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Precious Nails & Spa

+1 253-945-0955
1105 S 348th St B-105, Federal Way, WA 98003 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Precious Nails & Spa

Precious Nails & Spa has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. Below, I will analyze these comments to identify the strengths and weaknesses of Precious Nails & Spa.
Strengths:
1. Excellent customer service: Multiple customers have praised the staff at Precious Nails & Spa for their friendliness and attentiveness. They felt pampered and appreciated the personalized service they received. This indicates that the salon prioritizes customer satisfaction and ensures a positive experience.
2. Skilled nail technician: The comment mentioning Trish highlights the skills of one of the technicians at Precious Nails & Spa. Trish took the time to explain the options available and recommended the best treatment for the customer, showing expertise and attention to detail.
3. Quick service: One customer mentioned that Precious Nails & Spa saved her New Year's plans by providing a great service in a little over an hour. This suggests that the salon is efficient and can complete treatments in a timely manner, making it convenient for customers with busy schedules.
4. Positive results: Several customers expressed satisfaction with the outcome of their nail treatments. They mentioned that their nails looked amazing, exactly as desired, and received compliments. This indicates that the nail technicians at Precious Nails & Spa have the skills and expertise to deliver high-quality results.
5. Regular clientele: One customer mentioned that they had been going to Precious Nails & Spa for a year, visiting every two weeks. This loyalty indicates that the salon has established a strong customer base and has earned their trust with consistently good service.
Weaknesses:
1. Inconsistent service quality: While some customers had positive experiences, others had negative ones. The comment about the technician being rough, annoyed, and providing botched nails raises concerns about the consistency of service quality. This indicates that there may be a lack of training or inefficient supervision of staff.
2. Lack of proper sanitation: One customer noticed that certain areas of the salon were unclean, including massage chair remotes, chair side tables, counter tops, and bathroom baseboards. This is a significant weakness as it indicates a lack of attention to hygiene and sanitation, which is crucial for a spa and nail salon.
3. Limited availability: A customer mentioned that they were accommodated an hour before closing, suggesting that the salon may not have flexible appointment options. This could be a weakness for those who prefer to schedule appointments well in advance or require after-hours services.
4. Overcrowding: One customer mentioned that it got busy quickly after they arrived. This suggests that the salon may have limited space and resources to accommodate a large number of customers simultaneously. Overcrowding could lead to longer wait times and potentially compromised service quality.
In conclusion, Precious Nails & Spa has several strengths, including excellent customer service, skilled nail technicians, quick service, positive results, and a regular clientele. However, weaknesses such as inconsistent service quality, lack of proper sanitation, limited availability, and potential overcrowding need to be addressed to maintain and improve the salon's reputation.


Best TL Reviews

I love them ???? I felt pampered when ii came in as if they already knew that I had previous issues with another nail tech that morning before them . The guy who shaped n cut my nails is sweet he explains things nice and respectful if you have concerns. I don't feel rushed or uncomfortable or ignored and they did a great job and saved my new years in a little over a hour very quick . Thank you all and I will definitely be returning
Hinced,this is a three day old pic
First time there today and I left as a happy customer. I can’t remember her name I think it’s Trish (sorry) but she did amazing!!! I got a wax, manicure and pedicure. She took the time to explain the different options I had and recommended what she thought would be best for a mom of a baby. My toe nail was hurting and I let her know where and she took care of my nail. I’m definitely going back and the price was good for the good service received.
I asked for a manicure with acrylic nails. The technician didn’t trim the cuticles or anything like that. The tech just puts the nails on and was super rough on my hands and look annoyed the entire time. The nails are patchy, have air bubbles, and horribly shaped. They’re super thick and uneven. The place is also very unclean/sanitary. Then at the end the tech was sighing and tapping their foot as my nails dried. I felt too uncomfortable to say anything and wanted to get out of there immediately. Waste of money and time.
Here on a girls trip, we visit this part of Washington every year. We each got a pedicure. Tools used during service seemed clean and the employees were kind. Taking a closer look during my pedicure service and noticed that massage chair remotes, chair side tables, counter tops and bathroom baseboards are not clean which is concerning. Wouldn’t go back or recommend.
I love my nails. I got a full set yesterday and was glad to be accommodated an hour before closing. Great job! Staff was so nice!
I have only gone once so far, but my nails look amazing! I had a beautiful French tip pedicure and the most gorgeous dipped nails done. I walked in when they first opened. But i highly recommend making an appointment. I was seen right away because I was the first in there, but it got busy fast!
I have never had better looking nails. They are exactly the length I want, the exact shape, and the exact color.
I love this place!!! I have been going here for a year (every 2 weeks) and I always get good service always nice nails ???? best around
The best place for getting your nails done????????✨ And Christina always gives the best service. Thanks soo much????????????

Place Pictures

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Precious Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday Closed
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday 09:30 AM - 05:00 PM

How to go there

Location