Latest Look in African Braid

+1 910-792-1510

3536 Carolina Beach Rd # 7, Wilmington, NC 28412 United States of America

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Quick Facts About Latest Look in African Braid

Latest Look in African Braid Place has received a mix of positive and negative comments from customers, which sheds light on its strengths and weaknesses. By analyzing these comments, we can understand the various aspects of the salon and its performance.

Starting with the strengths, one recurring theme in the comments is the professionalism and kindness of the staff. Customers consistently mention the excellent customer service and how the staff goes above and beyond to make them feel comfortable and satisfied. This is a significant strength as it establishes a positive and welcoming environment for customers, which can lead to repeat business and positive word-of-mouth recommendations.

Flexibility with scheduling is another strength mentioned by one customer. This highlights that Latest Look is willing to accommodate customers and work with them to find appointment times that suit their needs. This flexibility can help attract and retain customers who may have busy or unpredictable schedules.

Affordability is also mentioned as a strength by a customer who states that the salon offers reasonable prices. This is important as it shows that Latest Look provides value for money, making its services accessible to a wider range of customers.

The talent and skill of the stylists are highly praised by multiple customers. They mention that the salon consistently delivers the latest and trendiest hairstyles, and that the stylists are talented and capable of executing these styles successfully. This reflects positively on the salon's expertise and its ability to stay up-to-date with current hair trends.

Now, moving on to the weaknesses, one customer mentions a wait time of an hour before their appointment, which indicates a potential issue with punctuality. While this customer still praises the salon's work, a long wait time can be inconvenient for customers and may result in a negative experience.

Another weakness mentioned by a customer is dissatisfaction with a specific hairstyle. This customer states that the style they received did not match the picture they provided, and when they tried to communicate this issue, the stylist was dismissive. This points to a potential lack of attention to detail or poor communication between the stylist and the customer. Failing to meet customer expectations and not addressing concerns effectively can lead to dissatisfaction and negative reviews.

Inconsistencies regarding payment options are mentioned as a weakness. One customer highlights that the salon only accepts cash, which can be inconvenient for individuals who were not aware of this policy. To provide a seamless customer experience, it would be beneficial for Latest Look to communicate their payment options clearly to customers before their appointments.

There is also a negative comment regarding the behavior of the owner towards a customer. The customer claims that the owner closed and locked the door before the appointment time, leaving the customer waiting outside. This kind of treatment is unprofessional and can result in a loss of trust and loyalty from customers. It is crucial for the owner and staff to treat all customers with respect and professionalism.

In conclusion, Latest Look in African Braid Place has several strengths, including its kind and professional staff, flexibility with scheduling, affordability, and talented stylists. However, weaknesses can be identified in terms of punctuality, communication, and customer treatment. By addressing and improving upon these weaknesses, Latest Look can further enhance its reputation and provide a strong and positive experience for customers.

Best TL Reviews

This was my daughter’s first experience getting her hair braided. I have to say that I was very pleased with this experience and she was as well. The staff are very kind and professional. They were also flexible with the scheduling. It was somewhat expensive as expected but it was worth every penny. I definitely recommend them and we do plan to return for more hairstyles in the future. These are the pics are from her hair appointment.

These ladies are the best. and awesome customer service. I don't and won't go anywhere else. Peace and many Blessing to them all.

These wonderfully talented ladies have been braiding my hair for several years! They live up to their name as theyve always stlyed the new and latest styles! Seriously, the actual clients can testify to that! I moved to Atl and uh NOOO! I came all the way back to NC just to get my hair braided! They are very affordable, punctual, and talented! As usual they hooked me up!! The only issue I had was the coughing, not by me!!! I have awful asthma so that part was a bit scary even though I had my mask on! I will always come back!

I had to wait an hour before the hair stylist showed up. I got a semi new hair style called passion twists. I kind of liked the style when I got done but after a day or two I realized I hated my hair and I could not stand walking around with that hairstyle.. after a week some of the The Twists started sliding out of my hair. Of course they will not refund you your money. They will only try to fix it. Also they only accept cash which sucks I wish they would have told me that before my appointment and I had to go to the ATM to get money. They definitely over charged me for the style I paid $200 for this.... I would never ever go back to them and I suggest you don't either.

I have been to them many times for years, they do wonderful work and can be very friendly. But I will not return. Last time they set my appointment for an hour after the tilme Requested. Which was fine. But when I got there while waiting for 6pm to hit to get my corn rows the light skin lady I assume is the owner comes to the door and looks out of it closes the blinds and locks the door. At 5:50p I walk up to the door and knock on it eventually someone comes to it and lets me in. The owner tells me she called me to come in earlier since I asked for an earlier appointment but I didn’t answer. So does that me you close and lock your doors on a customer? But oh well I will never ever go there again. You don’t treat people paying you for a service that way. When I have came for appointments in the past and had to sit for 45-an hour and they don’t even apologize.

I lovvveeee this place just moved back to town I will definitely keep coming back !!!????????????

Great place to get neat braids & twists

What I asked for is on the left and that was what I got at the right and when I try to talk to her about it she told me a look just like the picture and the money they charge wasn’t worth at all