The Beauty Lounge

+1 615-956-7516

611 Medical Center Pkwy, Murfreesboro, TN 37129 United States of America

Open Today: Closed

Quick Facts About The Beauty Lounge

The Beauty Lounge has received both positive and negative comments from customers, highlighting both strengths and weaknesses of the place. In order to fully analyze the strengths and weaknesses, a thorough examination of each comment is necessary.

Starting with the positive comments, one customer mentions that they got a Powder French manicure done for $62, including the soak off of the previous set. They loved the fact that the soak off process involved putting their fingers in a bowl, which they found preferable to the individual foils often used. They also mention that the only issue with their nails was one being slightly off, but overall they loved the French manicure. Additionally, they praise the fact that the salon provides HDTV plus oxygen on the TVs, which they seem to appreciate.

Another positive comment emphasizes the skill of the staff. One customer mentions that Kim has been doing their haircuts and color for years and they have never been disappointed with the outcome. They specifically mention a recent long bob cut that they asked for, based on an Instagram-inspired photo, which they loved. They also note that Katelyn did an amazing pedicure for them, with warm and inviting service. They express gratitude for the friendly and inviting staff.

A third positive comment highlights the welcoming atmosphere of the salon. The customer mentions that Lynn and her staff are awesome and welcoming. They also express happiness with the results of their nails and haircut, which were done by Lynn and Kim respectively. They recommend the salon for professional work at a reasonable price.

Moving on to the negative comments, one customer had a disappointing experience at the salon. They came in with a specific nail design in mind, but it did not turn out as expected. The nail technician attempted to use stickers to achieve the design, but they didn't work. Another technician with 10 years of experience also attempted the design but it still did not meet the customer's expectations. The customer expresses frustration with the lack of communication about the technician's skill level and the overall result of the design. They conclude by saying that if you want a simple color on your nails, the salon is great, but for anything more complicated, it's a disappointment.

Another negative comment describes the customer's worst experience at a nail salon. The customer had made an appointment but ended up waiting for 30 minutes without receiving any services. The salon staff seemed unaware of the appointment and claimed to be busy. The customer rescheduled for the next day but had a similar experience, waiting for 30 minutes with no service. In frustration, they walked out and state that they will not be returning to the Beauty Lounge.

One customer had a positive experience with their pedicure but was disappointed with the price of an eyebrow wax. They mention that the website listed the price as $13, but they ended up paying $30 for a regular wax. They still recommend the place but advise others to ask for the price upfront.

Lastly, there is a negative comment about a poor cut and color experience. The customer paid $265 for a cut and color that ended up looking like the highlights were six months old. They express disappointment with the highlights not being at the roots in the front and not matching the desired color.

From these comments, several strengths and weaknesses of The Beauty Lounge can be identified. Some strengths include:

1. Skillful haircuts and color: Multiple customers mentioned that they have never been disappointed with haircuts and color done by stylists like Kim.

2. Welcoming and friendly staff: Customers appreciated the friendly and inviting atmosphere created by Lynn and her team.

3. Attention to detail in French manicures: One customer specifically mentioned that their French manicure was their favorite ever received.

4. Excellent pedicure service: A customer had an amazing pedicure experience and praised the technician for their attention to detail and overall service.

5. Availability of appointments: The positive comments indicated that calling ahead for an appointment was necessary due to the salon's busy schedule.

However, there are also some weaknesses that have been highlighted:

1. Lack of communication regarding nail design capabilities: One customer expressed frustration with the lack of communication about the nail technician's ability to execute a specific design, leading to a disappointing result.

2. Poor time management: Negative comments mentioned instances where customers had to wait for an extended period of time without receiving any services, indicating a lack of proper time management.

3. Inconsistent pricing: One customer mentioned being charged more than expected for an eyebrow wax, indicating a lack of transparency or consistency in pricing.

4. Inconsistent quality of service: Negative comments mentioned instances where customers received subpar services, such as a poor cut and color or unsatisfactory nail designs.

In conclusion, The Beauty Lounge has strengths in skillful haircuts and color, welcoming staff, attention to detail in French manicures, excellent pedicure services, and availability of appointments. However, weaknesses include a lack of communication regarding nail design capabilities, poor time management, inconsistent pricing, and inconsistent quality of service. These strengths and weaknesses should be considered by potential customers before deciding to visit The Beauty Lounge.

