Haru Wig & Beauty Supply

+1 734-572-1830

2275 Ellsworth Rd, Ypsilanti, MI 48197 United States of America

Open Today: Closed

Quick Facts About Haru Wig & Beauty Supply

Haru Wig & Beauty Supply place has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the store.

One recurring theme in the comments is the issue of customer service and treatment. One customer mentioned feeling disrespected and harassed, particularly in relation to racial profiling. This points to a potential weakness in how the store handles customer interactions and may indicate a lack of inclusivity and sensitivity. On the other hand, another customer appreciated the helpful staff and their willingness to assist, suggesting a strength in the store's customer service.

Price is also a factor highlighted in the comments. Some customers felt that the prices at Haru Wig & Beauty Supply were significantly higher than what they could find online. This may suggest a weakness in terms of pricing competitiveness, as customers have the option to find better deals elsewhere. However, other customers mentioned good deals and reasonable prices, indicating that the store does offer some competitive pricing, and this could be seen as a strength.

Another point of contention seems to be the store's policy on trying on wigs. Some customers were frustrated by the fact that they were not allowed to try on wigs in the store, which led to disappointment when they got home and found that the wig did not fit them well. This can be seen as a weakness in customer experience, as the inability to try on a product before purchasing can lead to a less satisfactory outcome for the customer. However, another comment viewed this policy as a positive, suggesting that if customers want a wig that fits perfectly, they should go to a specialized wig boutique. This perspective highlights that the store's focus may not be on providing customized and personalized experiences but rather on offering a wide variety of products.

The store's selection of wigs and supplies is mentioned positively in a couple of comments. These customers appreciated the variety and options available, suggesting that one of the strengths of Haru Wig & Beauty Supply is its diverse product range. This can attract customers who are looking for a one-stop shop for their beauty needs.

Overall, the comments provide a mixed picture of Haru Wig & Beauty Supply place. While it offers a wide selection of products and has helpful staff, there are weaknesses in terms of pricing competitiveness, customer treatment, and the inability to try on wigs. Addressing these weaknesses could help improve the store's reputation and customer satisfaction.

Best TL Reviews

PLEASE DON’T SHOP HERE!!! If I could give no stars I would. I went in with my daughters to get braiding supplies and a few other hair products. After being trailed around the store from a distance the entire time. While I was up front my 13 year old was looking at key chains the owner runs over and gets up close to her and stands arms folded to watch her as if she is going to be stealing. I’m not giving my money to anyone that treats my children or myself with disrespect. I will not be followed throughout the store or have my child harassed over Alibaba trinkets. This was definitely race related as she didn’t bother to follow the white woman shopping or fold her arms and intently stare at her while she looked at small items. There are other beauty supplies in the area that treat black customers with respect, I encourage you patronize ANY of them. Don’t spend your hard earned money here.

Go on amazon, it’s cheaper, easier, and you get followed in the store like a thief. And you can even return it on amazon.

I got a wig at this store for 80$ , it cost 29$ on amazon. It’s ridiculous. And they don’t even let you try it at the store. Save your time money, and dignity, and start buying online.

Horrible, depressing experience. I bought a wig from this shop and was told it was a 360 wig. When i got home and tried to apply it, i quickly realized it was NOT. I was so so sad because I have alopecia and really need these for protection from sun, society, and my own insecurities. The owner acted like she knew what she was doing and even helped me "cut the lace." yay.

I was so happy to find this place today. They have a little bit of everything supply related. They have an amazing supply of wigs, from bottom end cheap wigs to top of the line human hair. The owner does follow you around, which is expected in the area. (Even walmart had to close right there, that says something.) I found it helpful because any time I had a question she was close by to answer it, which is how I realized there were so many diff types of wigs. Also, anyone upset there are no public restrooms..probably should of stopped somewhere on the way in. Lack of planning on a customers part should not negate a stores reviews. Trying on wigs? Yuck! If you want a wig that fits perfect go to a true wig boutique that makes them for you.

Helpful staff who didn’t hesitate to show me options for me needs. Great selections!

Drove a long way, and they sent me to Duncan Doughnuts to use the restroom. I couldn’t try on any of the wigs, so you have a 50/50 chance that when you get home and try it on it will look good on you. Mine did not.

This place has some good deals. The wigs were nice to with good prices.

I was so happy to find this place so close to my home. We went in looking for a wig for a costume and the owner greeted us at the door and was very helpful. She helped us find exactly what we needed and the prices were reasonable too for a very high quality product. While we were in there, there was a very loud and disruptive customer and the owner kept her cool the entire time. I would recommend this place to anyone.