Quick Facts About Sassy Nail Salon
Strengths:
1. Customer satisfaction: Many customers express their satisfaction with the services provided at Sassy Nail Salon. They mention that their requests were fulfilled, they loved the results, and their nails turned out beautiful. This indicates that the salon has skilled technicians who can meet customer expectations.
2. Clean and inviting environment: Multiple comments mention that the salon has a clean, friendly, and inviting environment. This is important as it contributes to the overall experience for customers and creates a positive impression of the salon.
3. Reasonable prices: Customers appreciate the reasonable prices offered by Sassy Nail Salon. This is an advantage as it attracts budget-conscious customers who may be looking for quality services at affordable rates.
4. Artistic nail work: Customers praise the technicians at Sassy Nail Salon for their ability to create great art work on nails. This indicates that the salon has skilled and creative professionals who can provide unique and visually appealing designs.
5. Accommodating: The salon is seen as accommodating towards customers. They were able to fit in walk-in appointments and provided long massages during pedicures. This flexibility in scheduling and attention to customer needs can enhance the overall experience.
6. Nice and welcoming staff: Multiple comments highlight the friendly and nice nature of the staff at Sassy Nail Salon. This is a strength as it creates a positive atmosphere and helps customers feel comfortable during their visit.
7. Quick service: Some customers mention that they were impressed with the quick service received at the salon. This is beneficial as it saves time for customers and may attract those who are looking for efficient nail services.
Weaknesses:
1. Lack of customer service skills: One comment mentions that the salon's manager may pressure technicians to hurry, leading to a lack of customer service skills. This weakness indicates a potential issue with the salon's management and the need for improved training and communication with staff.
2. Outdated atmosphere: One comment mentions that the salon feels a little outdated. This can be a weakness as it may give the impression of a lack of investment in the salon's appearance and amenities. Updating the salon's decor and equipment could help improve the overall customer experience.
3. Smell of cigarettes: One customer mentions that they could faintly smell cigarettes in the salon, indicating that a staff member may be a smoker. This weakness can be off-putting to customers who prefer a smoke-free environment. Implementing a strict no-smoking policy could address this issue.
4. Lack of drying station: One comment mentions that the salon does not have a drying station, which is different from the customer's previous experiences. This could be seen as a weakness as it may inconvenience customers and delay their departure. Installing a drying station could improve efficiency and customer satisfaction.
Overall, Sassy Nail Salon has several strengths such as customer satisfaction, a clean environment, reasonable prices, artistic nail work, accommodating staff, and quick service. However, there are some weaknesses related to customer service skills, an outdated atmosphere, a faint smell of cigarettes, and the lack of a drying station. Addressing these weaknesses could help improve the overall customer experience and attract more clientele.
Best TL Reviews
Had a great experience. Teresa was able to do everything we requested and my daughter loved the results. The salon has a clean, friendly and inviting environment. Prices were reasonable and the technicians do great art work.
My Nails is beautiful and my 14th yrs old daughter diana was able to get her nails done on how she wanted it and was very satisfied. I forgot to leave a tip i felt bad I’m leaving double next time! I highly recommend this salon! Thanks sassy salon ❤️????
Was able to get a nails appointment just before holidays week (Thanksgiving) even though my usual nails salon was fully booked. Services were satisfactory. My friend got a hand massage with the classic manicure whereas I was getting the same manicure but didn't get the massage.
I brought my boyfriend here for his birthday, we both had pedicures. They were very accommodating even though we were walk-ins. Also, nice long massages, it was so relaxing. Everyone was super nice as well. Will be back!
Rude! Have no customer service skills. The woman who did my pedicure did a nice job and was pleasant enough. She was probably not allowed to be cordial with customers as the manager kept pushing her to hurry!
I enjoyed my experience today over all. The pedicure looks good and the technician was pretty thorough overall especially with the massage. The place did feel a little outdated. And in that sense, while I don't think anything was actually unclean, it felt like everything was worn. The technician I had also clearly smokes cigarettes because I could smell it faintly when we walked in and again after he left for a moment when our nails were drying. Also they did not have a drying station which I found different from my other experiences. They have a rewards-based punch card program which I think is super cool!! I definitely didn't have a bad experience at all but I might try a few other places before making this my go to.
I have gotten my nails done a couple times as Sassy and I am obsessed every single time!!! They do their designs free hand and they are so beautiful and detailed! Along with that, they’re still super quick and reasonably priced. Everyone there is so nice and welcoming, they go above and beyond my expectations every time!
*edit: that cut on my cuticle is from me, not them!
Soooo. My daughter decided at 4pm the day before her graduation that she wanted her nails done. I took a chance and called and spoke with a gentleman, informed him of my situation and he was able to get my daughter in within an hour. Great Place! Nice Work! Great Prices!
Place Pictures
Sassy Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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