Beauty Mania

+1 205-874-9910

1627 Forestdale Blvd, Birmingham, AL 35214 United States of America

Open Today: -

Quick Facts About Beauty Mania

Beauty Mania has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the store.

One common strength that is consistently mentioned is the friendliness and helpfulness of the staff. Customers appreciate the workers taking the time to answer questions and assist them, even stopping what they were doing to provide assistance. This positive customer service experience enhances the overall shopping experience and creates a welcoming atmosphere.

Additionally, Beauty Mania is praised for its product selection. Customers mention that they have a great variety of products, including chemical products, makeup, and wigs. This variety allows customers to find everything they need in one place and saves them from having to visit multiple stores.

Another strength of Beauty Mania is its competitive pricing. Several customers mention that they offer the best prices, especially on chemical products, makeup, and wigs. This attracts price-sensitive customers who are looking for good deals and discounts. The affordability of the products makes it an appealing option for customers who may have previously avoided the store thinking it was expensive.

The cleanliness of the store is also seen as a positive aspect. Customers mention that the store is clean and well-stocked with products. A clean environment provides a pleasant shopping experience and gives customers confidence in the quality of the products being sold.

However, despite these strengths, there are also some weaknesses that have been identified by customers. One significant issue is the absence of the owner. Some customers mention that the owner has not been present at the location, and this has led to problems with accusations of theft. It is mentioned that people have been followed around the store, creating an uncomfortable atmosphere for customers. This has occurred on multiple occasions and has caused some customers to lose trust in the store.

The lack of availability of certain products is another weakness mentioned by a customer. Despite positive experiences with staff and overall satisfaction with the store, some customers have been disappointed by the store's inability to stock the products they were specifically looking for. This has resulted in customers having to go to other stores to find what they need.

Lastly, one comment mentions that the store has a strange smell that resembles strong baby talcum powder. Although this comment doesn't provide further details, it raises concerns about the store's cleanliness and hygiene. A strong and unpleasant odor can be off-putting to customers and may affect their perception of the store's overall quality.

In conclusion, Beauty Mania has several strengths, including friendly and helpful staff, a wide product selection, competitive pricing, and a clean store environment. However, weaknesses such as the absence of the owner, limited product availability, and a strange smell in the store have been identified by customers. Despite the positive aspects, these weaknesses need to be addressed in order to retain customers and maintain a strong reputation in the beauty industry.

Best TL Reviews

The owner hasn't been present in this location and his family is going to have the doors close soon due to following people around the store thinking they maybe about to take something without paying. This has happened 3x. I'm done. The owner is a great guy but until he is back I will be taking my money and referrals to someone else.

Great hair, and product selection. David is always helpful and smiling. I miss, Moe, being there he is always helpful and has a beautiful personality. It is always its great to meet new people, Malik is a great new addition to the Forestdale location.

They have the best prices specially in chemical products , makeup and wigs indeed they always give me discounts.

????tiene un olor extraño cm talco de bebé súper fuerte pero también tiene cosas artículos d belleza a súper precios tan bajos que no lo podía creer nunca había entrado ahí porque siempre creí que era una tienda demaciado cara????

Well I really use to like it but the last 3 times I went there, they didn't have the products I was looking for. I had to drive to Sally's. They've always had a friendly staff tho.

The workers are very friendly and helpful. One person stopped what he was doing to answer my question and assist me. The store was clean and well stocked with a variety of products.

They are the best beauty store in Birmingham ♥️

Great selection and great service!