Quick Facts About VIP Nails & Spa
VIP Nails & Spa offers both strengths and weaknesses based on the comments provided.
One strength mentioned is the quality of the pedicure service. It is described as fantastic and one of the best. The staff is also praised for being friendly and attentive, creating a positive atmosphere for customers.
Another strength is the ability to provide unique and beautiful nail designs. The commenter appreciates the crazy nail art and receives many compliments on their nails. The salon also offers additional services such as eyebrow grooming, indicating a range of services available to customers.
However, there are several weaknesses that customers have noted. One recurring issue is the poor quality of the gel manicures. Customers have reported experiencing peeling and melting off of the gel polish shortly after getting the manicure. When they returned to have it fixed, they were charged again, which is seen as unfair. This inconsistency in the longevity of the gel polish suggests a lack of expertise or attention to detail in the manicure service.
Another weakness is the lack of attention to detail during the manicure process. Customers have complained about sticky and clumpy looking nails, uneven painting, and incomplete coverage on the sides of their nails. These issues indicate a lack of precision and skill in the manicure service.
Customers have also commented on the speed of service, with some feeling rushed and not receiving proper attention. One customer mentioned that their niece's manicure and pedicure were done quickly and without the same level of care as an adult customer. This lack of individualized attention and rushed service can leave customers feeling undervalued and dissatisfied.
In terms of product quality, customers have expressed disappointment with the dip manicures. They have reported overfiled nails, uneven French tips, the use of gel on top of the dip, and nails breaking shortly after the service. These issues suggest a lack of expertise in applying dip products and using proper techniques.
Overall, VIP Nails & Spa has strengths in their pedicure service, friendliness of staff, and the ability to create unique nail designs. However, they have weaknesses in the quality and longevity of gel and dip manicures, attention to detail during manicure services, and providing individualized attention and care to customers. These weaknesses can result in customer dissatisfaction and the need to seek out alternative nail salons.
Best TL Reviews
Gel manicure same day started peeling and melting off. Went back the next day to redo and they charged me and only took $10 off. Not cool!
So I previously posted about loving it and I have come here so many times but my last 2 were bad so sad to say I will be having to find a new nail place. I went in today to remove nails and just have gel polish on my natural nail and needless to say I should’ve let my 9 year old do it. It was only polish and my hand looks a mess, after they were painted tony started filing them again and repainted and they were left sticky and clumpy looking. I sat there for almost 2 hours and paid 50 to remove and just paint
Let's start with the positives...
The pedicure I got today was one of the best Fantastic! He deserved a 5 but have a 3 based on my manicure experience.
I have uv gel nails and today was not a good day. I got a burn sensation on my fingers a few times and a cut that is little but it hurts. I asked a few times not to file the sides too much but they did. During the manicure began to take off my gel nail no explanation or asking me She started taking off another I questioned it and a very nice lady came over and explained some lifting so had to remove them. I don't understand as not cracked or lifting/falling off but I believe them. I was told be an extra charge for the nails.
I asked for the same color on my toes and hands that did not happen. My toes are what I wanted the blue shade I picked out and my hands are a green shade not what I wanted. I know gel and non gel can differ slightly but this is not the case. I honestly did not notice until I left and at that point I was done so I just left.
Also not sure if this is a thing but my nails were not completely painted on the sides of a few nails?
So in the grand scheme of things not end of the world. Disappointed enough not to return.
We had a birthday party for our son and our niece was here for the weekend and I wanted to take her for a girls day starting w a mani and pedi
In 13 mins this man was done w both evidently bc she is Child she doesn’t deserve a relaxing service he was so fast doing both her mani and pedi at the same chair at the same time no pretty bowl with the shiny rocks in it I swear in these slow times bc the winter is the slowest season, You should take your time with every client
Everyone is special everyone is important. I am a salon owner in RI and I have to say if my techs did this today would be their last day I promise you. As a business owner You should value all people for giving their hard earned money to YOUR business in a state filled with nail salons. We will not be back and highly don’t RECOMMEND this salon if you’re looking for a great service relaxing professional and want to be treated like a patron verses a number. It’s quality always over quantity. But perhaps that’s why you’re slow most days including a Sunday when most woman are home and live to have these services and bring their children along to enjoy the experience. This was the farthest things from an “ experience “ it was a race To the finish. And You should be use this as a coachable moment to teach your techs professionalism and etiquette with all your down time. Very disappointed
The people are very nice. Unfortunately, they aren't doing things as well as they used to. I had a pedicure, recently and the procedure was nice and relaxing, but my nails were not really cut, so I had to clip my French Manicure top off 3 days later. It's disappointing and expensive to have this be necessary. I will say it may have been the particular person or a bad day. I have had better experiences in the past.
5/14 My sister and I made an appointment to get a dip manicure together. They started with my sister while I sat next to her for 30+ minutes waiting for someone to start mine. All I can say is that this was the worst manicure we have ever gotten. We originally came here because the places we normally go to were booked up so we decided to give this place a try. Not only is our nails overfiled on the sides giving it a wonky shape but the dip in itself and the products used appears to be cheap/poor quality. My sister's French is uneven and they even used gel on top of the dip when they were having issues with the dip drying (which has never happened before). Her nails are bumpy and uneven. My dip broke the very next day as they over filed my nails and applied the thinnest layer of dip I had ever gotten. Expensive and completely unworth it. Never going back.. 5/19 update: another nail has completely split in half and is ready to fall off.
The place is clean. the staff super friendly and attentive. but the result of my nails was not 100% the best. I didn't like the finish, I paid $ 60 and my nails look horrible, not pretty. nails with uneven surface. result, unsatisfactory.
Bella is Awesome , and I forget the lady that’s a bit older name at pedicures but She is so sweet. Most everyone there is very nice & Sam is great with massages! I get crazy nail art every month and they ALWAYS such beautiful work , I get many compliments ! I also get stones on my manicure and they are kept on all month ! My daughter also gets her eyebrows done when we go in and they come out nice every time ! Our pedicures are with tea, hot rocks , massage, honey .. and if you want to relax you can or if you want to talk with your professional they are all very interesting , I like to learn their cultures and non~American names and get to know them because We go every month and they remember us ❤️
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VIP Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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