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Petsense

+1 423-518-1055
776 W Elk Ave, Elizabethton, TN 37643 United States of America
Open Today: -

Quick Facts About Petsense

Petsense is a pet store that seems to have several strengths based on the comments provided. One of its main strengths is its knowledgeable and friendly staff. Customers consistently mention the helpfulness and professionalism of the staff members. They provide valuable information on pet care, explain compatibility between different pets, and offer recommendations on products. This level of customer service creates a positive shopping experience and fosters long-term relationships with customers.
Another strength of Petsense is the availability of a wide range of pet products. Customers appreciate the variety of items offered, including specific foods for pets with allergies. This indicates that Petsense caters to different needs and preferences of pet owners, which is important for customer satisfaction. The availability of specialized products demonstrates that Petsense acknowledges and caters to the diverse needs of pet owners.
Petsense also seems to excel in the area of pet grooming. A customer specifically mentions that only Petsense was able to groom their difficult dog. This demonstrates the competence and skill of the grooming staff at the store. The ability to handle challenging pets and provide a positive grooming experience indicates a level of expertise and proficiency.
Additionally, several customers mention their positive experiences with the quality and health of pets purchased from Petsense. One customer specifically mentions that their betta fish are alive and strong after nine months. This suggests that Petsense takes care to provide healthy and well-maintained pets to its customers. The ability to consistently provide healthy and vibrant pets speaks to the store's commitment to animal welfare.
Apart from these strengths, Petsense also has weaknesses that can be inferred from the comments. One weakness is that the store may lack consistency in the availability of specific products. A customer mentions a specific dog treat product that they loved but cannot find anymore. This suggests that Petsense may not consistently stock certain items, which could be disappointing for customers who rely on those products.
Another potential weakness is the pricing of certain items. While one customer mentions that pricing is not too bad, another customer notes that they find it cheaper to purchase dog food from Sam's Club. This suggests that Petsense may be slightly more expensive compared to other retail options. This could be a deterrent for cost-conscious customers, particularly for frequently-purchased items like pet food.
In conclusion, Petsense appears to have several strengths, such as knowledgeable and friendly staff, a wide range of pet products, expertise in pet grooming, and a commitment to providing healthy animals. However, the store may have weaknesses in terms of consistency in product availability and potentially higher pricing. Overall, Petsense seems to be a reputable pet store that provides a positive shopping experience for pet owners.


Best TL Reviews

I go there to purchase Betta fish n have only had good experiences with the staff m my bettas are alive n strong it's been at least nine months will continue to get my Betta boys at pet sense
Got what I needed, (a pill popper for my sick kitty,) and was assured if it doesn't work I can return it. Also got a great deal on quality kitten food while I was there. In and out in less than 5 minutes.
There was a point in my life recently after this store opened in Elizabethton where I went in there and looked at the treats. They had a baked treats box filled w birthday cake flavored baked dog treats. I thought “if it’s safe of my dog it’s safe for me right?” So I tried one.
Anyways for like a year I would regularly buy these and split them 50/50 between me and my dogs. I ate them like cookies. Great food. Great service.
Also love the cat
Edit: yall lmk if y’all ever start selling those again pls ????????????
Recently started getting things for the dogs here. They have a surprising number of poultry free cat foods if your cat has an allergy.
If you know us, you know Snoopy, my mom's less than friendly dog????. A huge shout out to Brittany at Petsense in Elizabethton. She has been the only person in 9yrs who has been able to groom him. Thank you. If you are looking for competent, caring, and quality grooming, Petsense in Elizabethton is the place to go.????????
Great and friendly staff! We got some fish and a cat about a week ago from here. They were very informative on what fish would be good together , and our cat was the best addition to our family. Will Definitely be back.
The staff here is awesome, we assumed this place would be expensive and that we wouldn't shop here but we wanted to see what is place is like. We like shopping here, we accidentally adopted 3 cats . . . So far lol. The staff here alone is worth coming here. Pricing is not too bad but for our dog food it is cheaper to go to Sam's Club You can use TSC credit card here and get points.
I didn't even know they had that many different types of animals in there. They had exactly what I was looking for. Do plan on going back in the future. Employees were nice and helpful.

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Petsense Info

Amenities

Service options
  • Curbside pickup
  • In-store pickup
  • In-store shopping
Health & safety
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Quick visit