, suggesting that the staff at Le Nail place has a good eye for aesthetics and can assist customers in making informed decisions.

Weaknesses of Le Nail place:

1. Pushy sales tactics: One customer mentions feeling pressured to get additional services throughout their visit. This implies that the salon may focus too much on upselling rather than focusing on the customer's initial request.

2. Lack of additional services: One comment mentions that the gel manicure did not include a hand massage or lotion application, which the customer expects to be included. This suggests that Le Nail place may not provide certain standard services that customers may anticipate.

3. Pricey services: One customer mentions finding the services at Le Nail place to be pricey compared to what they are accustomed to in their previous area. This indicates that the salon may not be competitive in terms of pricing, potentially alienating customers who are conscious of their budget.

4. Unpleasant experience: A customer shares a negative experience where they felt uncomfortable and out of place. The technician's behavior, such as frequently staring at them, contributed to their dissatisfaction. This suggests that the salon may have poor customer service and unfriendly staff.

5. Infection incident: One customer claims to have gotten an infection after a pedicure at Le Nail place. They express disappointment in the salon's lack of responsibility and imply that the staff did not handle the situation well. This highlights a potential hygiene issue and raises concerns about the salon's cleanliness and adherence to proper practices.

In conclusion, Le Nail place has strengths such as a professional feel, skillful technicians, quick service, honest pricing, and helpful suggestions. However, the salon also has weaknesses, including pushy sales tactics, the absence of certain services, high prices, a negative customer experience, and an incident of infection. It is essential for the salon to address these weaknesses and improve in order to maintain a positive reputation and attract more customers.

Best TL Reviews

Very professional feel so good after pedicure. You will love this place. Tam made me feel at home. One of the best pedicures and manicures I ever had.

Very quick service the pedicure that I got was very soothing and well needed. I felt like I was at a 5 star spa

I absolutely LOVE my nails!!!! I would give 10 stars if I could!!!! My bestie and I have been looking for a salon that does our nails right and we finally found it!! Tina was so thorough and did an amazing job!! They were upfront about pricing too. I've been to other salons and they have a price posted on the wall and you get what you think is a $50 fill and when you go to pay it's $75. Not at Le Nail!!! They tell you exactly what you're getting and the real price. Every one of my nails is flawless. They match perfectly, they're exactly what I asked for. They stayed late for us, and Tina did my nails better than anyone else ever has. She didn't just rush through everything like a lot of other salons do. She took her time and did a beautiful job!! Much love Tina!!! Love peaches and Jen

Nice people but they were trying to have me get other services done by them the entire time. I went there for a gel manicure which was ok.. no hand massage nor did they put lotion on my hands which I am use to being included with a mani and I got my chin waxed... came out to $35.00. Seems a little pricey for myself, but I am new to the area so I am use to my services I receive in Pottstown area.

Terrible. I went in to get a polish change Saturday because my grandmas funeral is tomorrow. The first place I went messed up the color so I thought oh hey they’re close and look like a nice place. Wrong. I always look at my nails when I get them done as they are doing them. Not because I don’t like them

But because that’s what I DO. The man there full on stopped doing them 4 times and STARRED at me awkwardly. I felt so out of place and weird. And not only did I pay $48 the first time to get them done but he charged me $25!!! Absolutely outrageous!!! And my one nail had a design and he said “it’s $25 without the design” like why? 5 gems cost you $100? No they’re cheap. I will NEVER go here again and I’ll make sure everyone I know who gets their nails done doesn’t step a foot near this place. DO. NOT. GO. HERE.

The entire experience was bad. I sat in the pedicure chair and was changing the vibration settings when a man walked over and took the remote out of my hands and laid it down. I picked it back up and the woman doing my pedicure took it again telling me I could not adjust the setting. She barely used the pumice stone and the paint job was horrible. NEVER AGAIN!!!

Best place to get your

nails done in the area by far! I have never gotten a bad set they always look beautiful, they last and look good til I come back. She makes nice suggestions on what would look nice. I will pay any amount for her services. Good prices for the amazing service this place offers.

Two weeks ago tomorrow, I had a pedicure here. I have to go to med express today. Apparently, I got an infection. Went to tell them, they didn't take any responsibility. Practically, made me feel like this happened on my time. So, I am told I am lieing,?.. I hate to lie, I am not good at it. It's origin was here. People need to be aware. If they would have taken responsibility, this would have never been written.