U.S. Nails

+1 860-828-3281

1177 Farmington Ave, Berlin, CT 06037 United States of America

Open Today: Closed

Quick Facts About U.S. Nails

US Nails place receives overwhelmingly positive comments, indicating that it has several strengths and very few weaknesses. In this analysis, the strengths of the salon will be highlighted first, followed by an exploration of its weaknesses.

Strengths:

1. Excellent service: Many customers emphasize the amazing service they received at US Nails place. The staff is described as sweet, welcoming, and nice. They make an effort to ensure that customers feel comfortable and satisfied throughout their visit. This strong customer service fosters a positive atmosphere and encourages repeat visits.

2. Skilled technicians: Customers express their satisfaction with the quality of the nail work done at US Nails place. The technicians are praised for their ability to replicate designs from pictures and for their gentle approach. The salon seems to have a talented and trained team that can meet the demands and expectations of customers.

3. Clean and relaxing environment: Multiple reviews mention the cleanliness and relaxing nature of the salon. This is an important factor for many customers as it contributes to their overall experience and makes them feel comfortable. The salon's commitment to cleanliness enhances its reputation and attracts new customers.

4. Accommodating to special needs: One review specifically highlights how the salon accommodated a customer with an autistic child. This demonstrates that US Nails place is inclusive and considerate towards customers with different needs, creating a welcoming environment for all.

5. Easy appointment scheduling and responsiveness: Another strength of US Nails place is its efficient appointment scheduling process. Customers appreciate the ease with which they can book appointments, as well as the salon's responsiveness. This demonstrates a commitment to customer satisfaction and convenience.

Weaknesses:

While US Nails place receives overwhelmingly positive reviews, there are only a few comments to work with. Therefore, it is challenging to identify specific weaknesses based solely on the provided comments. However, there are a few areas that could potentially be areas of improvement:

1. Lack of variety in feedback: The comments provided are all positive, which limits the ability to identify potential weaknesses. It would be beneficial to gather more diverse feedback from a larger pool of customers to gain a more comprehensive understanding of the salon's strengths and weaknesses.

2. Lack of information on pricing: None of the comments mention the prices at US Nails place. While this may not necessarily be a weakness, it would be helpful for potential customers to have an idea of the salon's pricing structure. This could be addressed by including pricing information on the salon's website or in their social media posts.

In conclusion, US Nails place appears to have several strengths that contribute to its positive reputation. The salon provides excellent service, has skilled technicians, maintains a clean and relaxing environment, accommodates special needs, and offers easy appointment scheduling. While there is limited information to identify specific weaknesses, it is suggested that the salon gather more diverse feedback and provide pricing information to further enhance the customer experience.

Best TL Reviews

US Nails did such an amazing job! My tech was super sweet and he followed my design exactly like the picture showed. The shape of my nails is also the best I’ve had in a long time! I would recommend this salon to anyone- they’re very clean and they help you as much as possible!!

It was my first time today at this salon and I absolutely loved it! I showed Ken a picture of what I wanted and got exactly that, if not better! This is the best coffin shape I’ve ever had. Definitely recommend this nail salon!!

Amazing service. My daughter is autistic and they made me and her both feel very comfortable. Would recommend anyone here. ????????

This was my second time at US nails and honestly I had a great experience my nails came out perfect there super gentle, love how my nails came out. I highly recommend this place!!

I got acrylic nails done here and everyone was so kind and gentle. I felt very comfortable here and they even gave me a water when I first walked in. 10/10 would recommend coming here! I’ll be back for a fill.

I had a great experience at US Nails! Very nice staff and I am extremely impressed with their work!! Definitely going back soon! $50 we’ll spent

Today was my first time coming here and I was NOT let down. My nails came out beautifully and the customer service was absolutely fantastic! I am so excited to make this my regular nail salon!! Would recommend anyone to come here! Looking forward to coming back with friends !

It was my first time going to this nail salon and I loved it. They're very welcoming, nice place, very clean and relaxing which is all I was looking for! Also scheduling my appointment was a breeze and they're very responsive. I got a full set of acrylic nails with gel polish and my nail tech listened to what I wanted and was very gentle which I loved! Also I have clubbed thumbs and it was no issue for my nail tech which I've always had issues with this in other nail salons! Also they helped me out to pick the best color for what I wanted.Make your appointment you won't regret it! Thank you so much guys!