MBI Multi Beauty Industry

+1 561-805-0200

3721 Lake Worth Rd, Palm Springs, FL 33461 United States of America

Open Today: -

Quick Facts About MBI Multi Beauty Industry

MBI Multi Beauty Industry Place (MBI) is a salon that offers a wide range of beauty services including pedicures, manicures, hair services, makeup, braiding, and more. It has received both positive and negative feedback from customers, providing insight into its strengths and weaknesses.

Strengths: 1. Skillful and talented nail technicians: According to one customer, Daniella is the best for pedicures, while Lee is the best for nails and manicures. This suggests that the salon has skilled technicians who excel in their respective areas of expertise.

2. Efficient and timely service: A satisfied customer mentioned that the service at MBI was efficient and didn't take long. This demonstrates that the salon values its customers' time and strives to provide quick and efficient services.

3. Good location and clean salon: Another customer praised the salon for its good location and cleanliness. A clean and well-maintained salon creates a positive and hygienic environment for customers, enhancing their overall experience.

4. Wide range of services: MBI offers various beauty services, including nails, lashes, hair, makeup, and braiding. Customers appreciate the convenience of having all their beauty needs fulfilled in one place.

5. Friendly staff: Many customers complimented the staff at MBI, emphasizing their friendliness and professionalism. A welcoming and friendly staff can contribute to a positive and comfortable salon experience.

6. Knowledgeable and highly-skilled stylists: Several comments highlighted the stylists' knowledge, skill, and attention to detail. This indicates that the salon employs experienced and talented professionals who excel in their craft.

7. Accommodating last-minute appointments: A customer mentioned that MBI took them in as a client at the last moment. This demonstrates flexibility and a willingness to accommodate customers' needs, even during busy times.

Weaknesses: 1. Inconsistent customer service: While the majority of customers praised the staff and service, one comment pointed out that the owner needs to improve her customer service. This suggests that there may be inconsistencies in the level of customer service provided by certain individuals within the salon.

2. Lack of resolution for customer complaints: A dissatisfied customer mentioned that their hair fell out due to a stylist's mistake, but the owner did not take appropriate action to address the issue. This indicates a lack of accountability and a failure to resolve customer complaints effectively.

3. Unprofessional owner: Another negative comment criticized the owner for being unprofessional and "ratchet." This reflects poorly on the salon as a whole and may deter potential customers.

4. Negative impact on customer's hair: One customer mentioned that their real hair started falling out after a service. This suggests a lack of proper care or expertise in handling the customer's hair, which can have long-lasting negative consequences for the customer.

In conclusion, MBI Multi Beauty Industry Place has several strengths, including skillful technicians, efficient service, a wide range of services, friendly staff, and knowledgeable stylists. However, the salon has weaknesses in areas such as inconsistent customer service, a lack of resolution for complaints, an unprofessional owner, and negative impacts on customers' hair. These weaknesses should be addressed for the salon to maintain a positive reputation and retain customers.

Best TL Reviews

Daniella is the BEST for pedicures & LEE is the best for nails/manicures ! Ive been coming here for 2 years and loveee them ❤️❤️❤️

This salon is amazing, they really do all in one! I came in as a walk in for a wash, re-twist and two stand twist for my dreads.. Service was efficient and didn’t take long. Environment was chill and seek. Very clean salon. I will definitely be visiting again. Good Location, good service, friendly staff. Thank you serving me! See you soon ladies. God bless you all!

The ladies there are wonderful and so is the owner but she needs to work on her customer service. I had faux locs done and within a week I had 2 fall out. She asked me to return, ok but then I was hospitalized. When I reached out to her again, because I was back home taking my locs out I noticed that some of them my ACTUAL hair was glued to the hair used to wrap the loc. she stated she couldn’t do anything because too much time had passed. Never asked for simple documentation to be able to conveniently satisfy the mistake her stylist made.

Keep in mind the owner had her locs done the day before and in once message she stated “well mine are still intact so I don’t know what to tell you”

Really?!

I would never again give her my business and honestly if you’re not going for your nails, I wouldn’t bother.

Highly recommended! Best place for all hairstyles. Been coming here for quite awhile. Satisfied everytime i leave.

Worst customer service EVER! did I forget to mention my real hair is now falling out do to someone not knowing what she was doing to my head after waiting for a whole hour while having an appointment I’m so disappointed! I refuse to ever go back and I’d advise you think twice about going. Did I forget to mention Owner is beyond unprofessional and very ratchet!!!

This salon took me in as a client at the last moment. They provided excellent, professional service with expertise and class. They also provide all the beauty services in one location. Since they were so welcoming, I booked another service and will also use them more often. Their salon is welcoming and inviting. I recommend them to any and all.

The stylists are nice as well as professional. Appointments are always on time. They perform nice work at reasonable prices. You can tell right away they’re all knowledgeable, highly-skilled and extremely detailed. Highly recommended!!!

One stop shop!!!! I love that I can get all my beauty needs done in one place by an amazing team. Nails, lashes, hair, makeup and more. Lee has been doing my nails, toes, and lashes for over a year and I just love her work, creativity and personality. Ronnie does an amazing job braiding, so gentle. All of the staff are friendly and very talented!!