Quick Facts About Geminis Beauty & Barbers
Geminis Beauty & Barbers place has received both positive and negative comments regarding their hair cutting services. In this analysis, we will discuss the strengths and weaknesses of the salon based on the provided comments.
Strengths:
1. Positive customer experiences: Several customers mentioned that they were pleased with the haircuts they received at Geminis Beauty & Barbers place. One commenter stated that they had the best barbers in town and praised their fades as being the best in the business.
2. Skilled barbers: Many customers appreciated the skills of the barbers at the salon. One individual mentioned that the barber who cut their brother's hair did an excellent job. Another commenter praised the manager, Lorena, for her wonderful job on their son's haircut.
3. Welcoming atmosphere: Multiple customers mentioned that Geminis Beauty & Barbers place had a welcoming and friendly atmosphere. One person particularly liked the open and inviting salon atmosphere. Another liked the adult waiting room, which had amenities such as wine, beer, and TVs.
4. Good recommendations: Some customers highly recommended the salon, mentioning that they would be continuing to take their grandchild or son there for future haircuts. They appreciated the professionalism and helpfulness of the staff in determining the best hairstyle for them.
Weaknesses:
1. Inconsistent service quality: One of the most prevalent complaints about Geminis Beauty & Barbers place was the inconsistency in service quality. One commenter mentioned that the older lady at the salon did not know how to cut hair and ruined their haircut. Another customer stated that the same lady did not give them the requested low taper haircut and made their hair worse. The negative experiences of customers with this particular barber indicate a weakness in the salon's overall service quality.
2. Pricing issues: Several customers mentioned that they found the salon to be more expensive than expected. One commenter specifically stated that their brother was charged more money than initially agreed upon and had to pay extra due to the time it took to complete the haircut. Another mentioned the high price of the service in relation to the poor quality received.
3. Lack of professionalism: There were several comments regarding unprofessional behavior by the staff at Geminis Beauty & Barbers place. One customer described an incident where the stylist, who was a heavier young man, became defensive and rude when asked to perform a specific haircut. The commenter was shocked by the attitude and rudeness displayed, and no intervention or apology was made by the manager or staff present.
4. Failure to rectify customer complaints: In the incident mentioned above, the manager, Lorena, did not intervene or attempt to address the issue of the employee's rudeness. The commenter expressed disappointment that no effort was made to rectify the situation, and no discounts or offers were provided, despite the trouble faced.
In conclusion, Geminis Beauty & Barbers place has both strengths and weaknesses. Some strengths include positive customer experiences, skilled barbers, a welcoming atmosphere, and good recommendations. However, weaknesses such as inconsistent service quality, pricing issues, lack of professionalism, and failure to address customer complaints were also noted. It is important for the salon to address these weaknesses in order to improve their overall service and customer satisfaction.
Best TL Reviews
Pesiimooooooo servicio, mi hermano fue hacerse un permanente le quemo la frente se ah llenado de granitos aparte de que le cobro más caro le pidió más dinero al terminarlo xq demoró un poco de tiempo cosa q al agendar su cita la señora no comentó, la verdad no recomiendo nadiiitaaaa este lugar
The older lady does not know how to cut hair. I asked for a low taper and she did not give me the haircut I asked for. Instead she ruined my hair. She made my hair worse than it already was. The guy in there cut my brother's hair and did a very good job, other than that, the older lady needs to learn how to cut hair.
Took my grandson for a haircut and he was very pleased. Took a while waiting because we did not have an appointment but it was worth the wait. I definitely will be taking my grandson there for his haircut from now on
Best barbers in town! Not to mention, their fades are the best in the business. I would highly recommend them not to mention You feel at home sitting on their chairs. Absolutely loved this experience and the price is definitely shown in the cut you receive.
Very nice, clean friendly Salon. Took my son there to get an Avatar Aang arrow haircut and they nailed it. They also had an open inviting atmosphere. My favorite thing was probably the adult waiting room, didn’t get the chance to check it out myself but it looks like they have wine and beer available while you wait, and they have a couple TV’s. We did end up waiting a while but we had plenty to do.
The older lady does NOT know how to cut hair. Then she gets mad when you tell her that’s not what you asked for. Very expensive for horrible service.
My son gets his hair done here and absolutely LOVES them! Everyone is very friendly, professional and very helpful in figuring out what hair style will work for you! I would definately recommend them to anyone looking to get a great new look!!
Went into this salon today to test the waters for my two boys. I asked for a simple fade mohawk for both. The manager Lorena did a wonderful job on my first son, we waited for another stylist available for my youngest. When time came I asked the heavier young man if he could do the exact fade mohawk on my son. He then got defensive and asked if I've been there...I replied "no" and his response was "obviously" very rudely. I was taken back by the attitude an rudeness. So then we continued to bicker back an fourth while the whole salon watched. Not once did the manager step in an stop this rude employee nor did she even apologize for any of this. I took the initiative to stop the convo immediately because he obviously didn't care about our service. I wasn't going to allow him to cut my child's hair after that because who knows what he would have done to my sons hair. At the end of this we actually asked one of the traveling barbers at their shop ( he was from boise) if he could cut my son's hair...he was very patient an kind. Did a good job. We paid full price for these cuts...not once did the manager Lorena try to fix any of this, she didn't offer to cut or discount us for the troubles. We are honest hard working people who were looking for a Salon to take my kids too. I will NEVER go back there again after that rude unprofessional employee. The manager should be embarrassed of his behavior.
Geminis Beauty & Barbers Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | Closed |
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