Quick Facts About Supreme Nails
Supreme Nails Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, we will assess each comment individually and identify recurring themes.
Strengths:
1. Quality of work: Several customers have praised the salon for the quality of their work. They highlight that the technicians, such as Daniel, Jackey, and Leon, are skilled and produce outstanding results. Additionally, customers mention that their nails receive compliments from others.
2. Long-standing reputation: One customer mentioned that they have been using this salon for 8 years since they were 14 years old. This indicates that the salon has built a loyal customer base over many years, which can be seen as a strength.
3. Accommodating and friendly staff: One customer with a disabled friend mentioned that the staff was sweet and accommodating. They went above and beyond to ensure that their friend's needs were met. This demonstrates that the salon staff is considerate and willing to provide excellent service.
4. Fair prices: Customers repeatedly mention that the prices at Supreme Nails Place are reasonable. This can be considered a strength as it attracts customers who may be looking for affordable nail services.
Weaknesses:
1. Inconsistent quality and durability: Some customers have expressed dissatisfaction with the quality of their services. They mention issues such as chipping gel polish, nails breaking easily, and pain during the service. These comments indicate a lack of consistency in the quality of work, which is a weakness for the salon.
2. Customer service and communication: Several comments highlight issues with the salon's customer service and communication skills. Customers report feeling unwelcome, receiving rude stares, and not being acknowledged upon arrival. Additionally, some customers mention that the technicians did not engage in conversation during the appointment. These comments suggest a lack of friendliness and professionalism, which could deter potential customers.
3. Lack of cleanliness: One customer remarked that the salon could use better cleaning, mentioning dirty tables, mirrors, and the presence of flies. This indicates a lack of attention to cleanliness, which may negatively impact the overall customer experience and perception of the salon.
4. Lack of attention to specific requests: One customer mentioned that their nails were not cut short enough despite requesting a shorter length. This indicates a potential weakness in listening to and fulfilling specific customer requests.
Based on these comments, it can be concluded that Supreme Nails Place has strengths in terms of quality of work, a loyal customer base, accommodating staff, and fair prices. However, they have weaknesses in terms of inconsistent quality and durability, customer service and communication, cleanliness, and attention to specific requests. By addressing these weaknesses, the salon can improve overall customer satisfaction and attract new customers.
Best TL Reviews
Got a gel mani. I don’t love it. They applied only 2 coats of gel. In only a day and a half, it’s already chipping, and if you look closely, you can see the color of my nail through the gel polish. They made me dry under the fans, which is unusual for gel. They made me get up and wash my hands in the sink after filing. They did not rub my hands or shoulders when we finished. I’m a straight guy, so maybe they thought I wouldn’t really care, but it’s clear that I will not be returning.
They are awesome. Daniel does great work. I recommend this nail salon.
I’ve been using this nail salon RELIGIOUSLY since I was 14 years old and I’m now 22. It’s been 8 years and I have not a single thing I can complain about. I usually get very simple nails, either acrylic French tips, pink on white French tips, gel manicure, or full set with gel color. But today, for MDW I wanted to try something a little more decorative or festive. So I wanted to put an overlapping gold, blue, and silver star on my nails to represent soldiers who have fallen, served, or were injured. I should them a photo of what I wanted using Snapchat stickers LOL and they definitely came through! I highly recommend this place for fair prices and outstanding nails. (DEF make a reservation - they’re quite busy).
Great salon with very professional workers. I have been coming here since I was 14. Jackey and Leon are still there and do great work, and Daniel is great with the designs!! I love this place and will not get my nails done anywhere else. Even when I moved to the city I still come here for my nails. I ALWAYS get so much compliments!!
Also, I DISAGREE with those saying that the workers are rude/unprofessional.
My brother's girlfriend took me to get our nails done for my birthday, and she has a disability where she can't move one of her hands in a certain way. I explained to the tech working on her, and they were so sweet and accommodating with her, Even had a second tech come help out, and her nails looked FANTASTIC!!
Not sure how this place has these many stars, but it was honestly one of the worst nails salon I’ve been to. And not because of their nail service, I would overlook that, it was their attitude and lack of friendless. My aunt, mom and myself went there at our appointment time and no one even acknowledged us. No hello, but rather rude stares. After few mins, I finally told them I had an appointment after which we were told to be seated. The nails basket to pick color was passed along and never actually handed to any of us. My tech nor my aunts or mom even spoke to us. It was really awkward honestly and I couldn’t wait to get of there soon enough. Needless to say, will not return.
I’ve been looking for a good nail salon and thought I found one coming here, however!!! My first time going my nails were a bit wide at the tip but I was ok with them for the price. I went back last week (12/19/19) for a fill-in and left happy. I went to a different person who fixed the shape and did a great job. Flash forward to (12/25/19) less that a week later and one of my nails break in half. I called (12/26/19) and let them know the nail broke and I was coming to get it fixed. The guy that originally did them wasn’t there so I went to another guy who said it would be $3 to fix which I objected to since I got them done there and they broken less than a week later. They went ahead and fixed it but he was so rude. He basically slapped the nail on, barely shaped it, slapped on one coat of paint and sent me on my way basically. He kept pushing and pulling my hand in the direction he wanted it to go and kept waving at me to do things. When he asked me to go wash my hand he waved me away which I thought was very rude. He put my hand into the UV light and just walked away. When I was done I just walked out. The only reason I’m giving 3 starts is I like the guy that did my fill-in even though one broke but I will not be back!
I decided to go here today since my regular place does not take appointments on Sundays and I did not feel like waiting. I walked in without an appointment and was seated right away. The girl did a wonderful job on my nails even if it did take an hour. I requested her to cut my nails a little shorter since they were long. She didn’t cut them short enough for me but then again that was my fault I should’ve told her to make them shorter.
All in all the place can use a good cleaning the tables were dirty the mirrors were dirty and being that they had the front door and the back door open there were flies all around. The price is very reasonable and I would definitely go back there again. The lack of cleanliness is the reason for the four stars instead of five.
The woman doing my nails ripped off my dip powder with cuticle cutters instead of just soaking them like every other nail place I’ve ever been to. I told her it hurt and she said absolutely nothing and kept going. Three hours later my manicure doesn’t look bad but I am in a ton of pain it felt like some sort of cruel and unusual punishment. Will absolutely never go back and mad at myself for not having the guts to get up and walk out the second she viciously pulled at my nails with the cutters.
Place Pictures
Supreme Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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