Quick Facts About Diamond Beauty Supply
Diamond Beauty Supply place has both strengths and weaknesses based on the comments provided.
One strength of the store is that they offer a wide range of products. Customers mentioned that they have everything you could think of and more, and that there are more items than some of the other stores they have visited. This is a positive aspect as it provides customers with a variety of options and makes it convenient to find everything they need in one place. Additionally, the store has great prices, which is another strength. Customers appreciate the affordable prices as it allows them to save money while still getting the products they need.
Another strength highlighted in the comments is the helpful and knowledgeable employees. Customers mentioned that the workers are attentive and go above and beyond to assist customers. This is an important strength as good customer service can greatly enhance the shopping experience and make customers feel valued and satisfied. It also shows that the employees are knowledgeable about the products, which is beneficial for customers who may have questions or need recommendations.
However, there are also several weaknesses mentioned in the comments. One major weakness is the store's crowded and cramped space. Customers mentioned that there is not much walking space and the store is often crowded. This can make it uncomfortable for customers and may even deter some from visiting the store. It is important for a retail store to provide a comfortable and spacious environment for customers to navigate and shop freely.
Another weakness highlighted is the poor customer service skills of the employees. Multiple customers mentioned that they had negative experiences with the customer service, including being ignored and witnessing inappropriate behavior from the employees. This is a significant weakness as good customer service is crucial for the success of any business. Poor customer service can leave a negative impression on customers and can lead to loss of sales and repeat business. It is important for the management to address this issue and ensure that all employees are trained to provide excellent customer service.
In addition, one customer mentioned that they called the store to confirm the opening hours but arrived to find the doors locked before the advertised closing time. This inconsistency in operating hours is a weakness as it can lead to customer dissatisfaction and inconvenience. It is important for the store to have accurate and reliable information regarding their opening and closing times to avoid misleading their customers.
Overall, Diamond Beauty Supply place has strengths such as a wide range of products, great prices, and helpful employees. However, there are weaknesses including a crowded store, poor customer service skills, and inconsistent operating hours. Addressing these weaknesses can greatly improve the overall shopping experience and customer satisfaction at the store.
Best TL Reviews
Everyday beauty begins with ebin products
The store is very crowded and there's not much walking space. The prices are reasonable but the customer service skills are very horrible. I even had one young man some a juul when I was at the register checking out, and there were other young men using racial slurs behind the counter, when the majority I'd not all of their customers are black women. I wouldn't recommend this store to anybody. I don't feel like they care about their customers and I won't be shopping here again.
The place is set-up pretty good & the workers are very helpful & attentive, very good customer service. They have everything you could think of in there. They got my business & they will b seeing a lot more of me
Professional to detail did amazing job went above and beyond then what I asked and expected Alisha and her friend Tish come very recommended
Great prices with much more items than some of the other stores I've visited.
The employees there are very helpful and knowledgeable any more things than hair products there is a great place to shop
The store is crowded, but has a lot to choose from. The customer service was horrible-I was never acknowledged and the young men working were laughing and playing the entire time I was looking around.
I called just to see if they were open not even 5 minutes ago. They said they were indeed open. They’re sign says they close at 9:00pm . It is currently 8:10pm and the doors were completely locked. I am not happy .
Diamond Beauty Supply Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 08:00 PM |
How to go there
Location
Places