Venetian Nails

+1 864-596-8828

99 Garner Rd F, Spartanburg, SC 29303 United States of America

Open Today: -

Quick Facts About Venetian Nails

Upon analyzing the comments, it is evident that Venetian Nails has several strengths and weaknesses. It is crucial to consider both sides in order to form a comprehensive understanding of the salon's performance and customer satisfaction.

Starting with the strengths, one recurring theme is the exceptional customer service at Venetian Nails. Customers consistently express their appreciation for the friendly and accommodating staff. Quinn, a specific nail technician, is praised for her skills, with one customer mentioning that she is the best nail tech they have encountered. This implies that the salon has talented and experienced nail technicians who can deliver high-quality services. Tony, the owner, is also frequently mentioned as a caring and customer-oriented person who is dedicated to pleasing his clients. These positive comments suggest that Venetian Nails excels in creating a welcoming and customer-centric atmosphere.

Moreover, the salon demonstrates professionalism in delivering quick and efficient service. Customers mention that the staff is skilled at removing old nails without causing any pain or discomfort. Going the extra mile by providing a soothing environment during the removal process shows a commitment to customer satisfaction. Additionally, Tony is described as an artist, suggesting that the salon has creative and innovative nail technicians who can provide unique and aesthetically pleasing designs. This artistic ability allows the salon to cater to a wide range of customer preferences and create beautiful and personalized nail looks.

Furthermore, Venetian Nails is commended for its attention to detail and commitment to delivering a comfortable experience. Several customers mention that they appreciate the efforts made by the salon to ensure their nails are filed to the desired shape and evenly applied. This attention to detail indicates that Venetian Nails strives for precision and customer satisfaction. Additionally, the salon is praised for creating comfortable nail extensions that do not feel excessively long or cumbersome. This suggests that Venetian Nails understands the importance of both aesthetics and comfort in nail services.

On the other hand, several weaknesses can be identified from the comments. One significant weakness mentioned by a customer is the lack of quality in their nail service. They describe their nails as appearing as if they were done by a beginner, with uneven shapes and thickness. Additionally, one of the nails popped off after only three days. This comment highlights a potential lack of consistency and attention to detail in the salon's work. Poor quality and short-lasting nails can significantly impact customer satisfaction and confidence in the salon's abilities.

Another weakness mentioned by a customer is the salon's inability to execute a requested design properly. Although Tony eventually fixed the issue, it required an additional 40 minutes, further extending the already long duration of the appointment. This indicates a potential lack of communication or skill in understanding and executing specific design requests. Furthermore, customers mention that their nails started to come off only a week later. This raises concerns about the longevity and durability of the salon's nail services. Nails coming off shortly after application can be frustrating for customers and reflects poorly on the salon's application techniques and product quality.

In conclusion, Venetian Nails possesses several strengths, such as exceptional customer service, skilled and talented staff, efficient service, attention to detail, and comfortable nail extensions. These positive aspects contribute to creating a welcoming and customer-centric salon atmosphere. However, the comments also point out weaknesses in the nail salon's performance, including issues with nail quality, difficulty in executing requested designs, and lack of longevity in nail services. Addressing these weaknesses can enhance the overall customer experience and improve customer satisfaction at Venetian Nails.

Best TL Reviews

Venetian Nails is by far the best nail salon I have been to! I have been going to Quinn for over a year and she is by far the best nail tech I have found. Everyone that works there is extremely friendly and goes out of their way to take care of you.

I don't go anywhere else to get my nails done. Everyone there is great. Tony cares about his customers and doesn't like having inconveniences for them. He is always trying to please customers and give them the best. I won't go to anyone but Tony!!

Tony is very nice and he he does a good job on my nails. I have been going for some months and haven’t had any problems.

Very professional, quick and awesome service. A lady removed my old nails and was very, very gentle. I am disabled and some nail places aggravate the nerves so badly I will cry before it's over. She was SO great, I didnt even feel a hint of pain. She put the remover bowl in a bowl of hot water so even my hands felt wonderful while soaking the dip powder off, above and beyond service, highly appreciated. Tony did my nails, and i took his suggestion because honestly he seems more of an artist and his idea was better than what i suggested. It is my first time doing the "coffin" tip and I've done nothing but glance at them and smile since he finished them, extremely happy with the ombre look, they will grow out beautifully. The smaller tip is also much easier doing things like typing or fixing my hair, they are actually longer than I normally get but dont feel longer. They feel extremely comfortable and i am very thankful i took his suggestion. I highly recommend this place, even had their been a wait time it would have been worth it.

I love them I have been going there since day one and Tony do a good job on my nails

The Best place and makes you feel like your family. Thank you Tony he is the Best at all. Staff is just Awesome... Thanks Ms. D on the toes....lol

My nails looked like I had them done by a beginner. They weren't even or files down to a shape. One popped off in three days. The nails are thick under neath and all. my birthday was ruined and I'll never recommend this place to anyone. $75 wasted!!

Don’t go here, especially if you want a design. I was told that they could do it but when it was done it was awful… very bad line work. Tony fixed it for me but it was an extra 40 mins after being there for a long time already. The nails started to come off a week later…