Hollywood Nails

+1 812-886-1183

2615 N 6th St, Vincennes, IN 47591 United States of America

Open Today: -

Quick Facts About Hollywood Nails

Strengths:

1. Accurate replication of desired nail design: One customer was extremely impressed with the nail job and mentioned that the nail artist was able to replicate the exact design she wanted for her wedding. This shows that the salon has skilled technicians who can accurately create desired designs.

2. Beautiful and clean shop: Another customer appreciated the aesthetics of the salon, mentioning that it was beautiful and clean. This indicates that the salon puts effort into maintaining a visually appealing and hygienic environment, which can enhance the overall customer experience.

3. Polite and helpful staff: A customer mentioned that when she thought she had misplaced her credit card, the staff at the salon were nice and helpful when she called. This demonstrates that the staff members are polite and provide good customer service, creating a positive impression.

Weaknesses:

1. Negligence in cuticle care: One customer mentioned that during a manicure and pedicure, her cuticles were not properly taken care of. This suggests that the salon might lack attention to detail and may not prioritize the proper care of cuticles.

2. Unprofessional attitude and behavior: A customer mentioned an incident where one of the staff members had a rude attitude towards her mother and proceeded to talk about her to another client. This indicates that the salon has a lack of professionalism in handling customer complaints and negative incidents.

3. Inconsistent service: One customer mentioned that the technician who did her nails was rude, but still managed to do a good job. This suggests that the quality of service at the salon can be inconsistent, with some technicians displaying unprofessional behavior.

4. Punctuality issues: Several customers mentioned waiting for extended periods, with one particular customer waiting for over 30 minutes past her appointment time. Additionally, the technician rushed through the service due to being busy. This indicates a lack of punctuality and time management, which can lead to customer dissatisfaction.

5. Poor quality job: One customer expressed disappointment in the quality of her manicure, highlighting issues such as polish being left on the sides of her fingers, previous polish not being fully removed, and an uneven nail. This suggests a lack of attention to detail and skill in delivering a satisfactory job.

In conclusion, Hollywood Nails Place has strengths such as the ability to accurately replicate desired nail designs, a beautiful and clean environment, and polite and helpful staff. However, weaknesses include negligence in cuticle care, unprofessional attitude and behavior, inconsistent service quality, punctuality issues, and poor quality nail jobs. Addressing these weaknesses and focusing on improving customer service and attention to detail could help enhance the overall customer experience at the salon.

Best TL Reviews

I had a wonderful time! I am super impressed with my nail job!! I showed the fella a photo and he made a replica of exactly what I wanted for my wedding! I'm So excited I will most definitely go back! 10 stars for accuracy n making me happy!????❄️

Wife got a mani pedi they didn't take care of her cuticles but the nails still looked phenomenal I got a mani pedi the guy did a fantastic job

They messed up the nails didn't allow my mothers nails to dry properly and then when we went back in to get them fixed she wouldn't fix them and had a rude attitude with my mother, then she proceeded to talk about my mother to another client, very unprofessional and will not be going back there

My appt was at 3:00. She took two girls at my appt time. I sat until 3:30 and asked how long I had to wait since I had already waited 30 minutes. She started working on my nails and did a horrible job. I think she was angry with me. She worked fast and did not have me wash my hands. Therefore I had dust particles in the polish. She did not put oil on my cuticles. I won’t go back with a temper like that.

The shop is beautiful and so clean. I loved the way my nails looked when she finished. Very pleased. Thought I left my credit card and she was so nice and helpful when I called. ( Found my credit card in my pocket LOL). I will be back . Very pleased.

the guy who did my nails was kinda of rude but my nails are great

It's still in town and I don't think I have any plans today or

I had an appointment but still waited over twenty minutes. They had several people waiting so the lady rushed through the process of my manicure. There is polish all over the sides of my fingers, she did not clean up my previous polish completely so you can actually see bits of it under the new polish on my nails, and one of my thumb nails is completely uneven. If they were going to be so busy then they shouldn’t have accepted my appointment when I called. I will never go back and will have this TERRIBLE job fixed elsewhere. Seriously wish I could include photos of how awful this is.