Quick Facts About International Beauty Salon
Strengths:
1. Skilled and friendly staff: Multiple comments compliment the skill and expertise of the salon's professionals, specifically highlighting Deanice, Katy, José Juan, and Jazmine. This indicates that the salon has talented and experienced staff members who can deliver excellent haircuts and color services.
2. Trustworthy and reliable: A customer claims to have been a loyal client of the salon for over 9 years, emphasizing their trust in the salon's professionals. This suggests that the staff has consistently provided reliable and satisfactory service, which is essential for building long-term customer relationships.
3. Positive transformation: A customer speaks highly of the salon's ability to transform their hair and boost their confidence. This demonstrates that the salon has the ability to create significant positive changes for their clients, leaving them satisfied and pleased with the results.
4. Speed and efficiency: Positive feedback from a customer mentions the fast and efficient service provided by Cathy. This indicates that the salon is capable of delivering services promptly, catering to time-conscious customers who appreciate a quick salon experience.
Weaknesses:
1. Poor customer service and professionalism: Several negative comments express dissatisfaction with the salon's customer service and professionalism. One customer mentions a late appointment issue, where they were not accommodated despite being just three minutes late. Another customer describes the staff as unprofessional, rude, and liars. These comments suggest that there may be a lack of professionalism and attention to customer service within the salon.
2. Communication issues: A negative comment reveals a communication problem where the stylist did not ask for the customer's preferences regarding the haircut, resulting in a dissatisfactory outcome. This indicates that there may be lapses in communication and consultation between the staff and clients, leading to misunderstandings and unsatisfactory results.
3. Lack of consistency: A positive comment expresses disappointment over a preferred stylist, Jazmine, no longer working at the salon. This suggests that the salon may struggle with staff retention and consistency, which can impact the customer experience and loyalty.
4. Language barrier: One comment is written in Spanish and expresses frustration, indicating a potential language barrier for some customers. This suggests that the salon may need to address language diversity to ensure effective communication and understanding with all clients.
Overall, International Beauty Salon has strengths in terms of skilled professionals, customer trust, positive transformations, and speedy service. However, it faces weaknesses in customer service, professionalism, communication, and consistency. Addressing these weaknesses can help the salon enhance its overall reputation and attract more satisfied customers.
Best TL Reviews
Deanice and Katy are 2 of the nicest sweetest and most skilled professionals that could ever cut your hair, any vision that you have these 2 amazing women can make it happen no matter what you can invision!! I've been going to them for 9+ years and I would not trust or go anywhere else!!
The staff knows what they're doing, this is my go-to place for almost 9 years, they've always given me excellent haircuts.
I came here honestly not knowing what to expect. I saying I loved it doesn't even do justice. The colors that José Juan used on my hair were a mix and I absolutely loved his judgment. I've had horrible experiences in the past (not at this salon) and I wasn't looking forward to having another but my hair was basically an emergency. I came in with a patch job of bleach and I was crying because of how it looked. I came out a whole new woman. The confidence I got coming out of here, I'll never forget. I am DEFINITELY coming back here for future hair appointments. I will be posting pictures!! Thank you José Juan!
Cathy is so good and fast. Love the service here
I called a week in advance to make appointments for me and my son. We get there three min late and she took someone else. Plus the only appointment they had scheduled was for my son apparently I was forgotten all together. Kat is an excellent hairdresser but the place in general is very unprofessional, rude and liars. I understand it’s a business and making money especially if your late. But we were only 3 minutes late you know we had appointments and it’s not our first time coming you could have waited at least 5 min but you didn’t. Oh well you lost business with me and my family. I wouldn’t recommend this place to anyone
Me gusta,trabajan muy bien tanto corte de hombre como de mujer.
PESIMO LUGAR fui para un tinte con rayos y corte pero ya empezando ella solo pinto todo el cabello como quiso y nisiquiera pregunto como me iba a cortar para saber en que zonas pintar muy mal servicio y atencion a los clientes.????????????
Everytime i go i get exactly what i ask for. Most of the times it was with Jazmine but sadly she doesn’t work there anymore. If the business owner could please tell me where she’s cutting hair now? please i would really appreciate it.
Place Pictures
International Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:30 AM - 02:00 PM |
How to go there
Location
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