Ooh La La Salon & Spa

+1 256-762-1033

849 Cox Creek Pkwy, Florence, AL 35630 United States of America

Open Today:

Quick Facts About Ooh La La Salon & Spa

Ooh La La Salon & Spa has received overwhelmingly positive feedback from customers. The salon seems to excel in several areas, including customer service, skill and expertise of the technicians, and the overall ambiance and cleanliness of the environment. However, there were only a few comments regarding specific technicians, so it's difficult to gauge the consistent quality of the entire staff. Here is a detailed analysis of the strengths and weaknesses of Ooh La La Salon & Spa based on the comments provided.

Strengths:

1. Excellent customer service: Multiple customers praised the salon for its friendly and accommodating staff. They particularly appreciated the patience and friendliness of the technicians, who went above and beyond to make customers feel comfortable. This highlights the salon's commitment to providing a positive and enjoyable experience for every customer.

2. Skilled and competent technicians: Customers consistently praised the skills and expertise of the technicians at Ooh La La Salon & Spa. They commended the speed, precision, and quality of their work, specifically in services such as manicures, pedicures, haircuts, and styling. The positive feedback received from different technicians indicates a high level of expertise across the salon.

3. Attention to detail: Customers mentioned that the technicians took their time to ensure the satisfaction of their clients. This attention to detail speaks to the salon's commitment to providing high-quality services. Technicians were praised for their patience, ability to listen to customer preferences, and willingness to discuss options and future needs, indicating a personalized and customer-centric approach.

4. Inviting and clean environment: The salon was consistently described as clean, beautiful, and inviting. The positive ambiance and environment created a relaxing and enjoyable experience for customers.

Weaknesses:

1. Limited information on specific technicians: While the feedback for individual technicians was positive, there were only a few comments mentioning them specifically. As a result, it is challenging to determine the consistency of service quality throughout the salon.

2. Limited variety in feedback: The comments focused mainly on nail services and hairstyling, with little to no mention of other services provided by the salon, such as spa treatments or skincare services. Without more comprehensive feedback, it is difficult to assess the overall range and quality of services offered.

Overall, Ooh La La Salon & Spa appears to have several strengths that contribute to its positive reputation among customers. These include a friendly and accommodating staff, skilled technicians, attention to detail, and an inviting and clean environment. However, the limited feedback regarding specific technicians and services beyond nails and hair limits a comprehensive assessment of the strengths and weaknesses of the salon. It would be beneficial to gather a more diverse range of feedback to accurately evaluate the salon as a whole.

Best TL Reviews

My first experience here was nothing short of fantastic. I brought my 3 year old daughter with me. She got regular polish and Krista was so patient with her. Krista also did my pedicure and dip manicure. She took her time and made sure I was happy with everything. I am so glad I made an appointment here and will definitely be back. The environment is beautiful, quiet, and clean as well.

Enjoyed my visit to your salon and with my technician Leticia. She was so nice and friendly, not to mention extremely competent and fast at her job. My nails look fantastic. I feel she went above and beyond to make me feel at ease on my first visit. I will come again. Thank you so much.

As someone who doesn’t get her nails done ever, I was nervous about having them done for my wedding. But my worries were quickly diminished! My nails turned out beautiful! Thank you!!

Emily Sherrod cut and styled my hair in such a way that I am very thankful for. Several people commented on my new style all afternoon.

Leticia does an awesome and relaxing foot massage and how great my pedicure looks. Thanks ladies for always making me feel better about myself. You ladies are great. Love the atmosphere.

Emily cut and styled my hair today and did an excellent job. She was nice enough to discuss my options and future color needs. My husband, best friend and sister said they loved my new cut and style. I’ll definitely go back to see Emily again.

This place is so nice and inviting on the inside. Krista and Leti are both amazing, and I’m so thankful that someone recommended them to me. I love it and I can’t wait to go back.

I was nervous about getting such a drastic haircut, I haven't always has the best experience at a salon. But Carley really listened to what I wanted and did great thank you very much. I'll be coming back to do some color when I have the money saved up. Again thank you.

Ann is fantastic! She always does a great job on my nails, but also provides excellent service! She always remembers any occasion I have coming up that I may have mentioned at a previous appointment and always has good conversations. :)