Queen's Beauty Supply

+1 405-524-1010

319 NW 23rd St, Oklahoma City, OK 73103 United States of America

Open Today: -

Quick Facts About Queen's Beauty Supply

Queen's Beauty Supply has both strengths and weaknesses based on the comments provided. Starting with the strengths, one commenter mentions that the staff is outstanding and friendly, creating a positive and welcoming atmosphere for customers. Additionally, the prices are described as great, with specific mention of hair dyes being under $5, making them affordable and accessible to customers. The wide variety of beauty supplies is also praised, indicating that the store offers a diverse selection of products to cater to different customer needs.

Another positive aspect highlighted by a customer is the variety of African American hair products, suggesting that Queen's Beauty Supply recognizes and caters to the specific needs of this demographic. This demonstrates that the store is committed to inclusivity and diversity in its product offerings.

Furthermore, the helpful and friendly employees are mentioned again, indicating that the positive customer service experience is consistent. The reasonable prices and discounts on merchandise, including makeup and accessories, are also appreciated by customers, making Queen's Beauty Supply an affordable option.

However, there are also several weaknesses mentioned in the comments. One customer mentions that the building looks abandoned, which could give off a negative first impression to potential customers. Another complaint is about the inconsistency in opening hours, as the store is often closed despite what is advertised online. This can be highly inconvenient for customers who have made the effort to visit the store, only to find it closed.

Another weakness mentioned is the lack of helpful and knowledgeable staff. One customer shares an experience where a staff member provided incorrect information about product availability, indicating a lack of product knowledge and attentiveness. This can result in customer frustration and potentially lead to a negative shopping experience.

Another significant weakness is the negative feedback regarding the treatment of customers. One customer expresses dissatisfaction with the treatment they received, describing it as "repulsive" and comparing it to being barked at. This highlights a lack of professionalism and customer service skills among some employees, which can greatly impact the overall perception of the store.

In conclusion, while Queen's Beauty Supply has strengths such as friendly staff, great prices, a wide variety of beauty supplies, and a focus on African American hair products, there are weaknesses to address. These include the appearance of the building, inconsistency in opening hours, lack of helpful and knowledgeable staff, and negative treatment of customers. By addressing these weaknesses, Queen's Beauty Supply has the potential to enhance the overall customer experience and strengthen its position in the market.

Best TL Reviews

It's okay, my sister shops there, so I went in also. Prices okay I guess.

Outstanding, friendly staff, great prices

The building looks abandoned actually.

Online says open @10am

However every time I take time to drive to this beauty supply I'm disappointed because they are clearly not open... appears as if they haven't been in some time.

Queen please update your Google add.

It's a huge inconvenience to drive to your establishment for a fruitless mission.

Just say your closed when your closed and vise versa.

PLEASE!!

Lady behind counter not helpful or knowledgeable about products in store. I asked for a particular product, she immediately told me they didn't carry it. As I looked around for something comparable, the product I asked about was actually on the shelf. I think maybe she just rushes and doesn't really hear you.

Poor selection of hair and quality. Variety of African American hair products tho

They have so many different beauty supplies at good prices!! I'll be back!

If there were a 0, I'd lower my rating as a 1 star is far too kind as this establishment has provided low quality service to people of color for years due to it's free standing store front accessibility off NW 23rd Street. Tonight was the last time that I compromised my willingness to patronize this beauty supply. Their hours clearly stated they closed at 7pm and after leaving a long day at the office, I walked into the door & was advised I had 3 minutes upon entering at 6:41pm, this was my greeting! How repulsive, inmates have had friendlier meal greetings. I'll pass on an opportunity to be barked at when chosing to spend my hard earned American money.

The employees were very helpful and friendly. Most of the merchandise is very reasonably priced or marked down too! The prices of the hair dyes, especially the Semi-Permanent Crazy Colors (Pinks, Blues, Greens etc.) are fantastic... Most are Under $5!!! Makeup and accessories are really affordable too. I'm not familiar with the Wig & Fake Hair prices/quality but those Seem good too! I Always Recommend Them to People!!!

*KEEP UP THE GREAT WORK QUEEN'S, THANK YOU FOR EVERYTHING!!!*