Noa Nail Salon

+1 704-948-6283

10040 Edison Square Dr NW #103, Concord, NC 28027 United States of America

Open Today: -

Quick Facts About Noa Nail Salon

Noa Nail Salon has received mostly positive reviews from customers, indicating that they have several strengths. One of their major strengths is the exceptional customer service provided by the owner and staff. Many reviewers mention the friendly and welcoming atmosphere, as well as the personalized attention given to each customer. Customers feel valued and appreciated, with staff members remembering their names and specific preferences. This level of customer service creates a sense of loyalty and connection, encouraging customers to become repeat visitors and even refer their friends and family to the salon.

The quality of the nail services at Noa Nail Salon is another strength highlighted by the comments. Customers consistently mention being satisfied with the results of their nails and receiving compliments on them. The salon offers a variety of services, including SNS and pedicures, and the technicians are skilled at detailed work such as adding small flowers to nails. The prices are also mentioned positively, with one customer stating that it's a good price for SNS. This combination of quality service and reasonable prices is likely to attract customers and keep them coming back.

Another aspect that customers appreciate is the cleanliness of the salon. Multiple reviewers mention the cleanliness of the salon and the comfort of the pedicure chairs. A clean and hygienic environment is crucial in a nail salon, as it ensures the safety and well-being of customers.

Noa Nail Salon's ability to handle appointments efficiently is also highlighted by customers. Many reviewers mention the importance of making appointments due to the salon's popularity and busyness. However, they also mention that if you have an appointment, you can expect to be seen promptly and efficiently. This is a strength as it shows that the salon values its customers' time and strives to provide a smooth and streamlined experience.

Despite the predominantly positive reviews, there are a few weaknesses mentioned in the comments. One customer mentioned a small scrape from the filing, which, although it was promptly addressed and apologized for, could be considered a weakness in terms of attention to detail during nail services. Additionally, one reviewer had a negative experience with a rude and unfriendly nail technician who made assumptions about their ability to pay. This indicates that there may be some inconsistency in the behavior and attitude of the staff, which can negatively impact the overall customer experience.

In conclusion, Noa Nail Salon has several strengths that contribute to its positive reputation. The exceptional customer service, quality of nail services, reasonable prices, cleanliness of the salon, and efficient appointment system are all factors that make customers appreciate and enjoy their experiences at Noa Nail Salon. However, there are a couple of weaknesses mentioned, such as a lack of attention to detail in one instance and issues with a rude staff member. Addressing these weaknesses and ensuring consistent service quality will further enhance the salon's strengths and reputation.

Best TL Reviews

I just love this place!! The owner is so sweet! I get my nails done here every 2months or so and they have never failed me. I like to get SNS and it’s a good price for it. The other day, one of the ladies spent 2 hours with me. She detailed little flowers on my SNS nails, making sure each color showed up perfectly. So kind and thoughtful! I did get a small scrape from the filing and she immediately apologized very sincerely and put a solution on so it wouldn’t get infected. If you can find a place that owns up to their mistakes and puts in this level of effort… you’re winning! I also get pedicures all the time with my mom and they are just wonderful. Always busy so I make sure to schedule ahead but much love to these amazing people <3

I’ve been going to Noa Nail Salon for years and I LOVE them. Minh does my fills and Mai does my toes. They are my people and I’m so glad they are right around the corner. They always greet everyone by name and remember the little things. My daughter even drives in from the city to see Donna. If you want a new nail family, this is the place.

I first came to this location because my husband gave my 6yo daughter and I gift certificates for this place. I was blown away by the customer service and attentiveness especially with my daughter. They sat us both in the back and turned on a movie for my daughter. They treated her like royalty and she loved it. This was not even a special occasion! I have been going to this location and this location only every few weeks for over 2years now. I always make an appointment because I know how busy they can be and if you have an appointment they always get you in and out quickly. I have had several different technicians help me and always receive the best service. I always get compliments on my nails and of course I send them here!

I have been coming here for about 2 years! Owner and staff are very nice and accommodating and I always love my nails. They do accept walk ins, UPON AVAILABILITY! I saw one review stating they were turned away for a walk in. To me, if you're a human that has experienced life for more than 5 seconds, you know that this happens when a business is BUSY! You should appreciate that they didn't waste your time by having you sit for hours, waiting for a chair to open. For this reason I always make an appointment and when I am there, I hear the staff treat walk ins that they cannot accommodate at that time with kindness and offer a good time to come back or have them book a good time that works another day. Overall - quality people - quality work! Book with them and you will not be disappointed!

I was so happy to move back to the area and get to come back here! They are patient and pay attention to details. Love my nails every time I leave!

I have been here on several occasions. I left there today after being told that a full set will cost around $100.00 The nail tech was very rude and unfriendly. I think she was mad at the fact that my nails were long it would take a little longer to do them as most customers probably have shorter nails, I left very disappointed. I later found a great nail salon and my nails look beautiful . This particular nail tech was rude and nasty and acted as if I didn’t have the money to pay .If I will return, If I return it will be to show her how beautiful my nails look without her help!

Fabulous first time experience! Salon is very clean and the pedicure chair is so comfortable! My nails look great! I will definitely be back!

Tiffany did an AMAZING job! I showed her a reference photo and she gave me exactly what I was looking for. Wasn’t sure what to expect because it was a complicated design, but the nails were flawless and the prices are great.