Nana's Hair Braiding

+1 910-822-8868

5111 Yadkin Rd, Fayetteville, NC 28303 United States of America

Open Today: -

Quick Facts About Nana's Hair Braiding

Nana's Hair Braiding place, based on the comments provided, seems to have several strengths and weaknesses.

One of the strengths of Nana's is the friendliness and accommodating nature of Ms. Debra, who is mentioned multiple times in the comments. Customers appreciate that she is sweet, nice, and patient with children, making her a good choice for those looking for a kids braider. This is reflected in the positive experiences described, with one customer mentioning that Ms. Debra did an excellent job on her daughter's braids and even offered to fix them for free when they were not done properly the first time. The fact that this was her second time doing the daughter's hair also demonstrates a sense of loyalty and satisfaction from the customer.

Another strength mentioned is the quality of the braids. Multiple customers comment on the neatness and skill displayed by Ms. Debra, both in braiding children's hair and adults' hair. One person even walked in on a client and was impressed by the braids they were receiving. This indicates that Nana's Hair Braiding place does a good job in terms of the actual hairstyling and meets the expectations of customers in this regard.

Additionally, positive feedback is given for the overall experience and atmosphere at Nana's Hair Braiding place. Comments note that the staff is down to earth, patient, and makes customers feel comfortable. It is mentioned that the salon was a pleasant and relaxing environment, which is important for customers seeking a positive experience while getting their hair done. One customer specifically mentions that the stylist, Debra, had a light touch, emphasizing the level of care taken during the hair braiding process.

However, there are also some weaknesses that are pointed out in the comments. One customer had a negative experience when bringing their son for a dread retwist appointment. They expressed frustration over the excessively long wait time and the fact that the stylist was facetiming and cursing during the appointment. The customer also felt overcharged, as they expected a styled retwist but only received the retwist itself. The lack of clear information about additional charges for thick hair and the requirement of cash payment were also mentioned as negative aspects.

It is worth noting that one customer had a negative interaction with the stylist after expressing their opinion online. This suggests that Nana's Hair Braiding place may not handle criticism or feedback well, which can be seen as a weakness in terms of customer service.

In conclusion, Nana's Hair Braiding place has several strengths, including the friendly and accommodating nature of Ms. Debra, the neat and skillful braiding work, and the overall positive experience provided to customers. However, there are also some weaknesses highlighted, such as the long wait times, overcharging, lack of clear information about pricing, and potential issues with handling negative feedback.

Best TL Reviews

Ms. Debra did my daughter’s hair, she’s super sweet and nice. She has accommodated me because my daughter is 4 years old and she was rough on her hair the first day and Ms. Debra told me I could bring her back to get it fixed, free of charge. Her braids are neat, she is good with kids, if you are looking for a good kids braider she’s the person, she also does good work on adults, I walked in on one of her clients while inquiring and the braids she was doing was so nice and neat. This her 2nd time doing my daughter’s hair. Recommend!

My son had a 4:00 p.m appointment for dread retwist. I know it's been awhile since his last retwist , but 6 hours ?? ....I just picked him up at 10:00 p.m..He is 12 and has school in the morning. What is worse is my son telling me the stylist facetimed her sister to show and talk about my sons hair , and was cursing and yelling a lot . After all of that I see that a retwist is 80.00 and styles are 25.00 and up. You charge me 140.00 and it's not styled. There is nowhere on the sign that says more is charged for thick hair ...so why so much ? Then she tells me she only takes cash. Other salons charged 120.00 and his hair was actually styled . New name or not I will not be returning to this salon in hope mills .

Update: the stylist called me about slandering her name on the internet and putting out my opinion. I have never had this experience with any stylist me or my family has used .

Awesome people who are down to earth. My niece was so nervous for this was her first time getting her hair done professionally. There work speaks for itself they were patient with my niece and made her feel so comfortable she loves her hair and didn’t want to leave the salon by the end

Mrs. Debra is absolutely amazing. She bought my natural hair back to life. She is the best to ever do it.

Ms. Debra does my daughter braids. She is the best. I highly recommend Ms. Debra. My daughter loves her braids every time she gets them done. They last a long time, looking good.

Nana's was the best experience I've ever had with my hair, ever! She has a light touch. It's true...

Greetings, yes It was nice and relaxing. I got my Locs re-twisted. Debra knows what’s she doing. So I recommend you definitely try this salon. ✌????????✌????????

They did a very good job an I got excellent results.????

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