Quick Facts About V.I.P Nails & Spa
V.I.P Nails & Spa appears to have a mix of positive and negative feedback based on the comments provided. In order to analyze the strengths and weaknesses of the business, let's examine each comment individually:
1. "I gave a generous tip and the lady still complained about fixing my toes. The nail polish was not shaken at all and this color isn’t used often I’m assuming. So the paint chipped right away and she blamed me. I sat and waited another 2 hours before someone would fix them."
Strengths:
- The customer seems willing to give a generous tip, indicating that they value good service.
- V.I.P Nails & Spa is willing to fix any issues the customer has, even if it takes additional time.
Weaknesses:
- The nail technician complained about fixing the customer's toes, which implies a lack of professionalism.
- The nail polish was not properly prepared, leading to immediate chipping.
2. "Don’t tip your nail tech the first time. Wait to see how your nails last and how you are treated. They don’t appreciate your tip there. $15 tip is decent."
Strengths:
- The customer advises others to wait to tip until they have assessed the quality of their nails and the treatment received.
Weaknesses:
- The customer suggests that the staff at V.I.P Nails & Spa do not appreciate tips, which could potentially be a negative reflection on their customer service and gratitude.
3. "Please run away from this business. This is a joke. $62 for this exact mess. I was thinking of doing acrylic, and I couldn’t finish because the person who was doing my nails didn’t know what to do. Let my nails like this and the MANAGER said that there’s nothing wrong with my nails… Are you kidding me? They charged me $62. Please, this is just ridiculous."
Strengths:
- None mentioned in this comment.
Weaknesses:
- The customer expresses strong dissatisfaction with the service received, referring to it as a joke and a mess.
- The technician didn't know how to properly do acrylic nails, resulting in an unfinished and unsatisfactory outcome.
- The manager failed to acknowledge and address the customer's concerns, suggesting a lack of accountability and professionalism.
4. "Tired of trekking to the burbs for nail services, I was so excited for V.I.P Nails & Spa to open in downtown Miami Lakes! It did not disappoint. It's different than any salon I have ever been to. The technicians were friendly and knowledgeable and very engaging. I got a pedicure and gel nails, and both look great! They offer several levels of services, something for every budget. I love the option to book online and it was very easy to do. They also have some really cute jewelry to shop! Definitely my new home for nail services."
Strengths:
- The customer is pleased with the convenience of V.I.P Nails & Spa's location, making it easier for them to access nail services.
- The salon is described as different from other salons, indicating a unique selling point.
- The technicians are praised for being friendly, knowledgeable, and engaging.
- The customer is happy with the outcome of their pedicure and gel nails.
- V.I.P Nails & Spa offers different levels of services to cater to different budgets.
- The option to book online is appreciated by the customer.
Weaknesses:
- None mentioned in this comment.
5. "My daughters and I got our nails done for the first time here. It was a great experience all the way around. We definitely will be back. Our nails look fabulous! Thank you Lynda, Bin, and Yeni????"
Strengths:
- The customer had a great experience getting their nails done with their daughters.
- They express intention to return to V.I.P Nails & Spa.
- The end result of their nails is described as fabulous.
- Special thanks are given to specific nail technicians.
Weaknesses:
- None mentioned in this comment.
6. "V.I.P Nails & Spa is very relaxing. I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless! Absolutely in love with my nails. This place is wonderful. Friendly service over the phone to when you walk in the door. They make you feel so relaxed and welcome like you are a regular even if you're not."
Strengths:
- The customer finds V.I.P Nails & Spa to be a relaxing environment.
- The gel nail polish lasted for over 2 & 1/2 weeks without chipping.
- The customer expresses love for their nails and satisfaction with the outcome.
- The business is described as wonderful.
- The customer appreciates the friendly service received over the phone and in person.
Weaknesses:
- None mentioned in this comment.