Best TL Reviews

Got Powder French done for $62 including the soak off of the last set. Soak off was by putting fingers in a bowl which is different but love it much more than the individual foils. Only one nail slightly off and cuticles weren’t touched but honestly my favorite French I ever received ! Make sure to call as they are always busy ; blessed to walk in and see they had time ????SIDE NOTE ; HDTV PLUS OXYGEN ON THE TVS LETS GO

Kim always does my hair cuts as well as color and always does an amazing job! Never been disappointed with my outcome! I’ve been going to her for years and recently she shared a long bob cut & I asked her to cut about 8” off my hair to look like her Instagram inspired photo and I LOVE IT! Also Katelyn did an amazing pedicure for me today! From the start, I was able to call 30 mins prior and get right in on time w/a warm and inviting welcome to finish with gel color on my toes, the sugar scrub & massage and the full service was just flawless! She took her time on my pedicure and I will be asking for her in the future! All the staff here are very friendly & so inviting! Thanks for an amazing, relaxing pedi!!

Lynn and her stuff are awesome and so welcoming. This place became my favourite place to relax and enjoy. Today I got my nails done with Lynn, and my haircut with Kim. I am so happy with the results, and I definitely recommend this salon for every ladies looking for an professional work and reasonable price.

My experience at this nail salon was not the best. I came in with a design in mind, as did my mother, and neither came out as expected. My design was one color on six out of the ten nails, another on the other four, and a snowflake on the four. The nail tech did not tell me she could not do designs very well, and instead tried to figure out how to put a sticker onto my nail...something I have never been offered in my fifteen years of getting my nails done. Also, it is a snowflake...and I am not picky. It could have simply been three intersecting lines and I would have been happy.

I do respect that she tried to complete my request, but she couldn't get the stickers to work, after more than 10 minutes of trying. She then requested another nail technician take over and try - and this tech had 10 years of experience in doing nails. The result was not as expected - my left pinky finger looks like it has a white blob on it because of the nail tech rushing. This was not a difficult design, and I said multiple times that I was fine with a more simple design if that would be easier.

As stated before, if it was communicated that the design was too complex for the skill level of the technician, I would not be as upset with my experience, but as is, it was horrible.

My mother's experience was similar - with a nail technician telling my mother that she could definitely do the design requested and then was not great at the execution - a unique French tip.

If you simply want a color on your nails, this place was great - they spoke English very well and were mostly friendly, but if you want anything more complicated, you're in for disappointment.

This was the worst experience I have ever had at a nail salon. I made an appointment and when I showed up for the appointment I gave them my name and told them what kind of services I desired (regular manicure & pedicure). They asked me to pick out a color; I did then I sat down in the lobby. I got up to walk around after waiting for 30min and the lady behind the desk asked me if I had been helped yet and asked what services I was looking to get. I told her that I had already had an appointment booked, and by this time it was 30min past my appointment time. She said, I'm sorry but we are just SO busy. I was not able to stay because I had no other time that day do to my work schedule so she asked if I could come in the next day. I said yes, I can. So I booked another appointment for the following day. I go the following day, and give them my name, services desired and color. Then, they seat me at a pedicure chair station, run the water for the foot bath and leave. My feet are still in the water and 30 min later I'm still sitting there, so I ask if someone is coming to begin my services soon. They responded I don't know I think they might be stuck in traffic. So I get up from the chair, roll my pant legs down and walk out. Never again Beauty Lounge. Never again.

The best pedicure I've had in a while. The lady did a very good job and I was pleased. However, if you get your eye brows waxed ask the price first. On the website it says 13 I paid 30 and just got a wax nothing special. I'd recommend this place.

Beautiful space, great customer service, and knowledgeable. My expectations were exceeded. If you want to feel pampered and part of a community atmosphere, this is the place.

$265 later...horrible cut & color. I had this done a week ago & it looks like the highlights are 6 mths old. Not sure why my highlights aren't at the roots in the front except for one small strip. Definitely not the color I wanted & the highlights do not go with the color.