Quick Facts About Happy Nails
Happy Nails has several strengths that make it a popular choice for nail services. First and foremost, many customers praise the excellent service provided by the staff. They often highlight the superb customer care and attention to detail that the nail technicians offer. This indicates that the staff is skilled in their craft and genuinely care about ensuring customer satisfaction.
Another strength of Happy Nails is their commitment to cleanliness. Multiple customers have mentioned the clean and bright environment of the salon, noting that it adds to their overall positive experience. A clean salon not only provides a more pleasant atmosphere but also ensures hygienic practices, which is essential in nail service settings.
The long-standing history of being a family-owned business is also seen as a strength by customers. This suggests a sense of stability and continuity, which can instill trust in customers. The fact that some reviewers have been going to Happy Nails for over six years indicates that the salon has built a loyal customer base, potentially due to their commitment to consistent service and quality.
The variety of services offered at Happy Nails is another strength. Customers mention getting full sets, manicures, pedicures, and even lash extensions, and they claim to have never been disappointed. This indicates that the salon is versatile and can cater to different nail care needs and preferences. The positive experiences with lash extensions also suggest that Happy Nails has skilled technicians who can provide a range of services well.
Furthermore, the fact that specific staff members, Sally and Susan, are mentioned by name multiple times highlights their strong contributions to the salon's positive reputation. It is evident that these individuals have created a positive impression on customers and have become a significant part of the salon's success. This indicates that Happy Nails has skilled and friendly employees who contribute to the overall positive experience of clients.
Despite its strengths, Happy Nails also has weaknesses that have been highlighted by a few negative reviews. One of the weaknesses mentioned is a specific incident of poor service quality. A customer expressed extreme dissatisfaction with their manicure, claiming that the nail technician performed a subpar job. Not being able to file the nails correctly, cutting them excessively, and leaving residue from a previous manicure are all significant issues that can heavily impact a customer's experience. This suggests a potential inconsistency in service quality across different nail technicians, which can be a weakness for the salon.
Another weakness that has been pointed out is the appointment-only policy. While some customers appreciate the appointment system, as it ensures a more organized and timely service, others find it inconvenient. One customer mentioned that they walked in without an appointment and were unsure if they would be allowed to have their nails done. This suggests that the appointment-only policy might restrict walk-ins and potentially limit new customer acquisition.
Additionally, a negative review mentioned unprofessional behavior by the nail technicians. One customer reported that a technician was using her phone to video chat with someone, even turning it around to show the customer. This behavior is seen as unprofessional and disrespectful to the customer's privacy. Such incidents can undermine the salon's reputation as a professional establishment, potentially leading to customer dissatisfaction and loss of future business.
In conclusion, Happy Nails has several strengths, including excellent service, cleanliness, a long-standing history as a family-owned business, a range of services offered, and skilled and friendly staff. However, weaknesses such as inconsistent service quality, an appointment-only policy, and unprofessional behavior have been highlighted by some customers. It is essential for Happy Nails to address these weaknesses to ensure the continued satisfaction of its clientele and maintain its positive reputation in the industry.
Best TL Reviews
Very good service...superb customer service and care...always perfectly done nails!highly recommended!
Love Happy Nails. Family Owned. Sally and Susan are the best. Very friendly and clean. I've been going to them for over 6years.
First time there, noticed it says "appointment only" so I walked in thinking they wouldn't take me, immediately noticed how bright and clean the place was they have lots of different colored polishes and very nice employees. Thank you for a relaxing experience!
I love coming to Happy Nails because it's always clean and the staff is great. I've gotten full sets, manicures/pedicures and have used their lash extensions many times and have never been disappointed. The ladies here are all friendly and professional. Special thank you to Sally and Susan! ????
If I could give them no stars I would. I am not easily dissatisfied, nor am I ever rude but the service here was horrible. By far the worst Manicure I have ever received(and that’s an understatement). The lady doing my nails couldn’t even file them down correctly. She cut them way too much on the sides which makes my nails look deformed. She left some nail polish from my previous manicure. The rag she used on my hands smelled like a wet dog! The list goes on and on. I was very optimistic coming here, and unfortunately left very disappointed. I do not recommend this place at all, not even as a last resort. You’re better off doing them yourself.
I stopped over around 3pm during the week thinking that I could get my nails done. Well first off there was a chair in front of the door from the inside. There was a person in there it was completely dead. I would of really liked to have gone in to check the place out however was unable to & from the reviews I didn't miss anything special. ????
Never going there again! I give 5 ☆ to the lovely lady that did my pedicure but the rest of the staff are rude and ungrateful.
While I was getting my pedicure one of the nail techs was on her phone facetiming. She turned her phone around so that the person she was talking to could see me.
Very unprofessional and just straight up ridiculous.
I will never set foot in this establishment again.
always loved my experience there. my sister, mother and I have been going there for years. I moved and still make the trip to them. owner is very friendly, daughter is talented in designs and the services are always pleasant. :-D
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Happy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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