Quick Facts About NailsMax
NailsMax place has received a mix of positive and negative comments from customers. Through analyzing these comments, we can identify the strengths and weaknesses of the salon.
Starting with the strengths, one major positive aspect highlighted by multiple customers is the cleanliness and sanitation of the salon. One customer mentions witnessing the staff sanitizing the stations each morning and after every client, which indicates a strong commitment to maintaining a clean and safe environment. This is an important strength, as customers expect a high level of cleanliness when receiving nail services.
Another notable strength is the friendliness and accommodation of the staff. Customers mention that the technicians speak to them, remember their names, and make them feel comfortable throughout their services. This personalized and attentive approach contributes to a positive customer experience and helps build a loyal customer base. One customer even mentions that a technician went the extra mile by singing for them, showcasing the staff's willingness to provide a fun and enjoyable atmosphere.
Consistency and quality of work is also mentioned as a strength by one customer. They state that the work done at NailsMax place is always top-quality, which indicates a high level of professionalism and skill among the technicians. This is an important strength for any salon, as customers expect their nails to be done well and to their liking.
Additionally, the customer mentioned that the salon uses top-of-the-line products, which further adds to the quality of the services provided. Using high-quality products can contribute to better results and longer-lasting nail enhancements, further enhancing the salon's reputation.
Furthermore, the salon has been recognized for its long-standing presence in the industry. One customer mentions going to NailsMax place for 20 years and describes it as the best salon. This longevity in the business indicates that the salon has built a strong reputation over time, which can influence potential customers seeking a trusted and experienced establishment.
Moving on to the weaknesses highlighted in the comments, there are a couple of instances where customers expressed dissatisfaction with their experiences. One customer mentions a disappointing acrylic fill and a sloppy paint job for a french manicure. Another customer states that they had a poor pedicure experience, as the technician did not provide the advertised cuticle care and did not fully perform the paraffin pedicure as requested. These experiences indicate inconsistencies in the quality of services provided and a failure to meet customer expectations.
In addition, there is one comment where a customer requested their nails to be cut down but received a hard no from the technician without any explanation. This lack of communication can be considered a weakness in terms of customer service, as customers should be informed and involved in decisions regarding their nail services.
While the strengths mentioned earlier highlight the positive aspects of the salon, it is important to address and improve upon these weaknesses to ensure a consistently positive customer experience.
In summary, the strengths of NailsMax place include cleanliness and sanitation, friendliness and accommodation of staff, consistency and quality of work, use of top-of-the-line products, and their long-standing presence in the industry. The weaknesses identified include inconsistencies in service quality, lack of communication regarding customer requests, and failure to fully provide advertised services. By focusing on improving these weaknesses, NailsMax place can further enhance its reputation and continue to provide excellent nail services to its customers.
Best TL Reviews
????????THE BEST IN TOWN!!!???????? I couldn't imagine getting my nails done anywhere, especially with Ann. CLEAN & SAFE - I've witnessed them sanitize the stations each morning and after every client. Friendly staff, top of the line products, great service send AWESOME pedicure chairs! They will be renovating a bit over the next couple months to make it even better. Come try them out, you won't be disappointed!
I am typically not one to complain but I am very unhappy with my the experience at this salon. It was my fist time there and I needed an acrylic fill and my nails cut down. When I ask for my nails to be cut down I got a hard no from the technician and he didn’t explain to me why. I let that one slide and he continued on. I asked for a very simple french manicure with “slim” white tips and even showed him a picture for reference. Instead, I got thick white tips and very sloppy paint job. I’m disappoint it in the outcome and will not be returning to this salon.
Always impressed coming here! The techs speak to you, ask & remember your name for your entire service, and make you feel comfortable. Tina was excellent! I was in a bit of a rush while waiting on a call for a home delivery - she catered to me and understood! The work done her is always consistent and top-quality. I will continue coming & refer friends!
I love this Nail Salon. It’s always clean and the staff is so friendly and accommodating. Jenny gave me the best pedicure and when I asked for a flower, she painted 2 unique flowers. My dip powder with acrylics were exactly the length I wanted and lasted for almost 1 month. I will not go anywhere else to get my nails done. They are professional but make you feel like family.
Anne is the best for your nails. She always does exactly what I ask and is so accommodating. I also had a pedicure with a gentleman who also did a fabulous job. I have been going here for 20 years and it’s the best!
Very nice nail technician. Sang for me a couple of times. Did excellent work while having fun. Everyone in staff greeted me when I walked in. They go the extra mile.
The best place I ever been. Everyone is so nice and they’re all real good. I was very happy. They did the best job and also thanks to Julie. She was awesome.????
My first time there and one of the worse pedicures I’ve had. I wanted a paraffin one which was and up charged and advertised with cuticle care and a bunch of other things. The lady basically did a basic pedicure and half way through remembered that’s not what I wanted then just got the paraffin wax and nothing else. The gel application on my toes came out rough looking. I’m throughly disappointed.
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NailsMax Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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