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Ravy Beauty Salon

+1 401-383-5990
1270 Westminster St, Providence, RI 02909 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Ravy Beauty Salon

Ravy Beauty Salon, based on the comments provided, has a combination of both strengths and weaknesses. In order to provide an in-depth analysis, it is important to discuss each aspect separately.
Starting with the strengths, one recurring comment is the positive experience with Tony and Ravy. These two individuals seem to have a loyal customer base, with one reviewer mentioning that they have been coming to the salon since 2010. This indicates that Tony and Ravy are skilled at their craft and are able to provide satisfactory results to their customers. Additionally, the use of the phrase "treat you like fam" suggests that they have built strong relationships with their clients, creating a welcoming and comfortable environment.
Another strength mentioned by multiple reviewers is the quality of the eyebrow work. Many customers seem to be satisfied with the results and the service received during the eyebrow waxing process. It is specifically mentioned that the salon provides eyebrow design and waxing, as well as threading, which is appreciated by the customers.
Furthermore, good prices are mentioned as a positive aspect of Ravy Beauty Salon. The affordable cost of the services, specifically eyebrow waxing, is highlighted by one reviewer. This affordability factor may attract new customers and contribute to the positive reputation of the salon.
Despite these strengths, there are several weaknesses that have been mentioned in the comments. One recurring issue is the lack of cleanliness in the salon. The messy appearance of the place mentioned by a customer indicates a lack of attention to cleanliness and organization in the salon. This can be off-putting for potential customers who are seeking a professional and tidy atmosphere.
Another weakness noted by multiple reviewers is the lack of professionalism and customer service. The fact that some customers were not acknowledged or attended to while employees were engaged in personal conversations is concerning. Additionally, the inconsistency in open and close hours can be frustrating for customers who rely on the salon's operating hours for planning their appointments.
The most significant weakness mentioned is related to the quality of service and the competence of certain employees. One reviewer mentioned a negative experience with a specific employee named Rita who was often distracted by her phone and had poor hair cutting skills. Another customer complained about a permanent scar caused by a technician who allegedly got impatient during an eyebrow waxing procedure. These experiences reflect a lack of attention to detail, professionalism, and skill among some of the employees, which can greatly impact the reputation of the salon.
Another inconvenience mentioned is the lack of identification among the salon's employees. Customers are unable to choose a specific technician to perform the service since no one wears a name tag. This lack of information can lead to inconsistency in service quality and create inconvenience for customers who prefer a particular technician.
In conclusion, while Ravy Beauty Salon has its strengths, such as loyal and skilled technicians, good prices, and quality eyebrow work, it also has several weaknesses. These weaknesses include a lack of cleanliness, inconsistency in open and close hours, poor customer service, and reports of insufficient professionalism and competence among certain employees. Addressing these weaknesses is crucial for the salon to enhance its reputation and attract new customers.


Best TL Reviews

Came in and the place was messy. Took a seat and was not acknowledged so I left while the employees talked non stop with their customer.
Usually satisfied, but not this time. Waited over 30 minutes only to have him take a person who just walked in...not even an appointment. They also don't commit to the open and close hours. Time to find a more consistent place!
I used to regularly come here to do my eyebrows. The last time I came to this place was a couple months ago. I've stopped coming because the last lady who did my eyebrows, I suppose got impatient and didn't try cooling wax. So she burned my face and now I have a permanent scar under my right eyebrow. I was in pain but unfortunately didn't notice how bad it was until I got home.
I also want to add that they'll ask you who you want to do your eyebrows, but NO ONE WEARS A NAME TAG, so you end up having to settle for the first person who'll take you. That's very inconvenient for me since I feel some don't do it as well as others.
As for hair, I had a bad experience with an employee called Rita. She's always on the phone, talking to everyone in the room, and even eating greasy sticky food with her hands all while she's doing my hair. So something that usually takes 20 minutes will end up taking an hour or more and she's only good at blow drying and very very basic cuts. DON'T TRUST HER WITH SCISSORS!!! She actually ruined my hair and my mom's hair. I wish I was over exaggerating.
This place is actually very disorganized, I would not recommend this place to anyone.
TONY AND RAVY ARE THE BEST I BEEN COMING HERE SINCE 2010 love love how they do my eyebrows always treat you like fam
Loved my brows. Was scared but can not complain.
Update: Had to stop coming here, they started doing my brow so thin to the point I had to let it grow for months.
TONY is the only one that knows what he’s doing. He takes his time. It can take him 1hour doing your eyebrows and he wont stop until your eyebrowns look perfect and beautiful! i go and if Tony is not there im out! TONY IS THE BEST !!!!!! Perfect at doing a perfect shape . I just love him !!!
Great service!
Not only do you get your eyebrows waxed for a good price, but they also draw your sparse hair areas! So eyebrow design and wax, threading, I give it 5 stars
Eyebrow work is excellent! I've visited twice for eyebrows and my hair and they are very kind, good service and they make sure you feel comfortable every moment. I will continue visiting this place

Ravy Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended
Payments
  • Cash-only

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:15 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 10:30 AM - 05:00 PM

How to go there

Location