Hairway 61 Salon & Spa

+1 419-663-6161

151 State Rte 61 E, Norwalk, OH 44857 United States of America

Open Today: -

Quick Facts About Hairway 61 Salon & Spa

Hairway 61 Salon & Spa has received overwhelmingly positive reviews from customers, highlighting several strengths of the establishment. One of the most prominent strengths is the exceptional customer service provided by the owner, Destiny, and the staff members. The owner is described as going "above and beyond" to ensure that customers have a wonderful experience. This personalized and attentive service contributes to creating a welcoming and warm atmosphere, making customers feel comfortable and valued.

Customers also praise the skills and talents of the salon's staff members, particularly Destiny and Hyacin. Destiny's expertise in hair styling is highly appreciated, with clients raving about the quality of their haircuts and styles. Furthermore, Destiny is commended for her excellent listening skills, taking the time to understand and fulfill customers' desires to achieve their desired looks. This ability to tailor services to individual preferences contributes to customer satisfaction.

Additionally, the salon offers a range of services beyond hair styling, such as massages, manicures, pedicures, and makeup application. This diversification of services caters to a wider clientele, providing options for relaxation and self-care beyond haircare. The positive comments about the massage therapist and the makeup artists reflect the proficiency and professionalism of all staff members, ensuring a holistic spa experience for customers.

The physical appearance of the salon itself is also praised. Commenters describe it as beautiful and relaxing, creating an ambiance that enhances the overall experience. The cleanliness of the salon is mentioned, indicating that the establishment maintains high hygiene standards, which is crucial for a spa.

Another strength mentioned by customers is the affordability of the salon's services. Alivia and Gabby, who did the makeup for a bridal party, are particularly commended for their skillful work, considering the reasonable prices they offer. This affordability allows customers to enjoy high-quality services without breaking the bank.

The positive attitudes and personalities of the staff members are consistently highlighted. Customers appreciate the fantastic attitudes displayed by all the girls who work at the salon, enhancing the overall experience for clients. A fun and friendly atmosphere at the salon contribute to a positive and enjoyable customer experience.

Despite the overwhelmingly positive feedback, there are some weaknesses or areas for improvement that can be identified based on the comments. Firstly, there is little mention of any male-oriented services or a specific emphasis on catering to male clientele. This may pose a limitation in attracting and retaining male customers who may prefer a more gender-neutral or male-centered environment.

Furthermore, there are limited comments or feedback on the availability of appointments and scheduling options. While one comment mentions the ability to secure an appointment, the overall availability and ease of booking appointments are not extensively discussed. Therefore, it would be beneficial to gather more feedback regarding the salon's appointment system to determine if improvements can be made to streamline the process and accommodate more customers.

In conclusion, Hairway 61 Salon & Spa has several strengths that contribute to its positive reputation. These include exceptional customer service, skilled staff members, a range of services, a beautiful and relaxing ambiance, affordability, and positive attitudes. However, potential areas for improvement include considering the inclusion of male-oriented services and gathering more feedback on appointment availability and scheduling options. Overall, based on the overwhelmingly positive comments, Hairway 61 Salon & Spa appears to be a highly recommended and well-regarded establishment.

Best TL Reviews

I treated my fiance to a spa day. The owner went above and beyond for her! Her massage was great and she loved the mani/pedi she got!

Omg !!! The absolute best !! Destiny is my #1..love the lil boutique!!

Love my hair!! Destiny is 100% the best.. Not only does she love what she does..Destiny is polite and cares about you.. Definitely listens to what you want and makes it happen.. Destiny is Beautiful!!! inside and out.. The salon is beautiful, so relaxing too!!

Deanna is a wonderful massage therapist! Very professional and welcoming! Highly recommend

I have been going there for hair appointments for years. Never a problem. Always makes me feel welcome. They have other services as well like nails and spa stuff.

Husband able to get an appointment. I enjoyed a cup of cappuccino while I waited. Very clean and very warm feeling atmosphere.

Alivia and Gabby did my bridal party's makeup this last weekend and it was absolutely BEAUTIFUL. I cannot thank them enough. They came in early to start with my girls, made it affordable, and our makeup lasted over 16 hours! MAGIC. They were quick and so personable.

Hyacin does an amazing job with my hair. I always get a ton of compliments after I have had my hair cut and styled. All the girls that work here are fantastic and have great attitudes. The Salon has a fun atmosphere. I would highly recommend.