Quick Facts About Magic Nails
Strengths:
1. Excellent customer service: Many customers praised the staff at Magic Nails for their friendliness and welcoming attitude. They were greeted upon arrival and made to feel at home throughout their visit. This positive customer service experience is a major strength of the salon.
2. Skilled and talented nail technicians: Several customers specifically mentioned the great job done by the nail technicians at Magic Nails. They were highly satisfied with their pedicures, manicures, and acrylic nails. This indicates that the salon has well-trained and proficient staff who can deliver high-quality nail services.
3. Child-friendly environment: One customer mentioned that the staff was great with her 8-month-old daughter, making the salon a suitable choice for families. This shows that Magic Nails is accommodating to customers with young children and ensures a relaxing experience for both adults and children.
4. Reasonable prices: A customer mentioned that Magic Nails provides beautiful nails and a great pedicure for a reasonable price. This implies that the salon offers good value for money, attracting customers who want quality services without breaking the bank.
5. Welcoming atmosphere: Customers appreciated the ambiance of Magic Nails, which included music, a TV playing in the background, and friendly staff engaging in conversation. This creates a warm and pleasant environment for customers to relax and enjoy their nail services.
Weaknesses:
1. Inconsistent customer service: While many customers praised the customer service at Magic Nails, one negative review highlighted poor customer service. The customer felt rushed and was not treated well by a specific nail technician. This inconsistency in customer service quality is a weakness that the salon should address to ensure a consistently positive experience for all customers.
2. Lack of attention to detail: Although most customers were happy with their nail services, there was no mention of exceptional attention to detail in the comments. Paying attention to the finer details, such as cuticle care and precision in nail painting, is crucial in a nail salon. The absence of comments on this aspect could suggest room for improvement in this area.
3. Limited experience with regular nail polish: One negative review mentioned that a staff member made comments about how long it had been since anyone wanted regular nail polish. This indicates a lack of experience or familiarity with simpler nail services, which can be off-putting to customers who prefer a more straightforward manicure. The staff should be trained to provide excellent service regardless of the specific nail service requested.
4. Lack of consistent experience for mother-daughter visits: A negative review mentioned that the salon did not provide an enjoyable experience for a mother-daughter visit. The customers were seated separately, and the service was rushed and underwhelming. This inconsistency in providing a positive experience for mother-daughter visits is a weakness that should be addressed to ensure a family-friendly environment.
In conclusion, Magic Nails has several strengths, including excellent customer service, skilled technicians, a child-friendly environment, reasonable prices, and a welcoming atmosphere. However, the salon needs to improve on providing consistent customer service, attention to detail, and ensuring a positive experience for mother-daughter visits. By addressing these weaknesses, Magic Nails can further enhance its reputation and attract more satisfied customers.
Best TL Reviews
We had a family pedi. Date here all 4 techs were great at customer service. And great with my 8 month old daughter too. They did amazing job with all 4 pedicure there volcano pedicure is the best. We all feel so relaxed and we had the best time. I highly recommend this place. Yong was doing such and amazing job. I love it here will definitely come here next time I am in town.
They were very friendly and welcoming. They greeted me as soon as i walked through the door. There was music playing, s tv on in the background and the staff talked to me throughout everything. This is one of the best nail salons I've ever been too. I absolutely love my nails and will be returning back for some more cute colors & designs!!! I got exactly what I wanted and Kim was so gentle when doing my acrylics.
I went in with my daughter's a few days ago for simple mainucures/nail painting. Nothing crazy or extra, we just wanted to have our nails done together. Upon arrival we were greeted which was probably the last time we felt welcome. A woman came up and asked what we wanted done. Once I said we wanted just regular manicures with regular nail polish, we were rushed off to pick out colors. Then they sat us in completely different locations, nowhere near each other. The woman that did my oldest daughter's nails rushed through the entire process and was rude to both of us from the start. I kept getting comments about how long it's been since anyone wanted "regular" nail polish. The whole experience was so underwhelming and made my girls wish I had just done them myself at home. This is definitely not a place to bring your daughter's if you want to actually enjoy each other's company. I'm sure some of the nail techs are great at doing nails, but not great customer service. We will definitely not be returning.
I love coming here have been for years now! I recently moved to California and every time i come home my first stop is here! Kimmie and Mike are amazing! If you want beautiful nails and a great pedicure for a reasonable price Magic Nails is the place to go!!
Mike was awesome. He took his time and gave me exactly what I wanted. He didn’t try to upsell me on anything either which I often find at salons. He is super friendly. Highly recommend!!
Magic Nail! I went here with a friend for a simple manicure. It's been awhile since I've got my nails done but Maria did an excellent job. We were one of the first in thw shop before they started getting busy but I didn't feel rushed at all! Maria was super friendly and light-headed! Enjoyed the nice relaxing morning and I will definitely come back in a few weeks!
Would recommend this place to everyone! They have wonderful staff members that do excellent job on nails, and designs for nails. Very friendly and makes you feel right at home. I will not go any where else but to Magic nails.!❤️
Super friendly ladies came down from Texas and definitely enjoyed my time hear so if your visiting and want to try them please do!
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Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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