Jae Nails

+1 952-941-1429

582 Prairie Center Dr #7920, Eden Prairie, MN 55344 United States of America

Open Today: -

Quick Facts About Jae Nails

Jae Nails Place has several strengths based on the comments provided. Firstly, customers have praised the good communication and transparency with pricing. This suggests that Jae Nails Place is upfront and honest with their customers, ensuring that there are no surprises when it comes to the cost of services. Additionally, customers have mentioned that there is no wait time, indicating that the salon is efficient and values their customers' time.

The comments also highlight the great service and products offered at Jae Nails Place. Customers have expressed satisfaction with the variety of colors available and the quality of the products used. The salon is described as clean and well-maintained, which is an important aspect for customers seeking a hygienic environment.

Another strength of Jae Nails Place is the personalized experience provided by the staff, particularly Lily and Tom. Customers mention that they were attentive and respectful, taking the time to understand and fulfill their nail desires. Customers appreciate the conversational skills of the staff, which adds to the overall positive experience. The fact that the business is family-owned may also be seen as a strength, as it can give a sense of trust and a personal touch to the services provided.

However, there are also weaknesses that can be identified based on the feedback provided. One customer expressed discontent with the acrylic set they received, stating that the nails were not shaped as requested and appeared crooked. The lack of communication regarding the upcharge for the desired length of nails also left the customer dissatisfied. This highlights a need for improved communication and attention to detail from the salon staff.

Another customer mentioned that their gel nails started lifting after less than 24 hours, which suggests a lack of durability and quality in the products used. This is a significant weakness, as customers expect their nail treatments to last for a reasonable amount of time without issues.

Furthermore, a customer mentioned that the fire walker pedicure, despite being the most expensive option, lacked the expected level of pampering. This suggests that the salon may fall short in delivering the luxurious experience that some customers may be seeking.

Lastly, some customers expressed dissatisfaction with the consistency in quality when it comes to the manicures. One customer noticed that their nails were not filed evenly, and another mentioned seeking other salons due to dissatisfaction with the manicures at Jae Nails Place. This indicates a potential weakness in the overall consistency and attention to detail provided by the salon.

In conclusion, Jae Nails Place demonstrates strengths in their good communication, pricing transparency, efficient service, quality products, cleanliness, and personalized experiences. However, weaknesses were identified in the areas of attention to detail, consistency, product durability, and the level of pampering provided. Addressing these weaknesses could help Jae Nails Place improve customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

Good communication and Open with pricing. No wait. Great service and products. Lots of variety in colour. Clean and well maintained spa. I would return here again in a heart beat.

Lily and Tom were the BEST! I will def be back at this amazing family owned business. I got a mani and pedi. They were great conversationalists, attentive, and respectful of our many nail desires. There was no rushing at all. This is mom getting a pedicure and she loved it. Also, I got to know Tom as young father who left his hometown and medical career for his family???????????????? We never truly know people's stories. Simply amazing humans!

I've waited for a day to review because I didn't want to leave a review while upset. I am fully unhappy with the experience of getting my nails done here. I called and was told over the phone that a full acrylic set with gel would be $55. I get there and showed Tom that I wanted straight coffin shapes. I left with a very curved set that barely tapers and are somewhat crooked on some fingers. I was never told that there was an upcharge for the length and I was given a bill of $65. Obligatory tip and I paid $75 dollars for nails that I just want to get rid of. Also during the nail appointment, the tip got bent on one of my fingers during filing and hurt way more than I was comfortable with and he basically ignored that I was hurt. I loved this salon on the few times I've visited before, but this experience has absolutely ruined it.

Edit: after less than 24 hours, a couple of the nails have the gel lifting of. If I could give negative stars, I would.

Clean and quiet. Got the fire walker pedicure (most expensive) and it was over very quickly. Not much pampering. Probably won’t go back unless I want to be in and out.

I’ve been going here for years, so I must say in the last year I am dissatisfied. When I leave from a manicure I have to file my nails myself and I find my nails to be shorter on one hand versus the other. I’ve given up, and will start seeking other salons in Eden Prairie.

This is one of the top nail places in the metro! My nails never chip and everyone is so kind there! Consistently great!

I can’t begin to explain how pleased I was with Jae Nails! My mother goes to them regularly and they give her AMAZING nail designs every single time! She brings them a photo and they recreate it! They were very clean, very careful and very accommodating! I even asked them to shorten my nails after all of the gel powder had been added to my nails and all they said was “No problem! We want you to love them!”, I have never been to a nail salon before and walked out with EXACTLY what I asked for! They just became the only nail salon I will be going too from now on! Absolutely incredible work!

I’ve been there a few time now and the service has always been great. They are polite and really fast. I even came in close to closing time one day and they took me in no problem. Prices aren’t bad either.