Quick Facts About L.A. Nails
L.A. Nails has both strengths and weaknesses based on the comments provided. Let's analyze them in detail:
Strengths:
1. Customer satisfaction: Multiple customers mentioned having great experiences and being satisfied with the services provided at L.A. Nails. They praised the friendly and funny staff and appreciated the fantastic job done on their nails. This indicates that L.A. Nails has the ability to meet customer expectations and provide a positive experience.
2. Skilled technicians: Customers specifically mentioned certain technicians who did a phenomenal job on their nails. This indicates that L.A. Nails has talented and skilled staff members, such as Jessica and Michael, who are capable of delivering high-quality results to customers.
3. Clean and organized environment: Several customers commented on the cleanliness and organization of L.A. Nails. They appreciated the clean tools and autoclaved equipment, which indicates that the salon maintains high cleanliness standards. This is essential for a nail salon to ensure the health and safety of customers.
4. Accommodating service: One customer mentioned that L.A. Nails was kind enough to take them and their friends without an appointment. This demonstrates flexibility and a willingness to accommodate customers, which can be a major strength for the salon.
Weaknesses:
1. Inconsistent service: A customer mentioned having fair experiences at the salon, indicating inconsistency in the service quality. This suggests a lack of reliability and raises concerns about the overall customer experience.
2. Unprofessional behavior: One customer complained about a technician watching movies on their cell phone while doing their nails, which they considered rude and discourteous. This reflects negatively on the professionalism of the staff and can be a significant weakness for the salon.
3. Language barrier: A customer mentioned that their nail technician did not speak English, leading to communication issues. This can be a major hindrance to providing a satisfactory experience for customers who may have specific preferences or instructions.
4. Availability of preferred technicians: A customer mentioned that the technician they wanted to request was unavailable, despite making an appointment. This indicates a lack of consistency in staffing or organizational issues that can lead to customer dissatisfaction.
5. Lack of options: One customer mentioned that not many salons offer quality services anymore, suggesting that L.A. Nails may face competition with other salons that offer more variety or higher quality services.
In conclusion, L.A. Nails has its strengths in terms of customer satisfaction, skilled technicians, a clean environment, and accommodating service. However, the salon also faces weaknesses in inconsistent service, unprofessional behavior, language barriers, limited availability of preferred technicians, and competition. Addressing these weaknesses can help L.A. Nails improve its overall customer experience and reputation in the nail salon industry.
Best TL Reviews
Addendum: Unfortunately, my last couple experiences were fair, at best. Having my nails done while the technician watched movies on her cell phone.....almost acts like no one is in her company. Just plainly rude and discourteous!
Note above...............I have had great difficulty finding a decent nail salon....
I had a great experience here! People were friendly, funny, and, most importantly, did a fantastic job on my ???? nails! I will return!!????
I returned to LA Nails yesterday, 5/19, and had the usual Dip manicure. I was fortunate to have Jessica do my ???? nails!!! She did a phenomenal job shaping my nails and attending to my cuticles and dry skin. She is the BOMB! I will be staying with her.....for a long time!!!! Girls got it together when it comes to customer satisfaction!!!
Unfortunately, not too many salons do anymore.
Thank you, Jessica????????????????????
Thank you once again Jessica for a phenomenal dip and manicure!!! Thank you Daniel for a fantastic pedi!!! So happy ????
I came in town to visit a few friends! We happened upon LA Nails and they were kind enough to take the 3 of us without an appointment. 3 pedicures and two full mail sets. They finished us up in a timely manner and shared a few laughs throughout the process. Great experience and great nails!! Worth stopping in for a service with Michael and “his boss” lol!
I've been getting my nails done here for 5 years now. Michael and the staff do a fantastic job. I would highly recommend them to anyone.
I finally found my place!!! I made an appointment for 2 pm today by 2:05 I was sitting in a clean spa chair with a fresh liner in the foot tub. Clean tools came out of the autoclave and I got a wonderful, careful pedicure. The massage was lovely and she took her time. The shop is very clean and organized and the workers are nice and friendly.
Kim gave me the BEST mani pedi I've ever had. I made another appointment. The shop is immaculate. I also got my brows done and they look great too.
I recently moved to the area and needed a new nail salon closer to my house. I am so glad I tried L.A. Nails because they NAILED IT ;) Can't wait to return for my next set.
First time getting my nails done here, I will definitely be coming back. Thank you Michael!! Got my nails designed for Cruella DeVille for Halloween he did awesome!
Made appt. Given a name to ask for. Asked when I got there & rudely got told that person was unavailable. First visit. Ever. Waited. Sat down. Rudely told I was keeping the nail tech waiting at a chair. Greeted nail tech, said what I wanted. Silence. Repeated. More silence. She says No English.Meanwhile she starts the Pedi(???) Owner comes over. Listens to me, says Okay and walks off. 2 minutes later I left with wet feet. Still silence in the room???? Found a great salon half mile away.
Place Pictures
L.A. Nails Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff get temperature checks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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