Torres Beauty Salon

+1 310-632-6582

908 S Central Ave, Compton, CA 90220 United States of America

Open Today: -

Quick Facts About Torres Beauty Salon

Strengths:

1. Excellent service: Many comments praise the salon for its great customer service and friendly staff. They treat customers like family and provide a pleasant and cordial experience.

2. Skill in cutting hair: Several comments mention that the salon does a wonderful job in cutting hair. This suggests that the stylists are skilled and capable of delivering quality haircuts.

3. Acceptance of credit and debit cards: One comment appreciates that the salon accepts credit and debit cards, which can be convenient for customers who may not always have cash on hand.

Weaknesses:

1. Poor time management: One customer mentioned that they made an appointment and arrived 15 minutes early but had to wait for 30 minutes past their scheduled time. Additionally, they observed that walk-in customers were taken ahead of them without any explanation. This indicates a weakness in the salon's ability to manage appointments efficiently.

2. Rude and unprofessional staff: There are multiple complaints about rude and unprofessional staff members. One customer mentioned that the lady on the phone was rude, while another comment states that the staff is "so rude to everyone." This suggests a lack of professionalism and customer service skills among some staff members.

3. Inconsistent quality and lack of attention to customer preferences: A few comments mention that the salon provided uneven haircuts or did not listen to customer preferences. One customer specifically mentions that a stylist cut their hair in a different way than requested and did not provide a satisfactory explanation. These indicate a lack of attention to detail and customer satisfaction.

4. Hairdos that do not last: One comment states that the salon provides hairdos that fall out after 30 minutes. This implies that the quality of styling may not be up to par and may not meet customer expectations.

5. Expensive prices: One customer mentions that they find the salon's prices expensive, specifically stating that $16 for a haircut is too much. While this may be subjective, it suggests that the salon may not offer competitive pricing compared to other salons in the area.

Conclusion:

Overall, Torres Beauty Salon has several strengths, including excellent service and skill in cutting hair. However, there are notable weaknesses, such as poor time management, rude and unprofessional staff, inconsistent quality, and hairdos that do not last. Additionally, some customers find the salon's prices to be expensive. Addressing these weaknesses and providing consistent, satisfactory experiences to customers will be crucial for the salon to improve its reputation and attract more customers.

Best TL Reviews

Made an appointment and got there 15 minutes before I was scheduled. Waited patiently to be called when it was my turn and the women took walkins that walked in after me to be seen. Didn’t even ask them if they had appointments, didn’t even explain to me why I wasn’t seen. I just walked out after waiting 30 minutes. I don’t know if they’re any good at cutting hair.

Excelente servicio, atención cordial y agradable.

Great service, good haircut and always friendly

Have going to torres barber and beauty salon for 10 years and I've never Hava had a bad experience. They ways give great customer service and treat people like if they are family. They do a wonderful job in cutting hair and also accept credit or debit cards which is convenient at times.

Worst hair salon ever. So rude to everyone. Don’t get your haircut from Maria. She will leaves your haircut miserable. Maria doesn’t know how to make a hairline. Last time when I went, she left my hairline so cricket. I reminded her that my hairline is cricket, but noooo she told me that it wasn’t cricket. I shouldn’t be telling her that because it’s call common scence. And it so expensive. $16 dollars for a haircut? I mean like come on mennnn.

Don't go to the lady with blonde hair by the door I ask her to cut my hair a certain way and she went ahead and cut it a different way. I ask her why would she do that and she said because the way I wanted wouldn't look good so she did it her way. She shouldn't have done it her way, she should always listen to the client. Because it's there hair not hers

Lady on the phone was rude asf*ck. Too damn early to be so angry. I call at 8:35 am and she has a damn attitude and I asked if a specific person was there she said what time she came in and I told her thank you that lady clicked.

Very unprofessional staff and horrible service. Uneven haircuts and hairdos that fall out after 30 mins.