7. "The service is exceptional! I am a repeat customer and highly recommend V.I.P Nails & Spa. I got gel manicure and gel pedicure services here. Amazing, my new favorite place to go, they do a really clean and thorough job!! Best nail techs! Friendly, caring, clean place and they can't get rid of me! Everyone is very nice and hospitable."
Strengths:
- The customer praises the exceptional service provided by V.I.P Nails & Spa.
- Their repeated patronage indicates a consistently positive experience.
- The customer highly recommends the salon.
- The customer is pleased with the clean and thorough job done during their gel manicure and pedicure.
- The nail technicians are described as the best.
- The staff is described as friendly, caring, and hospitable.
Weaknesses:
- None mentioned in this comment.
8. "I took my twin 3-year-old daughters here to get their nails painted. I was very impressed with the service we received. I believe it was the owner who painted their nails and was very patient and delicate. V.I.P Nails & Spa was very modern and clean, and she was right on time with our appointment. I will be bringing them back for sure."
Strengths:
- The customer was impressed with the service received when they brought their daughters to get their nails painted.
- The owner is mentioned as attending to their daughters' nails, indicating personal attention and care.
- The salon is described as modern and clean.
- The customer appreciates the punctuality of their appointment.
- The customer plans to return to V.I.P Nails & Spa.
Weaknesses:
- None mentioned in this comment.
In summary, based on the comments provided, the strengths of V.I.P Nails & Spa include friendly and knowledgeable technicians, a relaxing and welcoming atmosphere, high-quality services such as gel manicures and pedicures, and a range of options to cater to different budgets. However, there are weaknesses such as complaints about fixing toes, lack of appreciation for tips, inadequate service for acrylic nails, and poor management response to customer concerns.
Best TL Reviews
I gave a generous tip and the lady still complained about fixing my toes. The nail polish was not shaken at all and this color isn’t used often I’m assuming. So the paint chipped right away and she blaimed me. I sat and waited another 2 hours before someone would fix them.
Don’t tip your nail tech the first time. Wait to see how your nails last and how you are treated. They don’t appreciate your tip there. $15 dollar tip is decent.
Please run away from this business. This is a joke. 62$ for this exactly mess. I was thinking on doing acrylic, and I couldn’t finish because the person who was doing my nails he didn’t know what to do. Let my nails like this and the MANAGER said that there’s nothing wrong with me nails… are you kidding me. They charge me 62$ dollars please this just ridiculous.
Tired of trekking to the burbs for nail services, I was so excited for VIP Nails & Spa open in downtown Miami Lakes! It did not disappoint. It's different than any salon I have ever been to. The technicians were friendly and knowledgeable and very engaging. I got a pedicure and gel nails, and both look great! They offer several levels of services, something for every budget. I love the option to book online and it was very easy to do. They also the have some really cute jewelry to shop! Definitely my new home for nail services.
My daughters and I got our nails done for the first time here. It was a great experience all the way around. We definitely will be back. Out nails look fabulous! Thank you Lynda, Bin and Yeni????
V.I.P Nails & Spa is very relaxing. I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless! Absolutely in love with my nails. This place is wonderful. Friendly service over the phone to when you walk in the door. they make you feel so relaxed and welcome like you are a regular even if your not.
The service is exceptional! I am a repeat customer and highly recommend V.I.P Nails & Spa. I got gel manicure and gel pedicure services here. Amazing, my new favorite place to go, they do a really clean and thorough job!! Best nail techs! Friendly, caring, clean place and they can't get t I'd if me! Everyone is very nice and hospitable.
I took my twin 3 year old daughters here to get their nails painted. I was very impressed with the service we received. I believe it was the owner who painted their nail and was very patient and delicate. VIP Nails & Spa was very modern and clean and she was right on time with our appointment. I will be bringing them back for sure.
Amazing service and such personable staff. I always come by myself but yesterday I came with my friend and mom and they took such good care of us. I aways come to do my gel manicure and pedicure with Lety she is such a sweet and caring person! She really takes her time with my pedicure and sanitizes her equipment properly.
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V.I.P Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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