Quick Facts About Euphoria Nails & Spa LLC
Strengths:
1. Professional and friendly staff: Many customers mention the friendly and welcoming nature of the staff at Euphoria Nails & Spa LLC. They appreciate the professionalism and the level of customer service provided by the technicians.
2. Highly skilled technicians: Multiple comments mention the expertise and skill of the technicians at Euphoria Nails. Customers appreciate the attention to detail and the quality of the nail services provided.
3. Clean and pleasant environment: Several customers comment on the cleanliness and aesthetic appeal of the salon. The positive atmosphere and attractive store layout contribute to a pleasant experience for customers.
4. Personalized service: Customers appreciate how the technicians take the time to understand their preferences and provide personalized recommendations for nail designs and procedures. This attention to detail enhances the overall customer experience.
5. Long-lasting results: A customer mentions how their nails started growing and the polish stayed on for three weeks after following the technician's suggestion of using Healthy Nails. This implies that Euphoria Nails provides services that yield long-lasting results, which is highly valued by customers.
Weaknesses:
1. Expensive prices: One customer mentions that the services at Euphoria Nails are a little expensive. This comment suggests that the prices might be higher compared to other nail salons in the area. Price sensitivity can be a deterrent for potential customers.
2. Unsatisfactory results: The customer who opted for healthy nails instead of acrylics was dissatisfied with the outcome. They claim that their nails did not look healthy after just five days, and they felt that the service was overpriced. One negative review can impact the reputation of the salon and discourage potential customers.
3. Lack of knowledge about product options: In one comment, a customer mentions being convinced to choose healthy nails over acrylics, which resulted in an unsatisfactory experience. This suggests that there may be a lack of clear communication or knowledge about the different product options available, leading to customer dissatisfaction.
4. Lack of consistency in service quality: While most comments praise the skill and expertise of the technicians, there is a possibility that there may be inconsistency in service quality. This can be a concern for customers who expect consistent and high-quality nail services.
To address the weaknesses, Euphoria Nails & Spa LLC could consider the following actions:
1. Evaluate pricing: Conduct a market analysis to ensure that the salon's prices are competitive with other nail salons in the area. It may be beneficial to offer promotional pricing or discounts to attract price-sensitive customers.
2. Enhance communication and product knowledge: Provide comprehensive training to the staff regarding different nail product options, their benefits, and their potential drawbacks. This will enable technicians to offer well-informed recommendations and ensure customer satisfaction.
3. Ensure consistency in service quality: Implement regular quality control measures, such as performance evaluations and customer feedback assessments, to ensure consistent service quality across all technicians. Ongoing training and education can also help maintain a high level of expertise among the staff.
4. Address customer dissatisfaction: Reach out to the customer who expressed dissatisfaction with their healthy nails experience to understand their concerns and offer a resolution. This can include a refund or a complimentary service to rectify the issue and demonstrate a commitment to customer satisfaction.
5. Consider offering loyalty programs: Implementing loyalty programs can incentivize customers to return and refer others to the salon. This can help build a loyal customer base and mitigate potential concerns about pricing.
Overall, while Euphoria Nails & Spa LLC has several strengths, such as a professional and friendly staff, skilled technicians, and a clean environment, addressing the identified weaknesses can further improve customer satisfaction and attract more clientele.
Best TL Reviews
My first time here, I’ve been doing gel nails for a few months now and I’m bouncing g around to find my person. This is a great location, and a cute store. I was paired up with Shay and she was fabulous. She educated me on products and procedures. She was the first person to ever file my nails better than I do. She was funny and very enjoyable to talk to. I’ll be back to see Shay for sure!!
I had a great experience at Euphoria Nails! My technician was very gentle with my nails and did an amazing job with helping me pick out my design. I wanted Christmas/birthday nails since my birthday is one week after Christmas and she did fantastic! ❤️ I will definitely be back and ask for Jasil (I’m sorry if that’s not how you spell your name)!
I love Euphoria Nails. I have been using this Nail Salon for a few years. Eric is the best. My nails never grew, gel polish would roll off in a week or so. Eric suggested Healthy Nails. Ever since my nails now grow and polish stays on for 3 weeks!! It’s amazing. Everyone at Euphoria is great! I take my family when they visit me!!
This was my first time in euphoria .. a little expensive but i love the result...very clean place..... Tiffany was very patience with me.. the result was beautiful ????
I’ve been coming to Euphoria for about 7 years now and they are the best all around salon I’ve ever been to. They’re professional, friendly, clean and have excellent nail techs. Today I had a pedi by the amazing Rose. She is, hands down, THE BEST. Thank you Jackie for a place I always enjoy going to!
Excellent customer service! Dod a great job on my pedicure and the lady that did my nails was very nice and friendly. Highly recommend if you want a professional manicure/pedicure
Was my first time here today! Staff was very nice! I’m very satisfied with my full set and gel pedicure I will most definitely be back! 10/10
I went there and wanted acrylics but somehow got convinced to do healthy nails. Let me tell you, HEALTHY NAILS ARE NOT HEALTHY. This is what my nails look like after 5 days of getting them done. Do NOT go here. Plus these were $70 with tip. Ridiculous.
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Euphoria Nails & Spa LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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