Sun Nail & Spa

+1 623-925-0655

1473 N Dysart Rd #102, Avondale, AZ 85323 United States of America

Open Today: -

Quick Facts About Sun Nail & Spa

Sun Nail & Spa has received a mix of positive and negative comments, indicating that there are both strengths and weaknesses to the establishment. In this analysis, we will explore the various aspects mentioned in the comments and evaluate their significance as strengths or weaknesses of the salon.

Starting with the negative comments, it is clear that there are significant weaknesses in certain areas. One customer mentioned that the technician they had was rough and even cut their thumbs during the manicure. This lack of care and attention to detail is a major issue, as customers expect to be treated gently and professionally. The fact that the technician did not apologize or offer any assistance to stop the bleeding displays a lack of customer service and compassion. This is a significant weakness for Sun Nail & Spa, as it creates a negative experience for customers and can be detrimental to their overall reputation.

Another significant weakness mentioned in the comments is the quality of the work done at the salon. Multiple customers expressed disappointment with their nails, stating that they did not resemble the pictures they provided or that the design looked poorly executed. This lack of attention to detail and accuracy is a major weakness, as customers expect to receive what they have requested and paid for. Additionally, the fact that one customer had sharp corners on their nails that resulted in them cutting their newborn is not only dangerous but also reflects poorly on the salon's commitment to safety and quality.

Furthermore, there were comments about the owner's rude behavior and lack of respect towards customers. One customer mentioned that the owner yelled at them when they came in to ask for a fix on their nails. This lack of professionalism and disrespectful behavior is a significant weakness for Sun Nail & Spa. Customers should be treated with kindness and respect, and any issues or concerns should be addressed in a polite and professional manner. The negative experiences described by these customers contribute to an overall perception of poor customer service and management.

On the other hand, there were also some positive comments about the salon. One customer mentioned that they had an excellent experience with a nail technician named Tommy, who did a great job on their nails. This indicates that there are skilled and capable technicians at Sun Nail & Spa, and they are capable of providing satisfactory service to customers. However, it is important to note that this positive experience was overshadowed by the numerous negative comments, suggesting that this may be an isolated incident rather than a consistent strength of the salon.

Additionally, one customer mentioned that Shawny is the person to go to for pedicures, indicating that there may be specific technicians who excel in certain areas. This can be seen as a strength, as it suggests that Sun Nail & Spa has a diverse team of technicians with different specializations. However, it is worth noting that this positive comment was based on a single recommendation and may not necessarily reflect the overall quality of pedicures at the salon.

Lastly, there were a few comments mentioning reasonable pricing and cleanliness. One long-time customer mentioned that the salon's pricing was reasonable and had kept them coming back for several years. This can be seen as a strength, as competitive pricing is often seen as an advantage in the industry. Additionally, another comment mentioned that the salon is somewhat clean and sanitary, which is a basic expectation for any establishment in the beauty industry. However, the vague mention of "somewhat clean" suggests that there may be room for improvement in this area.

In conclusion, Sun Nail & Spa has both strengths and weaknesses based on the comments provided. The weaknesses include rough technicians, poor quality of work, rude behavior from the owner, and a lack of professionalism and respect. On the other hand, the positive aspects include skilled technicians in specific areas, reasonable pricing, and cleanliness to some extent. However, it is important to note that the negative comments heavily outweigh the positive ones, indicating that improvements are needed in multiple areas for Sun Nail & Spa to deliver consistent and satisfactory service to their customers.

Best TL Reviews

Never again. Horrible work. Nothing at all like the picture I showed them. They look like press on nails. They charged me for two dip powders but only used one. And the other color was regular nail polish. Learned my lesson, never coming back.

If I could rate this place zero stars I would do it in a heart beat. I went last Saturday for a gel manicure and the guy I got as a nail tech was super rough. He cut both of my thumbs and didn’t even apologize or help me stop the bleeding. It hasn’t even been one week and the gel polish peeled off! I’ve gotten gel manicures before and they certainly last longer than a week! I will never recommend anyone to get their nails done here! Worst service I’ve ever had and most certainly the last time I’ll go here!

HORRIABLE!! DONT GO HERE!! I got a full set and brought a pic of what i wanted, they look nothing like the pic! The stripes look like my 4 yo painted them and the corners are so sharp I have actually cut my newborn! I went with others and my mom was actually cut on her toe, like bleeding cut and they didnt even ackowledge it even though she made them aware further mo r e after she took off the temp flip flops they gave her and put them in a bag of food to throw in the trash the owner dug them out and said ," i need these, we reuse them!" Disgusting place! You get what you pay for!

First time here today Tommy did an excellent job! Cleaned up my chewy cuticles and did a fill on my acrylic set. Also got gel. Will definitely be coming back. No lumps or bumps and quick

It was pretty good. I walked in and got a full set. Was $60 and I left a $12 tip.

Been going here for about 7 years. Reasonable pricing kept me coming back. I had 2 favorite techs that I often requested . Recently I started making appts so I would get the tech I wanted. My last appointment was a nightmare! I had a 2 pm appt, got there at 1:45. My tech was busy with another customer. So I waited. At 2:30 she still was not finished. I asked the owner what was going on. She told me my tech had another appt at 3, so the owner volunteered to do my nails. I asked the owner if she was going to let me sit there til 4 when the tech would be finished. She had no reply. I had a similar miserable experience the last time I made an appt. No more, I will take my business and money elsewhere. After years of being a loyal customer, I was treated with NO respect.

The owner is very rude!!! I got a mani with gel polish. The guy that did my nail either missed the sides or had in on my skin. 4 days later after they started peeling I went back in and asked for them to be fixed. The owners tells me come back later and when I asked her what time she stated Yelling at me to come back later cause she has an appointment (even though no was in the shop and it just opened) she tells me she told me the same thing the other day.. obviously someone came in complaining about there nails too! When I came back in.. she refused to speak to me.. only started talking to everyone in the shop. I can pay the same price at the shop just down the street for the same service. I won't be coming back here ever again

I went to the nail salon since it first opened. I was loyal and brought my sisters, aunts, and cousins to this salon. It's with a heavy heart that I discontinued going here due to unsatisfactory customer service.

The place is very busy, my recommendation is that you always call ahead. If you're getting a pedicure, Shawny is the person to go to.

Because I had been going for so long, I enjoyed the perk of being in the chair for close to an hour every time (which isn't common) but I noticed that most technicians don't take that much time. The place is somewhat clean and sanitary.