Quick Facts About Bamboo Garden II
Bamboo Garden II has received a mix of positive and negative comments. In order to understand the strengths and weaknesses of the restaurant, let's analyze each aspect mentioned in the comments.
Strengths:
1. Quality over Quantity: One comment mentions that Bamboo Garden II concentrates on quality rather than quantity. This suggests that the restaurant prioritizes serving fresh and delicious food.
2. Attentive Staff: Several comments highlight the good service provided by the staff. This can be seen in the positive experiences mentioned with waiters such as Dianne and Anthony. Attentiveness and friendliness contribute to creating a pleasant dining experience.
3. Classic Chinese American Atmosphere: A comment mentions that the restaurant has a classic Chinese American atmosphere. This can be appealing to customers who enjoy a traditional ambiance.
4. Clean and Safe Dining Experience: One comment mentions that Bamboo Garden II is a careful and clean place to eat during Covid-19. This indicates that the restaurant takes appropriate measures to ensure a safe dining environment.
5. Good Buffet: According to a comment, the buffet at Bamboo Garden II is great and offers a simple menu. This implies that the quality of the food is maintained even in the buffet selection.
Weaknesses:
1. Inconsistent Food Quality: A negative comment mentions that the food was not edible and did not meet expectations. The customer had issues with old and hard wontons, poorly made beef sticks, and questionable sweet and sour sauce. This suggests that the restaurant may have inconsistencies in food quality.
2. Unresponsive Management: The same negative comment mentions that the management was unwilling to provide a refund even when the customer requested it due to the poor quality of the food. This indicates a lack of flexibility and customer-centric approach from the management.
3. Outdated Restaurant Appearance: A comment notes that the restaurant is in need of renovation, with a filthy carpet and an overall appearance that seems old and neglected. This could deter potential customers who prefer a cleaner and more modern atmosphere.
In summary, Bamboo Garden II has various strengths, including a focus on quality, attentive staff, a classic Chinese American atmosphere, a commitment to cleanliness during Covid-19, and a good buffet. However, the restaurant also has weaknesses, such as inconsistencies in food quality, unresponsive management, and an outdated appearance. These aspects should be taken into consideration when evaluating the strengths and weaknesses of Bamboo Garden II.
Best TL Reviews
This is am awesome restaurant. The buffet is not as big as some buffets but they concentrate on quality and others are more into quantity. Bamboo garden is better because the food is hot, fresh and delicious. The staff was also awesome. My waiter was very attentive to us. And he's a really cool guy. I give bamboo garden 2 thumbs up. Highly recommended
I experienced the worst food this evening. I purchased $23 worth of food and it was not even edible. We ordered Crab Wonton, Sesame Chicken and Beef sticks. The Wonton was old and hard and completely inedible. We also get a side of sweet and sour sauce but I’m not sure what we received and it smelled bad. The beef sticks were not like they normally are and full of meat. There was barely any meat on them at all. I called to let them know and I was told they are under new management. I was told I could come get my wonton replaced and I asked if I could just get a refund but was denied by the manager which I find ridiculous considering that is all I asked for. We will not be going back to eat here again and we used to eat here a lot. Food is too expensive not to be good quality!
Classic Chinese American restaurant atmosphere.
Buffet was great, kept a simple menu, so quality is not to suffer.
Staff is very amiable and attentive.
Dianne our waitress, was super friendly and efficient. Great positive energy and personality too.
This place not only has great food but the scenery is really cool to soak in. I definitely recommend this place to all who enjoys great Asian dishes. Also, the staff are very kind and helpful. Shout out to Anthony!!!
Food was good. The server was great and very friendly and helpful. The restaurant needs renovation, carpet filthy, place looks old and neglected.
Very careful, clean place to eat during Covid-19. Good food. Will stop again when I'm in the area. Love the crispy noodles.
Ever since the new owner and the new waitres this place is really made a change for the better they have really good food very good customer service I would recommend people to come back out and try bamboo garden again the new waiters name is Travis please give this place another chance
Omg ate here the other night first time in months the food was great, hot, fresh and the service was the best He never let us go without anything . Awesome job .
Place Pictures
Bamboo Garden II Info
Amenities
Highlights
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Great tea selection
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Popular for
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Solo dining
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Dinner
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Lunch
Atmosphere
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Casual
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Cozy
Crowd
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Family-friendly
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Groups
Payments
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Debit cards
Health & safety
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Staff required to disinfect surfaces between visits
Dining options
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Dessert
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Dinner
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Lunch
Service options
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Drive-through
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Takeout
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Delivery
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Dine-in
Offerings
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Healthy options
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All you can eat
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Quick bite
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Coffee
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Comfort food
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Small plates
Amenities
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Restroom
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Good for kids
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High chairs
Today
Opening Hours
| Thursday | 11:30 AM - 09:00 PM |
|---|---|
| Monday | Closed |
| Friday | 11:30 AM - 09:30 PM |
| Sunday | 11:30 AM - 09:00 PM |
| Wednesday | 11:30 AM - 09:00 PM |
| Tuesday | 11:30 AM - 09:00 PM |
| Saturday | 11:30 AM - 09:30 PM |
How to go there
Location
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