Quick Facts About Fancy Nails
Fancy Nails has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the positive comments, one customer mentioned that they made an appointment for engagement photos and was satisfied with the service. The customer was impressed with how the salon was able to fix a broken nail by putting an acrylic on, and the result was seamless. Additionally, the customer appreciated the friendly staff and the fact that the salon was able to give them exactly what they wanted based on a photo they showed. This highlights Fancy Nails' ability to deliver personalized and high-quality services.
Another positive comment expressed overall satisfaction with the salon. The customer stated that they had been going to Fancy Nails for over a year and praised the beautiful work and lovely staff. This customer also noted that the salon is often busy, suggesting that Fancy Nails is in high demand and has a strong customer base. This could indicate that their services are highly regarded by the local community.
Next, a customer complimented Fancy Nails for their excellent service, quality of work, and reasonable prices. They specifically mentioned the skill of a staff member named Tracy, who does an amazing job on gel nails. This showcases the salon's expertise and ability to deliver top-quality results. The customer also appreciated the COVID-19 precautions in place, suggesting that Fancy Nails prioritizes the safety and well-being of their customers.
However, there are also negative comments that highlight weaknesses in the salon. One customer visited for a fill and color change but found the experience unpleasant. They mentioned that the staff member was rough while filing their nails, causing one nail to become infected. This indicates a lack of attention to detail and a possible issue with improper technique. Furthermore, the customer was disappointed by the response of the staff and felt unsatisfied with the way the situation was handled. This reflects poorly on the salon's customer service and ability to address and resolve issues.
Another negative comment raised concerns about the longevity of their shellac nails. The customer reported that the shellac started peeling off just three days after getting them done. When they went back to the salon to address the issue, they were told they had to pay again for a new application. This indicates a possible lack of accountability on the part of the salon, as they did not take responsibility for the premature peeling of the shellac. This customer vowed to never return to Fancy Nails due to the experience.
In conclusion, Fancy Nails has strengths in terms of their ability to deliver personalized and high-quality services. They have a loyal customer base and are praised for their expertise and friendliness. On the other hand, weaknesses include instances of rough handling, nail infections, and unsatisfactory customer service. Additionally, the issue of shellac peeling prematurely without the salon taking responsibility raises concerns about the salon's accountability and willingness to address customer complaints. It is important for Fancy Nails to address and rectify these weaknesses in order to maintain a positive reputation and ensure customer satisfaction.
Best TL Reviews
I made an appointment a week before my engagement photos were scheduled to be taken. I broke one of my nails a few days before I came in, they put an acrylic on and you can’t even tell! Really nice people, I showed her a photo of what I wanted and she gave me exactly what I wanted. Unfortunately my photos got canceled, but I’ll be back again.
Stopped in and got a fill and color change.
The lady was nice but rough.
When filing nails she cut along side my nail, causing it to get infected!
Stopped in 4 days later to show her and let her know what was going on. All she said was I never cut you and it didn't bleed so it couldn't be infected.
She continued to argue about it, just goes to show how stupid she is because you don't have to cut some one , if you break open the skin you can get a infection!
NEVER GOING BACK!
Warning they are rough!
After being disappointed way too many times at the nail salon I was frequenting, I finally decided to make the change and go to Fancy Nails.
I am thoroughly pleased and satisfied, they did a great job. Highly recommend.
Fancy nails is awesome! They've been doing my nails for over a year now, beautiful work and lovely people. Very busy though so I recommend an appointment!
Love this nail salon! Excellent service, quality of work, reasonably priced and polish selection! Tracy does an amazing job on gel nails. Covid precautions are in place and compliant. Very friendly shop. Love it!!
I got a shellac. 3 days after they started peeling off. I went back a week after I got it done cause I was super busy. I told them that I wanted to get the shellac done again cause after 3 days they were peeling off. They said “ you have to pay again . I will never go back there again . This has never happened to me never .
Wonderful nail salon ….very friendly staff and they do great work ..
I have been going here for a few years and have always had a beautiful experience ..
I love Fancy Nails! My nails always look amazing and there is nothing they can't do!
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Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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