N Nails

+1 336-475-5238

1122 Randolph St Suite #114, Thomasville, NC 27360 United States of America

Open Today: -

Quick Facts About N Nails

N Nails Place has a mix of strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of individual customers and may not be indicative of the overall quality of the salon. Nevertheless, analyzing the strengths and weaknesses can provide insights into potential areas for improvement.

Strengths: 1. Good nail shaping and tips: One customer mentioned that the older woman did a good job with shaping the nails and applying tips. This suggests that the salon has staff members who are skilled in these areas.

2. Relaxing pedicure and massage: Another customer mentioned that the pedicure and massage were relaxing and put them to sleep. This indicates that N Nails Place provides a comfortable and soothing experience for customers.

3. Variety of color options and nail techniques: A long-term customer mentioned that there are many color options and nail techniques available at the salon. This suggests that N Nails Place offers a wide range of choices to cater to different preferences.

Weaknesses: 1. Poor customer service: A customer reported a negative interaction with a staff member who was harsh and rude when the customer complained about discomfort during a nail removal process. Additionally, the owner did not offer any assistance or resolution. This indicates a lack of empathy and customer-focused approach by the staff and management.

2. Inadequate cleanliness: A customer mentioned that the salon did not clean the seats, tables, and tools properly. This raises concerns about hygiene and sanitation practices at N Nails Place.

3. Inconsistent nail quality: Multiple customers reported issues with the quality of their nails. Complaints included bleeding, chipping, and uneven application. These indicate inconsistencies in the skills and techniques of the staff members.

4. Painful and damaging procedures: Several customers mentioned experiencing pain during their visits, such as discomfort from the drill hitting their skin, cuticles being glued to the polish, and cuts on the skin caused by the drill. These incidents reflect poor attention to customer comfort and potential risks associated with the procedures.

5. Lack of adherence to customer requests: A customer specifically requested that the staff not use a certain filing technique for their nails, but the request was ignored. This suggests a disregard for customer preferences and concerns.

In conclusion, N Nails Place has some strengths such as good nail shaping, a relaxing pedicure, and a variety of color options. However, there are significant weaknesses in terms of poor customer service, inadequate cleanliness, inconsistent nail quality, painful procedures, and a lack of adherence to customer requests. It is essential for the salon to address these weaknesses and improve their services to provide a better experience for their customers.

Best TL Reviews

I stopped in yesterday because I had an hour to wait in the parking lot and needed my nails done. They had been open for over an hour and there were no customers. That should have been my first warning but I stayed. I got tips and SNS manicure done by the older woman. She did a good job in the tips and shaping. However, she put the liquid for the powder too close to my cuticle. Basically glued my cuticle to the polish. When she was sanding with the drill, she kept hitting it against my skin. I could tolerate it for a little bit (beauty is pain right!) But several times I had to pull my hand back because it hurt so much. Several of my cuticles are visibly damaged. I will not be going back.

First I would like to say the man that did my pedicure rushed it. Looks like a toddler painted my toes. Also another man was taking a ladies nails off and she was clearly uncomfortable. Not to mention this was her third time coming because her nails kept breaking. When she told the man he was hurting her he told the lady “she is always complaining”, and continued to take her nails off roughly. She then told him to stop because once again it was painful. He then began to speak to the woman very rudely. When she spoke with the owner, the owner didn’t offer her any assistance either. Very poor customer service and work as well.

Ombre gone wrong. They were very nice about changing it over to a solid color.

This place was awesome to try.The massage and the pedicure put me to sleep, right along the side of the manicure. If you are ever visiting stop by, they truly blessed and renewed my spirit

They we're really professional and really nice. The only complaint that I had was my finger was bleeding for about an hour after I got them done and my nails are chipping the day after I got them done. I got the acrylic gel nails there are bumps and lumps all over them it's only been a day since I got them done.

Didn’t even clean the seats, tables, tools. Charged me $42 for sns & paint on toenails. Charged my friend exact amount and also got tips put on. So rude. Nails had bumps, not straight, color all over nails. Cut my skin a few times with drill. WOULD NOT RECOMMEND!!

This is the worst nail job i have ever had! I asked that they not use the dremil file on my nails because it makes them weak the guy did anyway! Thats when i should have walked out! The color he put on my nails is not like the one i picked out! The nails are lumpy! I am not happy at all. Told him the color wasn't right he said wait top coat will make the difference, it did not! I will not be back!!

I really enjoy letting them pamper my hands and feet for the last four years. Very hard working individuals - there a many color options and nail techniques available. My husband also enjoys going for pedicures.