Quick Facts About Razor
Razor Place is a hair salon that has received a mix of positive and negative reviews from customers. In order to analyze the strengths and weaknesses of the salon, it is important to consider the various comments made by customers.
Starting with the strengths, a recurring theme in the comments is the skill and expertise of the stylist named Julia. Customers consistently praise her for providing amazing haircuts and going above and beyond their expectations. They mention her gentleness during the coloring and styling process, and her ability to create their desired hairstyles. Julia is also acknowledged for her deep knowledge of hair products and general hair care, which is seen as very helpful to customers. This expertise and professionalism are seen as major strengths of Razor Place.
Another strength of the salon is the friendly atmosphere and good customer service. Customers appreciate the welcoming and accommodating nature of the staff, particularly when they have children or elderly family members with them. The salon is commended for being prompt in attending to walk-in customers and for creating a positive experience for all.
Efficiency is also highlighted as a strength of Razor Place. Several customers mention that they appreciate the salon's ability to provide fast and efficient service without the need for an appointment. This convenience factor is seen as a major advantage for those who want to get their hair done quickly.
Moving on to the weaknesses, one recurring complaint is related to dissatisfaction with the final result of the haircut. Some customers mention that their hair did not turn out as expected or as shown in the reference photo they provided. This suggests a weakness in the stylist's ability to accurately interpret and execute the desired style. The salon is criticized for failing to deliver the desired outcome, leaving customers feeling disappointed and even robbed of their money.
Communication is another weakness pointed out by customers. One customer specifically mentions that the stylist did not speak to them throughout the haircut. This lack of communication can contribute to a negative experience, as customers may feel disconnected and uninvolved in the process of hairstyling.
Pricing and transparency are also mentioned as weaknesses. One customer expresses frustration over an increase in prices without prior notice or clear communication. They argue that the salon should have updated their website or social media platforms to reflect the price changes. This lack of transparency can lead to confusion and mistrust among customers, creating a negative impression of the salon.
In summary, Razor Place has strengths in the form of skilled and knowledgeable stylists, a friendly atmosphere, and efficiency in service. However, weaknesses can be observed in the areas of delivering desired hairstyles, communication with customers, and pricing transparency. Addressing these weaknesses would be crucial for the salon to maintain and improve its reputation among customers.
Best TL Reviews
Julia has been doing my hair for a few years and she is AMAZING! She also does my mom’s hair now and goes above & beyond every single time we come in. She is so gentle throughout the whole coloring and styling process. She is also very knowledgeable and knows exactly how to get you to your dream hair. Any time I have questions about products or about hair in general, she has very in depth answers which is super helpful. I cannot say enough good things about her, she makes us feel our absolute best when we walk out of the salon. Would HIGHLY recommend. ????
We stopped in as a "walk-in". Both chairs were filled, but we only had a 10 minute wait. Both stylists were very friendly and my daughter loves her new hair!
It was the first time I stop here and unfortunately the last, first picture shows what I wanted, the next 2 photos is what I got, I paid $200 that a while after me thinking I shouldn’t have paid it because i didn’t get what i wanted within showing him the photo, he didn’t give me the style it was supposed to be or dyed it the color I wanted, how you can see it wasn’t dyed correctly there are still parts in the front that have to be dyed plus i had to straighten my own hair while “this stylist” was just standing there eating because he didn’t know how to do my own hair, my hair is straight it isn’t that hard to do it i have to say I feel like he Stole my money!!! His name is Eric.
Great atmosphere here. Walked in with my small child and my grandma they got us right in and in and did amazing. We will be back!!! Thanks ????
Took my daughter in to get a pixie cut, and I'm not even sure what was done to her hair. We showed them a picture of what we wanted, and what was done to her hair was NO where near what was wanted. If you don't know what you're doing, just say, "I can't do this", and pass it off to someone else.
The prices have gone up, which I understand in these times, but it should have been on their website, or FB page. The last few times I took my daughter in to get cuts, we were charged the kids price. I was told that kids are 16 and under. Today was charged $30/woman price. When I said we've never been charged that before, I was told it's always been that way. They need to get things under control over there. It's a mess. The one and only person I would recommend is Eric, because you can take a pic in and he'll make your hair look just like that.
I always go there to get my hair cut they are fast friendly and very efficient. I never Need a appointment I just walked in and get my hair done that’s what I like most.
Great service. Excellent stylists!!!
The woman that “cut” my hair did a terrible job! It was the quickest haircut I’ve ever gotten. My hair is uneven & her hands smelled like cigarettes ???? I was really expecting a better experience ???? She didn’t even speak to me while she was “cutting” my hair. I’m sure the business is much better than what that woman represented ????????♂️ PS. I feel ripped off ????
Razor Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
How to go there
Location
Places
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15. L.A. Salon & Spa