Quick Facts About Diva Nails
Diva Nails is a nail salon with several strengths that make it a top choice for many customers. Firstly, the staff is consistently described as friendly, accommodating, and welcoming. This creates a positive and comfortable atmosphere for customers, especially for those who may be nervous or inexperienced with getting their nails done. This is evident in the comments from the customers who were accompanied by their family members, highlighting the salon's ability to cater to customers of all ages and backgrounds.
Another strength of Diva Nails is the skill and expertise of the staff. Customers consistently appreciate the gentle and not aggressive approach to nail care, which sets them apart from other salons. Providing a comfortable and pain-free experience is crucial for customer satisfaction. Additionally, the speed and efficiency at which they work is mentioned, indicating that they are able to deliver quality results in a timely manner. This is especially important for customers who are looking for a quick service without compromising on the quality of the nail work.
The positive feedback on the overall outcome of the nail services further reinforces the salon's strength in delivering high-quality work. Customers consistently express their satisfaction with the outcome of their nails, even going as far as saying that it exceeded their expectations. This speaks to the skill and attention to detail of the staff, as well as their ability to create nails that look better than the customer's desired photo.
The reasonable pricing mentioned by one customer is another strength of Diva Nails. Providing quality service at a reasonable price is essential for customer satisfaction and loyalty. A salon that offers fair pricing attracts more customers and encourages repeat business.
A clean and well-maintained shop is another strength mentioned by a customer. A clean environment is crucial in a nail salon to ensure the safety and hygiene of both the staff and customers. A clean shop also contributes to the overall positive experience and impression of the salon.
While Diva Nails has many strengths, there are also a few weaknesses highlighted in the comments. One customer mentioned that the staff went too far away from their cuticles, which resulted in an unsatisfactory nail shape. This indicates a lack of attention to detail or possibly poor communication between the customer and staff. Another customer mentioned that the nails had a bubbly shape, which again points to a flaw in the execution of the services.
Additionally, one customer mentioned that the salon made a mistake with the color selection, giving them a different color than what was requested. This highlights a weakness in the salon's ability to accurately fulfill customer requests. Such mistakes can lead to customer dissatisfaction and a negative overall experience.
It is worth noting that despite these weaknesses, the overwhelming majority of comments are positive, highlighting the strengths of Diva Nails. However, it is crucial for the salon to address these weaknesses to ensure consistent customer satisfaction and maintain a strong reputation. Regular training and communication between staff members can help prevent mistakes and ensure that each customer's requests are met accurately. By addressing these weaknesses, Diva Nails can continue to thrive and provide exceptional service to its customers.
Best TL Reviews
My sister, mother, and I do not get our nails done too often, but we needed them done for and event. They were super nice and friendly and very accommodating to my mother who doesn’t get her nails done ever. Even helps that they work fast and are great at their jobs.
I got my nails done yesterday at Diva Nails and after trying other salons and walking away disappointed, I have found my new nail salon!! Tracy and Nathan are so friendly and gentle, not aggressive with your nails like some salons. I am extremely happy with my experience. Thank You!
Did an amazing Job and they are super friendly too
i loved the nails, 10/10 would recommend! best nail salon in this city for sure!! looked even better than the photo! Loved this place:D
Wonderful staff! Fast and friendly service at a reasonable price!
They went so far away from my cutical and it doesnt look very good.The shape of my nails are so bubbily. They also messed up on the color i asked for one color and they gave me a different one.
Diva Nails did not disappoint! They did a BEAUTIFUL JOB!!
Outstanding service. Very nice clean shop. Nathan and Tracy are amazing!
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Diva Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 02:00 AM - 04:00 PM |
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