Quick Facts About Julie's Nails
Julie's Nails Place has several strengths and weaknesses based on the comments provided.
Strengths:
1. Excellent Customer Service: Many comments mention the friendly and attentive customer service at Julie's Nails. Customers feel valued and appreciated.
2. Skilled Technicians: Customers have praised the quality of the manicures and pedicures they received. Michael, the new owner, is specifically mentioned for his skill in fixing previously done nails.
3. Cleanliness: The salon is described as clean, which is an important aspect of maintaining a sanitary environment for customers.
4. Flexibility: Some customers appreciate that they can walk in without an appointment and still receive prompt service.
Weaknesses:
1. Lack of Professionalism: One comment mentions that the owner, Michael, was rude and disrespectful. This negative experience may deter potential customers from visiting the salon.
2. Poor Time Management: One comment indicates that there was a scheduling issue, resulting in a wait time and inconvenience for the customer. This reflects a lack of organization and efficiency.
3. Uncomfortable Atmosphere: Another comment mentions that the owner was talking down to an employee in a different language, creating an uncomfortable environment for customers.
4. Inconsistency: While most comments praise the quality of service, one comment mentions that the customer was not pleased with their nails. This indicates a potential inconsistency in the services provided.
Despite the strengths mentioned above, it is crucial for Julie's Nails Place to address and improve upon the weaknesses to maintain a positive reputation and attract more customers.
To overcome the lack of professionalism exhibited by the owner, it would be beneficial for the salon to provide customer service training for all staff members. This training should emphasize the importance of treating customers with respect and addressing any concerns they may have. Improving time management can be achieved by implementing better scheduling practices, ensuring that there are no conflicting appointments. Additionally, fostering a positive and inclusive work environment by promoting respect and professionalism among staff members can address the issue of uncomfortable atmosphere.
To address inconsistency, it is essential for Julie's Nails to prioritize quality control. This can be achieved by providing regular training for technicians to ensure they are up to date with the latest techniques and trends in nail care. Supervision and frequent assessments can help identify and rectify any inconsistencies in service quality.
Overall, Julie's Nails Place has several strengths, such as excellent customer service and skilled technicians. However, it is crucial for the salon to address weaknesses, including lack of professionalism, poor time management, uncomfortable atmosphere, and inconsistency. By focusing on these areas for improvement, Julie's Nails Place can enhance its reputation and attract more satisfied customers.
Best TL Reviews
First time trying this salon, glad I tried them. I was a Walk-in didn’t have an appointment, was greeted and seated quickly. New owner Michael took his time with my manicure and did a fantastic job fixing my nails that I had done previously at “Leza” ????.
I’m very satisfied with the service received at Julie’s and I Wish this salon much success and many blessings.
Thank you!! ????????
Highly unprofessional place, never come here. Made a appointment for 6:30, I show up and then we wait a additional 20 minutes with nobody greeting us, 20 minutes later Michael tells me that I need to wait a additional 30 minutes because he scheduled someone at the same time as me, I asked him to explain to me why and he put his hand up and told me that he didn’t have time to explain to me as if i was completely unimportant while also being rude to my sister and accusing her of lying. I walked out and never got my nails done. NEVER come to this place unless you want to be treated with complete disrespect. Michael was completely disrespectful and doesn’t know how to treat customers. be careful
Micheal was really nice to me always asking if I liked my nails. He was gentle with my arm since I had surgery can not turn my hand very . I showed him a picture and they turned out just like it.
Went here with my wife, I guess it's the owner a Asian male was rude to the customer and looked like he was talking down to an employee in chinese. It made for an uncomfortable atmosphere, my wife wasn't to pleased with her nails either.
I love this place, number one it’s clean, customer service is excellent they always listen to how I want my nails done they just don’t treat you like another customer that walks threw the door they care !
I absolutely love this nail salon! They always do a Fantastic job and Michael always makes sure to take his time to make sure my hands and feet are done just the way I want them!
Saturday was my first time at Julie's Nails and I had a great experience. First, I got there about 6:40pm and they closed at 7pm. The staff was friendly they took me right away. Second, they didn't rush with me at all. I got a pedicure and a no chip manicure. Hannah did my pedicure and Luc did my manicure. I will be back in a couple weeks!
Very professional, friendly, Michael does my nails every month, sometimes get a pedicure, which are wonderful, prices are reasonable, I highly recommend Julie Nails
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Julie's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
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