Quick Facts About Fantasy Braids
Fantasy Braids, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, let's examine each aspect in detail.
Strengths:
1. Attention to detail: Customers appreciate the personal touch and attention to detail in the braiding styles provided by Fantasy Braids. The comment mentions that each head receives its own personal touch, which indicates that the stylists take the time to understand the preferences and requirements of their clients.
2. Affordable prices: The affordability of the services offered at Fantasy Braids is highlighted by a customer who emphasizes the importance of finding a place that offers hair services at reasonable rates. This factor can attract budget-conscious customers who are looking for quality braiding services without incurring exorbitant costs.
3. Efficiency: The speed at which the stylists at Fantasy Braids work is commended by a customer. The comment specifically mentions that the braiders can complete the job quickly, which can be appealing to those with time constraints or busy schedules.
4. Excellent work: One happy customer states their intention to return to Fantasy Braids regularly, indicating that the quality of work provided by the salon is consistently impressive. This positive feedback suggests that the salon is capable of consistently satisfying clients with their braiding skills.
Weaknesses:
1. Punctuality: The comment regarding the salon's opening time being delayed raises a concern about punctuality. While the delay may be an isolated incident due to an emergency, it still reflects a lack of organizational efficiency and can lead to frustration among customers who have made early appointments.
2. Communication: A negative experience involving a lack of communication is described in one comment, where customers were not informed about the delay in opening the salon. Effective communication is crucial in maintaining customer satisfaction and managing expectations, so this incident represents a weakness in the salon's customer service.
3. Unprofessional behavior: Instances of unprofessional behavior are mentioned in multiple comments. Customers have complained about stylists arriving late, demonstrating a negative attitude, and prioritizing the hair of others before fulfilling scheduled appointments. This behavior can result in dissatisfaction among customers and potentially damage the salon's reputation.
4. Service quality and customization: One customer expressed disappointment with the outcome of their braiding style, as it did not match the picture they provided or the desired style of a Mohawk. This indicates a lack of skill or understanding by the stylist, reflecting a weakness in meeting customer expectations and delivering on specific requests.
5. Customer support: A customer shares a negative experience where their braids came undone after two weeks, but the salon refused to take responsibility or offer any form of compensation. Lack of proper customer support and unwillingness to rectify mistakes or issues can lead to a loss of trust and future business opportunities.
Summary:
Fantasy Braids has a range of strengths and weaknesses. While the salon receives positive feedback for its attention to detail, affordability, efficient service, and excellent work, there are notable weaknesses in terms of punctuality, communication, unprofessional behavior, service quality, and customer support. Addressing these weaknesses could lead to a more well-rounded and satisfying experience for customers and improve the overall reputation of the salon.
Best TL Reviews
First, they open at 9AM and not 8:30AM!
Second, if you want a place to get your hair done at an affordable price, this is it! Ladies, do not sleep on this place. Just see from the pictures below and you can tell they take their time when they do hair. Each head they do has its own personal touch. Mary is usually booked, but everyone has their own technique and braids really fast. I love the designs, I love the women, and I love my hair!
Took my daughter to get her hair done. They said come at ten the place wasn’t open. They had an emergency but ok I understand that but ppl been waiting since 930am and u they didn’t even let them know. So they start everyone’s hair that was there before us like they should do to appts. Now time is going by a hour than two hours we still sitting. All the could tell me is someone is coming and the been saying this for two hours tho. So I ended up leaving. I been goin to them for years for me and my kids I guess that’s the end gotta found me a new braiding shop
I like them bc they are fast, but when u call for an appt and your stylist shows up n hr later, it is disturbing.
Waited a hour for stylist after scheduled appointment time. Came with an attitude after asking what i wanted. Did another persons hair 30 minutes into starting mine. My hair definitely showed that she didn’t want to do the job. If people are going to have to sit around waiting regardless of appointment the establishment should be a lot cleaner than what it is. With that being said definitely don’t have to worry about me returning. Do Not recommend.
They do excellent work and will be returning often to get my hair done.
T asked for a specific style. A crocheted Mohawk.Even showed the lady a picture. She said she knew how to do it . I provided my own hair because I needed it a specific color. The lady did it the way she wanted to do it. It looked nothing like the picture I showed her nor did it look like a Mohawk! Plus she charged me more than the person she did just before me who got her full head crocheted but mines was only half because it was a Mohawk. I would support their business again.
Horrible. Called and asked if they could do a style. They said yes and then 2 weeks later the braids came out. I told them and they said it not their fault they wont refund or even partially do it.
My experiences with Fantasy Braids has always been great!! Ms. Sophie and the rest of the staff there are awesome at their job!!
Fantasy Braids Info
Amenities
Accessibility
Payments
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Cash-only
Today
Opening Hours
| Monday | 08:30 AM - 07:00 PM |
|---|---|
| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 08:30 AM - 07:00 PM |
| Friday | 08:30 AM - 07:00 PM |
| Saturday | 08:30 AM - 07:00 PM |
| Sunday | 08:30 AM - 07:00 PM |
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