Quick Facts About Cartersville Nails
Cartersville Nails place has received a mix of positive and negative comments. In order to analyze the strengths and weaknesses of the salon, let's begin by examining the positive aspects mentioned by customers.
Strengths:
Fairly priced: Customers have mentioned that Cartersville Nails offers reasonable prices for their services. This is a strength because it attracts customers who are looking for quality services at affordable rates.
Professional and social distancing: Customers appreciate that the salon maintains a professional atmosphere and adheres to social distancing guidelines. This is particularly important during the COVID-19 pandemic as it helps create a safe environment for customers.
Attention to detail: Several customers have praised the salon for their attention to detail during pedicures and manicures. This indicates that the staff takes their time and ensures that the services provided are thorough and of high quality.
Upscale products and sterilized tools: Customers have commended Cartersville Nails for using upscale products and sterilizing their tools. This shows that the salon prioritizes customer safety and hygiene.
Attentive and personable staff: Many customers have mentioned that the staff at Cartersville Nails is attentive and personable. This is a strength because it creates a welcoming and comfortable atmosphere for customers.
Now, let's discuss the weaknesses of Cartersville Nails based on the negative comments:
Weaknesses:
Forceful handling: One customer mentioned that their experience included forceful handling of their hand during the manicure. This indicates a lack of gentle treatment, which can leave customers feeling uncomfortable and in some cases, even hurt. It is important for the salon to ensure that their staff is trained on proper techniques and customer service skills.
Rushed service and incorrect nail design: Another customer mentioned that their nails were painted in a rushed manner and the desired nail design was not followed intentionally. This is a weakness because it shows a lack of attention to customer preferences and a rushed approach to service. It is essential for the salon to prioritize customer satisfaction by taking the time to understand their specific requests and delivering high-quality results.
Uneven and poorly done nails: One customer expressed dissatisfaction with the unevenly cut tips and curled nails. This is a weakness because it indicates a lack of attention to detail and poor workmanship. A salon's primary goal should be to provide well-executed services, and this comment suggests that Cartersville Nails fell short in that aspect.
Unprofessional and aggressive behavior: A customer mentioned experiencing unprofessional behavior from the staff, including aggression and denial of a refund. This is a significant weakness as it affects the overall customer experience and reputation of the salon. Professionalism and customer service should be top priorities for any business, and it is crucial for the salon to address and rectify such concerns promptly.
Rippled nail polish: Another customer criticized the nail polish application, mentioning that it had ripples in it. This is a weakness because it indicates a lack of attention to detail and skill in achieving a smooth and flawless finish. Nail polish application should be done meticulously to ensure customer satisfaction.
In summary, Cartersville Nails place has several strengths, including fair pricing, professionalism, attention to detail, use of upscale products, and an attentive staff. However, it is essential for the salon to address weaknesses such as forceful handling, rushed service, incorrect nail designs, uneven and poorly done nails, unprofessional behavior, and the quality of nail polish application. By addressing these weaknesses, the salon can improve its overall customer experience and reputation.
Best TL Reviews
This place is fairly priced, very professional and social distancing is practiced here. My pedicure was not rushed, very detailed and my person was very attentive and didnt scrimp on my massage time. My manicure was was soothing and treated with great detail as well. The dead skin was removed and moisturized as well as can be. The products used were upscale. The tools were sterilized and removed from a fresh unopened pack. I was pleased and will frequent th place. The staff was attentive and personable. Also, my eyebrows were done just right!
Tom did amazing today with my SNS nails! He was very patient with me choosing 5 different colors and the blue glitter for my ring finger! He worked very quickly and also did a thorough job at the same time! In order to make my yellow nail more vibrant, he used white SNS before applying the yellow gel polish. Tom was also very funny! Great experience overall! Will be back! Updated photos below on my newest set! Thanks again to Tom!
I can not say enough good things about this salon. I have the worst nails and I bite my nails but this salon can work miracles. I had an accident and tore the top of my toe nail. They used acrylic and covered it to look beautiful!! Love love love this place! I drive 30 minutes out of my way to come here. Love them.
This is a wonderful salon! The owners are very nice. The entire staff is very talented. They are fast and they do an amazing job. I live in Rome and I drive here to get my nails done. I would completely recommend them to everyone!
I like how they made my nails look but when I got the manicure first for the acrylics the guy seemed to be forcefully pulling my hand every which way and now my left hand middle finger is swollen with pain and hurts it’s been like that ever since the appointment. Rly disappointing. hopefully I don’t have a infection in my nail I been cleaning it and nothing has worked to get the pain gone and the swelling down.Also they rushed on painting my nails and didn’t even get the nails I wanted intentionally but a similar look.
Made an appointment, was in and out! Very professional and my nails looked exactly what I showed the I wanted!!!
Horrible job. Didnt even cut them evenly. Had tips put on and they were curled upwards. Asked for a refund and to have them taken off. They disgruntedly removed them and denied a refund. They said take me to court if you want a refund. Super aggressive and nasty. Very unprofessional. Had their kids running all over the store. I will never go back there. Horrible experience. Go somewhere...anywhere else but here.
Worst manicure ever! The nail polish looked like it had ripples in it. Never had that happen before. It was awful! Will not visit this salon again.
Place Pictures
Cartersville Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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