Quick Facts About Hollywood Nail Spa Bartow
Hollywood Nail Spa Bartow Place has received mixed reviews from its customers, with both positive and negative comments highlighting different aspects of the salon. By analyzing these comments, we can identify the strengths and weaknesses of the salon.
Starting with the strengths, a recurring theme in the positive comments is the quality of service and the friendliness of the staff. Customers appreciate the nice and pleasant atmosphere of the salon, praising the employees for their professionalism and skill in executing nail services. One customer specifically mentions Michael as an exceptional nail technician who provides great service and ensures that their nails hold up well over time.
Another strength of the salon is the ability to listen to customer preferences and execute them accurately. Multiple customers mention that the staff at Hollywood Nail Spa Bartow Place understands their ideas and delivers the desired results. This attention to detail and ability to meet customer expectations is a valuable asset for any salon.
Additionally, some customers appreciate the overall experience provided by the salon. They mention feeling comfortable and relaxed during their visit, and even finding the staff humorous and enjoyable to be around. This positive atmosphere contributes to an overall pleasant experience for customers.
Moving on to the weaknesses of the salon, there are several areas that customers have pointed out as areas of improvement. One major issue mentioned by multiple customers is the poor quality of the nail services. One customer states that their nails looked like a kindergartner did them, despite providing clear instructions and a photo reference. They also expressed their disappointment that their concerns were disregarded by the owner of the salon.
Another weakness highlighted by customers is the lack of communication between the staff and customers. Some customers mention that the employees primarily speak Vietnamese and engaged in personal conversations, including video calls on speaker, while providing services. This lack of interaction can make customers feel neglected or ignored during their visit.
Furthermore, customers have expressed frustration over inconsistencies in pricing and poor customer service. One customer reports that the price for the same service varies each time and expects a better experience as they are spending a significant amount of money at the salon. Another customer complained about being overcharged and the owner's response, which further diminished their satisfaction with the visit.
There are also complaints about the salon's inability to fulfill specific customer requests, lying about prices, and instances of unprofessional behavior. One customer mentioned that the salon could not provide the requested services, while another claimed that the staff was rude and engaged in inappropriate behavior. These negative experiences reflect poorly on the overall professionalism and customer service at Hollywood Nail Spa Bartow Place.
In conclusion, Hollywood Nail Spa Bartow Place has some strengths, such as talented staff, friendly service, and the ability to understand customer preferences. However, there are also weaknesses, including poor quality of nail services, lack of communication, inconsistent pricing, and unprofessional behavior. These areas of improvement should be addressed to enhance the salon's reputation and provide a better experience for customers.
Best TL Reviews
I got my nails today...that was really nice service and nice people working there...My nails looking so gorgeous....I love it❤️
I have been a client of Michael's for over a year now. I am a regular nail "dipping powder" gel client. Michael is the best!! I really appreciate I have someone close to home to make my nails look really great! They hold up for an extended length of time too and don't break!! Thank you Michael!! Cindy
My nails look like a kindergartner did them. Not only did I explain what I wanted, but I provided a clear photo. As I was in the process of getting my nails done, I voiced that I wasn’t satisfied with how the work was going. It looked nothing like the photo that I provided. My comment/concern was completely disregarded. Towards the end, I expressed my displeasure again.. I was told by the owner that I should have said something sooner, as if I hadn’t already. Then they had the nerve to overcharged me!! I will not return and certainly don’t recommend!
Very pleasant nice I would highly recommend it to go there to get manicure and pedicure eyebrows with everything done here
The staff is amazing. They listen to my ideals and execute them perfectly. I know that I’m going to laugh every time I visit.
This nail shop should cater to their customers and not ONLY the employees. The television was tuned to a Vietnamese game show, The nail techs ONLY spoke Vietnamese, had no conversation with customers, and some would facetime or call people ON SPEAKER while servicing a client. IT WAS SO LOUD!
The 3rd (woman) nail tech argued with me about cleaning under my nail and every time I go, I get the same thing and the price is different. Women (and men) spend hundreds of dollars a month, we deserve a better experience!!!
Couldn’t do anything I wanted, lied about price and had others chime in when not even around for conversation. Plain rude after we defended ourselves about price and even pulled up footage while finishing sisters nails and nipped her multiple times too busy watching it. Just disappointed. Edit… I watched you pick up the tv remote and turn it to prices after the conversation and I left 1 review. Bad customer service.
I went here &- the staff was very friendly and nice I loved my whole experience I just moved to this area &- this will definitely be my new nail shop
Place Pictures
Hollywood Nail Spa Bartow Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places