Quick Facts About Lush Nail and Hair Salon
Lush Nail and Hair Salon has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the place. Let's analyze these comments to understand the overall strengths and weaknesses of the salon.
Strengths:
1. Friendly and professional staff: Multiple comments mention the friendly and professional nature of the staff at Lush Nail and Hair Salon. This is a significant strength as it contributes to creating a positive and welcoming atmosphere for customers.
2. Clean and well-maintained shop: Customers appreciate that the salon is clean and well-maintained. This is essential for any beauty establishment as it ensures a hygienic environment and enhances the overall experience for customers.
3. Prompt service: Several comments mention that they received prompt service and were seated quickly. This is an advantage for customers who value efficiency and time management.
4. Skillful nail technicians: Customers appreciate the skills of the nail technicians and the quality of their work. This is crucial for a nail salon as it ensures customer satisfaction and repeat business.
5. Reasonable prices and a variety of services: Lush Nail and Hair Salon offers a variety of services including hair, nails, and waxing. Customers appreciate the range of services available and find the prices to be reasonable, making it a convenient one-stop beauty destination.
Weaknesses:
1. Inconsistent service charges: One customer expresses dissatisfaction with the inconsistent pricing at the salon. Charging different amounts for the same service could create confusion and a sense of unfairness among customers.
2. Unwillingness to address and rectify mistakes: A customer complains that the salon failed to fix a mistake made during their service. This indicates a lack of customer service and a failure to handle complaints effectively.
3. Rushed service during busy periods: A comment mentions experiencing rushed service during busy periods. This can be a drawback for customers who desire a relaxed and thorough experience, potentially impacting the quality of the final result.
4. Unpleasant experience with a technician: A customer recounts a negative experience where a technician was rude and impatient with their young daughter. Poor customer treatment can result in negative word-of-mouth and a loss of trust in the salon.
Overall, Lush Nail and Hair Salon has several strengths such as a friendly staff, clean environment, prompt service, skilled nail technicians, and reasonable prices. However, there are weaknesses that need to be addressed, including inconsistent charges, failure to rectify mistakes, rushed service during busy periods, and poor customer treatment. By addressing these weaknesses and building on their strengths, Lush Nail and Hair Salon can improve customer satisfaction and loyalty.
Best TL Reviews
I was looking for a new nail shop and I loved this place. The staff are very friendly and professional. The shop is clean and well maintained. I will definitely be a regular now and would recommend this shop.
great service and the nails look amazing! called for an appointment and got seated right away. nail tech was so kind and spent time perfecting the nail shape. definitely my new go to nail place!
Where do I start… jeez so for ONE! they tried to just paint my daughters nails instead of the full set that I asked for and charged me for THEIR mistake. TWO! they gave me a lot of issue about wanting my toe nail squared with acrylic. And THREE!!! I get the same thing all the time and every time I get charged more and more and to top it off they messed up my toes and refused to fix it. Definitely not going back.
They are so nice at Lush. They're prices are very reasonable. They offer a lot of services. Hair, nails and wax. Theyale sure u are happy with their services.
Every time I take a a crazy design in lee usually gets it pretty close for me! And they for a while I love my nails usually every time I go! Other than when their really busy and try to rush everything seems to last on my nails!
Seriously best nail salon I've been to!
They got me right in on a busy Saturday. Tony was AMAZING! Extremely fast and incredible technique! I was really, really impressed! Get nails like on Instagram. I couldn't be happier!! ????????????
I already went here once the owners are super nice. The guy owner divine this time as well as the first! I love this place souch they do great!!!
I had a lengthy experience description before but now it’s not there so I’ll reiterate. Would never go back after the extremely poor experience I had when I had made an appointment for my young daughter’s birthday. I told them her age and everything and was going to also get my nails done. When we arrived we had to wait still then they were trying to rush me to do my nails. The main reason I made the appointment was for my daughter so I insisted she went first and mine didn’t matter as much. They kept trying to push me to go first but again i insisted she went first. The technician was visibly unhappy that her was painting my daughters nails. He was rude with his mannerisms and impatient with my daughter. Once he did a few nails I asked for him to stop and I said we were leaving. No one tried to help and I said this is such a sad experience. My daughter was so sad and didn’t understand why she was being treated that way. I left in disbelief of the way everything was handled. I had originally made the appointment there bc my mom use to take her to get her nails done there all the time no problem but I think that was under different management many years ago.
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Lush Nail and Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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