Quick Facts About Saraya Salon & Spa
Saraya Salon & Spa has received several positive comments about the skills and expertise of their stylists. Multiple clients mentioned that their haircuts, colors, and styles were fantastic and exceeded their expectations. They appreciated the attention to detail and the ability of the stylists to bring out the best in their hair. The salon seems to have a particular strength in handling thicker and coarser hair types that other salons may struggle with. Clients mentioned that the stylists at Saraya Salon & Spa knew how to manage their hair and were skilled at working with kinks, waves, and curls.
Another strength of Saraya Salon & Spa is the professionalism and friendliness of the staff. Clients felt welcomed and comfortable during their visits and appreciated the attentive and courteous service they received. Many mentioned that the stylists took the time to listen to their preferences and offered honest advice about what would look best for them. The professionalism of the staff contributed to a positive overall experience for clients.
Additionally, Saraya Salon & Spa offers a range of services beyond just haircuts and colors. Clients mentioned getting Brazilian blowouts, foils, and other treatments. The salon seems to have expertise in various hair treatments, including the ability to make hair soft and healthy through techniques like the Brazilian blowout.
On the other hand, there were a few comments highlighting some weaknesses of Saraya Salon & Spa. One client mentioned that the process of getting their hair done was less than favorable. They felt that the brushing of their hair after shampooing was too rough and that the stylist ultimately changed the look they were going for. Another client mentioned issues with the shampoo bowl, which caused their head to feel bruised for several days. These comments suggest that there may be room for improvement in terms of gentleness and communication during the hair styling process.
Furthermore, some clients mentioned issues with the lighting in the salon. The yellow lighting made it difficult to accurately assess hair color, and clients recommended using white lighting to provide a better representation of the final result. This is something that Saraya Salon & Spa could consider addressing to enhance the client experience.
Lastly, one client compared Saraya Salon & Spa to another salon they typically go to and found the experience at Saraya less pampering and not worth the money in comparison. This comment suggests that the salon may be lacking in terms of luxury amenities and ambiance.
In conclusion, Saraya Salon & Spa has several strengths including skilled stylists, professionalism, and a range of services. Clients appreciated the expertise of the stylists in managing thicker and coarser hair types and the positive overall experience they had at the salon. However, there were a few weaknesses mentioned, including issues with rough brushing, uncomfortable shampoo bowls, unfavorable lighting, and a perceived lack of luxury amenities. Saraya Salon & Spa can consider addressing these weaknesses to further improve the client experience.
Best TL Reviews
John did a very great job. I never in my life had such beautiful hair cut and blow dry ever. Thank you for being so patient with my long frizzy thick curly hairs. You were the best. I will definitely visit again and again. Thank you.
Jad was fantastic- I went from mousy brown and limp hair to blonde and bouncy curls within an hour and a half. Not only have I never had my hair highlighted, cut, and styled so quickly (usually it takes 4 hours at least due to thickness and length), but I have never been so happy with the result.
I got a hair cut and color with Sam yesterday. He did an amazing job!! I always have issues with salons thinning my hair. I don’t understand why, people pay a lot for extra hair, but Sam has never done that to me. I’ve had a lot of different haircuts at different salons and his bring out my kinky waves the best. He’s really good at reading people and can sense how they are feeling about the style. He also is honest about what will and won’t look good on you and won’t just do it because you are paying him. He will explain to you why he wouldn’t do it either and what your best options are. He’s really great at it! If you are looking for fancy salon amenities you will not find them here, but I would rather have a killer cut and color over fancy amenities and a mediocre cut any day. I highly recommend this place for people with thicker course hair that have had issues with salons not knowing how to manage their hair. Too many times I’ve seen them take out beautiful healthy hair to make their job easier. Not this place! They know how to handle it.
Thanks Sam!!
First and probably last time going to Saraya. I usually go to Mario Tricoci, but I was tired of them always messing my hair up, so I tried this place. While I love that Sam fixed my balayage, the process was less than favorable. I do like that Sam warned me he will have to tease my hair first, they still could have been more gentle with brushing my hair after shampooing. Intense tugging and no detangler or any other product was used. Although some people may favor a hair stylist's opinion, he ultimately changed the look I was going for and my hair still isn't an ombre. I had blonde 'money pieces' that were a bit too blonde, but now they are too dark.
Some other things that were unfavorable were the shampoo bowl, which left my head bruised for 3 days, and the heat machine they used for my foils. The machine was too close to my head, so my scalp was burning and it still felt burnt for a few days. Then Jed took over with a haircut I didn't necessarily ask for (which I had to go back the next day to fix) and he curled my straight hair before even showing me the end result. If I had seen my straight hair first, I would have noticed my face framing was messed up. Also, idk what they did to my hair, but I brushed it a dozen times and it would still tangle and feel coarse. Jed is amazing at curling hair though, and Sam was extremely nice and courteous. A third thing I would like to mention is the lighting. The bulbs are more yellow light than white light, so you can see in the pictures how different lighting makes your hair look different. For people that are looking for a specific color, white lighting is favorable.
The experience just wasn't pampering compared to Mario Tricoci, and Mario is cheaper, so Saraya unfortunately isn't worth the money for the approach they take.
I recently moved back to Chicago and was in desperate need of getting my hair done. After looking at places in the neighborhood I decided to come to Saraya Salon. I had such an amazing experience here. My hair was so soft from the Brazilian blowout and the highlights were beautiful and exactly what I asked for. The workers were very professional and friendly. They made me feel very welcome. I will be back that is for sure! I recommend this place!! :)
Jad is a wizard with the clippers and color!! He did a cut, color, Brazilian blowout all in 2.5 hours. I love love love getting my hair done here. The color is always better than expected and I really enjoy how friendly the salon is! I highly recommend this shop and supporting local business.
First time at the salon and loved the experience! Sam was so professional and knew exactly what to do to make my hair healthy and happy again. Highly recommend to everyone that wants a truly creative experience!
I am very happy to have found this hair salon in the South Loop’s neighborhood. Every time I make an appointment, I leave the Saraya Salon with a quality haircut that looks great even after a month, and beyond. Jad is one of the best and talented hairstylists I have met. He always goes up and beyond to make sure that the service he provides is superb. I have done both haircuts and highlights with Jad and loved both. My highlights blended with my natural hair beautifully and that’s exactly the result I desired. Jad is also very gentle with hair which is a big plus. I will be back for my next haircut and recommend this salon for women’s haircut.
Place Pictures
Saraya Salon & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places