Quick Facts About Nail Art
Strengths:
1. Friendly and polite staff: Customers have mentioned that the staff at Nail Art is friendly, nice, and polite. This creates a positive and welcoming atmosphere for customers.
2. Skillful and detailed work: Customers have praised the nail technicians for their skillful and detailed work. They take their time and pay attention to little details, ensuring a high-quality result.
3. Versatile color choices: The salon offers a wide range of color choices, allowing customers to have plenty of options to choose from for their nails.
4. Sanitary practices: Customers appreciate the salon's focus on maintaining cleanliness and hygiene. They ask customers to sanitize or wash their hands before getting their nails done, which shows a commitment to sanitary practices.
5. Good at nail fills: Customers have expressed satisfaction with the salon's ability to perform nail fills, making them look fresh and new even after multiple visits.
Weaknesses:
1. Busy and crowded: Some customers have mentioned that Nail Art is almost always busy, and appointments need to be booked in advance. This may cause inconvenience for customers who prefer spontaneous visits or have difficulty finding available time slots.
2. Rushed service: While some customers have praised the speed of the service, others have expressed dissatisfaction with feeling rushed during their appointments. This may affect the overall experience and quality of the service.
3. Inconsistency in service quality: A few customers have reported inconsistency in the quality of service. While they have had positive experiences, others have encountered issues such as uneven nails or different lengths. This inconsistency can lead to mixed experiences for customers.
4. Lack of ownership for poor service: One customer expressed dissatisfaction with the salon's response to their complaint. They felt that the salon did not take ownership for the poor job done and did not make an effort to fix the issue. This shows a lack of accountability and customer service.
5. Pricing confusion: One customer mentioned that Nail Art changes its prices on a weekly basis, creating confusion for customers. This lack of consistency in pricing can cause frustration and uncertainty for customers.
Overall, Nail Art has various strengths such as friendly staff, skillful work, versatile color choices, and a focus on cleanliness. However, they also have weaknesses in terms of busy and rushed service, inconsistency in service quality, lack of ownership for poor service, and pricing confusion. By addressing these weaknesses and improving their customer service, Nail Art can enhance the overall customer experience and satisfaction.
Best TL Reviews
First time using this nail salon. Friendly staff - Holly was fun and has a great sense of humor. Had a gel pedicure. 3 of us went. They did a great job, were fast but not too fast. Lots of color choices.
I've been going to Nail Art for a while now. They do so well at my nail fills, you can't even tell that this is the third or fourth time getting a fill! It looks so fresh. They're great at working with your nail length preference (I like mine short and a natural shape). Their practices look sanitary, and I appreciate that they ask you to sanitize or wash your hands before getting your nails done. Make sure you boom an appointment they're almost always busy!
I was very impressed with nail art. All of the people working were very nice, and polite. The lady that did my nails was constantly checking up on me making sure I liked how my nails were looking. She took her time when it came to little details, and didn’t rush to get my nails done. I will definitely be coming here again!
They did a great job on my grand daughters first set of acrylic nails. I was not so happy with my pedicure. Felt very rushed
Manicure was done by the man in the shop, nails were uneven and different lengths. When I called to expressed my unhappiness. They took no ownership for the poor job and my dissatisfaction I work with the public and many people have commented on how unprofessional and strange my French tip manicure looks. When I asked to have it fixed, they told me I would’ve needed to tell them at the time of service. I would have, except I felt sorry for the guy doing my nails. He seem to be trying very hard and I didn’t want to be rude. Will never go to this place again! They also change their prices on a weekly basis and I never know what I need to pay. Even though they have their prices posted. Terrible customer service
Absolutly love everyone hear! Best service and quality I've ever had! Tina is an amazing artist and john does amazing work! Highly recommend!They always do an awesome job!!!
These people know their stuff!!! Free hand designs are gorgeous. Never had a bad job done yet. I advise that anyone who is in need of nails go here.
I've tried a few different places in town and this is the only place that reliably does what I'm asking for. They're also the only ones who really pull off the designs I ask for. This is my 3rd or 4th set from them.
Place Pictures
Nail Art Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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15. Elegant Touch