Quick Facts About L.A. NAILS
L.A. NAILS has received a mixture of positive and negative comments, providing insight into their strengths and weaknesses. This analysis will highlight these aspects to give a comprehensive understanding of the business.
Starting with the strengths, several customers highly recommended L.A. NAILS. One customer specifically mentioned that the salon takes pride in the jobs they do, indicating a commitment to quality and customer satisfaction. This is a significant strength as it suggests that customers can expect reliable and well-done manicures and pedicures. The fair pricing is also mentioned positively, which can attract customers who are looking for affordable nail services.
The expertise of the nail technicians, particularly Tina and Helen, is another strength highlighted in the comments. Customers describe Tina as being able to do nails like no other and create flawless designs, indicating her skill and talent. Helen, on the other hand, is praised for being excellent at finding ingrown toenails and providing great artwork while being careful with customers' feet. This shows that L.A. NAILS has a team of skilled and knowledgeable technicians who are capable of meeting various customer needs and preferences.
The positive experiences shared by customers mention great nail techs and wonderful pedicures, indicating a consistently good experience at L.A. NAILS. This is another strength as it shows that customers can rely on the salon for consistent quality and enjoyable services. Additionally, the positive feedback regarding eyebrow services suggests that L.A. NAILS provides a range of services beyond just nails, expanding their potential customer base.
Moving on to the weaknesses, one customer had a negative experience, describing the staff as rude and mentioning a horrible pedicure. This suggests that L.A. NAILS may have issues with customer service and maintaining consistent quality. Additionally, the customer mentions that they were not informed about the rules of the salon, such as having to bring their own file, scrubber, and scrapper for callus removal. This lack of communication can lead to customer dissatisfaction and confusion.
Another customer mentioned feeling rushed during their appointment and having bulky nails that did not match their requested style. The fluctuating price quoted by the technician is also mentioned, suggesting a lack of transparency or clarity in pricing. Furthermore, the customer was instructed to change their nails under the light and apply oil themselves without assistance, indicating a lack of attention and thoroughness in the service provided.
It is essential for L.A. NAILS to address these weaknesses to improve customer satisfaction and loyalty. They should focus on providing consistent quality and training their staff to offer excellent customer service. Clear communication about salon rules and pricing should be emphasized, ensuring that customers are well-informed before their appointment. Additionally, paying attention to details and not rushing through services will enhance the overall experience for customers.
In conclusion, L.A. NAILS has strengths in their commitment to quality, skilled technicians, and positive customer experiences. However, weaknesses such as rudeness, inconsistent quality, and lack of communication should be addressed to improve customer satisfaction. By addressing these weaknesses and building on their strengths, L.A. NAILS can enhance their reputation and attract more customers in the competitive nail salon industry.
Best TL Reviews
I definitely recommend this place, They actually take pride in the jobs that they do I got a pedicure and a manicure at a fair price ????
Tina, is amazing she can do nails like no other and come up with designs that are flawless. Helen, Helen is excellent and if you want your ingrown toenail found ask for Helen she don't play. She is a great with figuring out the artwork and is wonderful and careful with your feet. By the time you finish with Helen and Tina you looking glamorous!!!
Always a good experience. Great nail techs and wonderful pedicures.
...whatever!?! The massage chair is on. Whatever, I'm not feeling you now; but, we could all be on the same page! Huh... ???? (?!?)
Rude horrible pedicure they only file like 2 toes then skip the rest if u want callus removal its a extra 10 dollars an u have to bring your own file ,scrubber,scapper which this was my first an last time coming so i didnt know the rules this place is crazy
So it’s been almost a year since I’ve been and I received nothing less than what I received since last time. Nina is phenomenal on the pedicures and CALLUS REMOVAL!!! No cheese grader!!!! From what I seen all the staff takes their time and doesn’t rush with making appointments and work especially thru removing the callus part! Ladies, must I stress that part enough? Lol I am forever grateful and will wait till I can come back to Cali and get another pedi! They are the bomb.com thank you so much for not being like the others!
Did not take the time seemed rushed, only 2 workers. Nails came out bulky, i asked for hombre with coffin shape... Didn't get either and the price kept changing. When she was done putting on a clear coat i was instructed to change my nails under the light and put on the oil myself then she walked away and went to the next customer
they do my eyebrows so right everytime ????????
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L.A. NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:30 AM - 05:00 PM |
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