Quick Facts About Remi Hair And Beauty Supply
Remi Hair And Beauty Supply place has several strengths and weaknesses based on the comments provided by customers. In terms of strengths, the first comment mentions that the store is visible from the main road, which is an advantage as it increases visibility and makes it easy for customers to locate the store. Additionally, ample parking is available, which adds to the convenience for customers.
The second comment highlights the great customer service and helpful staff at the store. This is an important strength as good customer service can enhance the overall shopping experience and create a pleasant atmosphere. The comment also mentions that the store offers great prices on items, which is another strength as it attracts customers and encourages them to make additional purchases.
The third comment further supports the strength of the store having more than what customers need. This implies a wide selection of products, which can be advantageous as it caters to various customer preferences and requirements.
However, there are also some weaknesses identified in the comments. The fourth comment warns potential customers about a negative experience with the store owner. The customer alleges that the owner is a con man and provides deceitful and disrespectful treatment. This is a significant weakness as it suggests a lack of trustworthiness and professionalism on the part of the owner. It also implies that customer satisfaction may be compromised and could potentially drive customers away from the store.
The fifth comment highlights a safety concern regarding the store's operations. The customer mentions that the cashier is often left alone to assist customers with items in the back of the store, which invites theft. This is a weakness as it indicates a lack of proper staffing and security measures, which could harm the store's reputation and potentially lead to negative experiences for customers.
The sixth comment provides positive feedback about the friendly staff and good customer service at the store. This is a strength as it indicates consistency in delivering a positive shopping experience for customers. The comment also recommends specific employees, which indicates that there are standout individuals who contribute to the positive atmosphere of the store.
The seventh comment points out a weakness in customer service. The customer mentions that the new owner is flirtatious and does not provide proper greetings or thank-yous. This suggests unprofessional behavior and a lack of respect towards customers. Additionally, the customer states that the owner overcharges and attempts to sell overpriced products, which is another weakness as it indicates dishonesty and a disregard for fair pricing.
The eighth comment mentions a positive experience with the store, highlighting that it is fully stocked and offers friendly customer service. This confirms the strength of a wide product selection and good customer service.
Overall, Remi Hair and Beauty Supply place has strengths in visible location, ample parking, clean premises, good customer service, a wide product selection, and competitive prices. However, weaknesses lie in the alleged deceitful treatment and disrespectful behavior of the owner, lack of proper staffing and security measures, and inconsistent customer service. These weaknesses could impact customer satisfaction and deter potential customers from shopping at the store.
Best TL Reviews
This place was is visibly seen from the main road, ample parking, clean and well kept both in store and out. Customer service is awesome, adds to a very pleasant atmosphere and a great shopping experience!
Thanks for a wonderful first time experience!
Great customer service and the staff was very helpful and engaging. I found exactly what I was looking for and bought a few others items that had great prices!!
Always a pleasant experience and they have more than what you need!
I don't usually do reviews, but I felt the need to warn all. I'd strongly advise anyone considering shopping here to know your prices, add your total up and count your change. Jimmy initially seems outgoing and friendly. Ladies don't fall for it, he is simply a common con man. If you decide to shop here because it's convenient just be aware. Seem like a lot just to buy a couple of items? It is that's exactly why I WILL NOT shop at this store again. My family no longer shops here because of repeated deceiving and disrespectful treatment.
????Message to owner, instead of paying for commercials and advertising try respecting the customers that still spend money with you. Customer experience whether it be positive or negative impacts the traffic in your store. Stop running the store with a street corner, hood mentality.
Great place for what I need. Nice cashier. Didn't like the fact that she was left alone to assist customers with items such as wigs in the back of the store and then having to run up front to man the register. Very unsafe and invites theft.
I’ve been visiting this store for about a year. I’m greeted every visit by a friendly member of the staff. I am always offered assistance and thanked for my business. I highly recommend shopping with this store for all your beauty needs.
Ask for Sam and Samir and tell them Mary sent you!
Horrible customer service by the way. The previous owner was great! The new "owner" is annoyingly flirtatious with women. Some days not a, "hello, your welcome" or "goodbye, thank you" just add you up, take the payment, tear the receipt and off you go without a single word from the entrance to the exit...unless you're interested in expensive bundles of hair, THEN he tries waaaayyyyy too hard (to the point where it's aggravating) to sell the overpriced hair and swear up and down that it's the best deal you'll ever get.
To top off the madness, HE ALWAYS OVER CHARGES! You need a calculator before you leave the store to adjust and prove the difference. My wife and I came in at different times of the day. This morning she told me he overcharged her because he "mistakenly added on the previous customer's products". He saw her sitting in her car adding her things up and he came outside to handle the dispute. I went in this evening and he first gave me a receipt with the correct amount, TOOK THAT RECEIPT BACK AND GAVE ME A RECEIPT WITH $3.00 ADDED TO IT!!!!!!!! His excuse was almost the same as my wife's, only he added that it was busy. He became white as a ghost when I confronted him about my wife's similar experience earlier today!!! This store is really close to me but the headache, thievery and lies aren't worth it anymore.
Great Experience. They were fully stocked with everything I needed. The customer service is friendly and welcoming.
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Remi Hair And Beauty Supply Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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